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Audi Burlington - Service Center

Burlington, MA

4.8
1,398 Reviews
Call Service Center (781) 272-8880

1,399 Reviews of Audi Burlington - Service Center

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October 01, 2021

The service is excellent; Ray got me had my car up and running again. They stayed in contact with me with updates on the repair. More

by javerso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hebert
Report | Print
Oct 01, 2021 -

Audi Burlington responded

Thanks for taking the time to review your recent experience with the Audi Burlington team! We appreciate your business and hope we can be of service again in the future!

September 30, 2021

Easy to schedule, got a loaner. Jim let me know the issues/cost before the service. I appreciate that there was no pressure to fix non-urgent items, with a checklist for things to consider down the roa More

by dinayoo
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Audi Burlington responded

Thank you so much for the wonderful feedback! We're glad you had a pleasant experience with our team here at Audi Burlington and we hope to see you again next time!

September 30, 2021

Pedro Aponte was such a pleasure to work with. I’ll certainly be back for future purchases. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
Other Employees : Sven Curkic
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Sep 30, 2021 -

Audi Burlington responded

We're so happy to hear this! Thank you for trusting Pedro and the Audi Burlington team with your business. We look forward to seeing you again next time!

September 30, 2021

The service is outstanding, efficient, knowledgeable and professional. An asset to Burlington Audi and Herb Chambers More

by marietdarrigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Audi Burlington responded

Thank you for the kind feedback about our team! We appreciate your business and hope to see you again next time here at Audi Burlington!

September 28, 2021

Great service always. Service writers and service always do a professional job meeting stringently high standards. More

by jfaulkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Audi Burlington responded

Thank you for your confidence in our team at Audi Burlington! We're honored to have you as a customer!

September 26, 2021

Excellent service - no waiting, got a loaner car, my car came back , service complete, and spotless. More

by Bron0114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Report | Print
Sep 27, 2021 -

Audi Burlington responded

Thanks for taking the time to share this awesome feedback! We appreciate you trusting Audi Burlington with your vehicle's service needs and hope to see you again in the future!

September 25, 2021

Derek in service Did a fantastic job and had me in and out early and it was very informative on the work necessary for my car. Thanks! More

by McClellandTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Audi Burlington responded

Thank you for your feedback! We're honored to hear that Derek and our team provided you with a 5-star experience! We look forward to seeing you again at Audi Burlington!

September 24, 2021

Definitely very good service. Had a difficult issue to contend with and they stuck with it to a happy ending. Good contact to keep me informed and a nice facility and loaners. More

by Richdarcy2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2021 -

Audi Burlington responded

Thank you for trusting our team for all of your automotive needs! See you next time at Audi Burlington!

September 23, 2021

Best service around. I love my audi but the staff and service felt are also unmatched More

by M.fumicello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ford
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Sep 24, 2021 -

Audi Burlington responded

This review means more to our team than you know! Thank you for being a loyal customer! - Audi Burlington

September 23, 2021

Wonderful to work with as always.Derek is the best and Wonderful to work with as always. Derek is the best and we always are very pleased More

by donnaj48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We're so glad that Derek and the team continue to earn your loyal business and we look forward to seeing you at your next visit. Take care!

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