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1,403 Reviews of Audi Burlington - Service Center
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June 04, 2025
Jim was extremely helpful and accommodating as I evaluated my options for repairing my Audi Q3. Trust is extremely important when servicing a vehicle, and Jim helps to cement that trust. evaluated my options for repairing my Audi Q3. Trust is extremely important when servicing a vehicle, and Jim helps to cement that trust. More
by Naj
Employees Worked With
June 04, 2025
Audi Burlington was very helpful and fixed my car perfectly. I would recommend them to anyone. perfectly. I would recommend them to anyone. More
by Elizabeth79
Employees Worked With
June 01, 2025
In contrast, my previous experience at this dealership’s service department was far from satisfactory. From the outset, my service provider lacked warmth and engagement, failing to engage in meaningful conv service department was far from satisfactory. From the outset, my service provider lacked warmth and engagement, failing to engage in meaningful conversations and treating me as a mere customer. After reviewing the necessary repairs via an application, I attempted to contact the service member via voicemail, but I was unable to receive a response. I made a follow-up call the following day, but there was still no answer. Upon retrieving my vehicle, I discovered that the service member was not present, and other team members were unaware of my intention to collect my car. The communication breakdown was severe. Given my imminent need for a new vehicle, I will be selecting a different Audi dealership and exploring alternative service providers in the future. More
by rosenthallr17
Employees Worked With
May 31, 2025
Great experience! The dealer was on time, fixed my car as promised, and even arranged an Uber to get me home while the work was being done. Everything was handled effi The dealer was on time, fixed my car as promised, and even arranged an Uber to get me home while the work was being done. Everything was handled efficiently and professionally. Highly recommend! More
by Anesta
Employees Worked With
May 22, 2025
Transparent information about my car 's needs. Patient explanations of work being done. No pressure to buy all the services listed Everyone is a pro and my service tech Derek B is the best o Patient explanations of work being done. No pressure to buy all the services listed Everyone is a pro and my service tech Derek B is the best of the best. I have never seen anyone besides Derek so consistently busy helping others. All in all it was another successful Audi Burlington experience! More
by karen.ficociello
May 21, 2025
Customer service is spot on. Staff is very friendly and helpfull . price are great for the service !! Staff is very friendly and helpfull . price are great for the service !! More
by mikekey115
Employees Worked With
May 21, 2025
Great experience, knowledgeable staff and on time service, no hiden charges...I had service manager Jim taking care of me and I couldn't be more satisfied...Good job Herb Chambers of Burlington service, no hiden charges...I had service manager Jim taking care of me and I couldn't be more satisfied...Good job Herb Chambers of Burlington More
by PPB
