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Audi Burlington - Service Center

Burlington, MA

4.8
1,439 Reviews

1,439 Reviews of Audi Burlington - Service Center

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September 04, 2025

Audi Burlington is efficient, reliable and easy to access. In my most recent appointment they fixed everything very quickly while I waited. More

by William.Paine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alen
September 04, 2025

I brought my Audi in for service and it was beyond exceptional from the second I pulled in to when I left! More

by marilena3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Jonuz
September 03, 2025

I am writing to formally express my dissatisfaction regarding the service I received on Saturday, August 2nd, 2025 at Audi Burlington, related to my 2019 Audi Q7. The purpose of my visit was to complet More

by fkgolden
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Ferreira
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Best and quick service guys are great with getting what you need to make your car better More

by Puckislife14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Sep 02, 2025 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your service needs! Our team looks forward to seeing you again next time!

August 29, 2025

The service at Audi Burlington is superb! Anthony takes excellent care of our Audis. We can’t thank Anthony enough and will recommend Audi Burlington to everyone. More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Audi Burlington responded

Bo, thank you for recommending Anthony and the team at Audi Burlington! It's feedback like this that makes all our hard work worth it. See you next time!

August 27, 2025

Jim made everything easy! Appointment was made and there was no wait time. Kept in touch to let me know what was happening with the car. It was fixed and I came back and di More

by theboim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Audi Burlington responded

It’s wonderful to hear Jim made the experience seamless for you! We appreciate your business and five-star review. See you next time at Audi Burlington!

August 27, 2025

Consistently, the service at this dealership is top-notch. I either work with Derek or Anthony. This last visit I worked with Anthony who was able to help me with a last-minute emergency situation More

by A8Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Audi Burlington responded

Thank you for your continued trust in Audi Burlington. We’re thrilled to hear that Anthony and Derek have consistently provided top-notch service. Safe travels until next time!

July 26, 2025

Anthony Fererra in Service goes above and beyond! It is a real pleasure to to work with Anthony! THANK YOU! More

by MyKofCAgent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

MyKofCAgent responded

Job well done!

Jul 28, 2025 -

Audi Burlington responded

Hi! We're thrilled to hear this! Thank you for choosing Audi Burlington and for sharing your experience with Anthony and the team. We look forward to serving you next time!

July 21, 2025

Audi Burlington service is the best. Anthony, Allen and Jim.from the drop off to the pick up. The service you deserve. More

by mellinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen is superb
Jul 22, 2025 -

Audi Burlington responded

We're grateful for your business and kind review, Mellinda! It was our pleasure to assist you with top-notch care from start to finish. Thank you for choosing Audi Burlington and for highlighting Anthony, Allen, and Jim's great work!

July 18, 2025

I came in with urgent safety issue related to rear subframe corrosion Typically, this would not fall under the manufacturer's warranty due it not being the body, but after some discussion and research More

by kevinbuyscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Audi Burlington responded

Kevin, thank you for sharing your positive feedback about Jim and the team! We are grateful for your business and we hope to welcome you back to Audi Burlington down the road. Safe travels!

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