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Audi Burlington

Burlington, MA

4.8
3,198 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,198 reviews

November 14, 2022

Addressed all concerns, very cooperative in the coordination of sale and the staff was first rate. More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Alex Zizza
Nov 15, 2022 -

Audi Burlington responded

Thank you for the wonderful review, Jack! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care! - The Audi Burlington Team

Nov 15, 2022 -

Jack responded

I wanted to thank Keith for his professional, non pressure consistent sales effort to facilitate the purchase and delivery process.

November 13, 2022

Jim was very straight to the point and an advocate as I navigated through the warranty issue More

by Jtjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Audi Burlington responded

We're happy to hear Jim took such great care of you! Thanks for the review and please don't hesitate to reach out if our Audi Burlington team can be of service again in the future!

November 12, 2022

Quick and efficient experience. Customer service was great. Job was done in a timely manner. More

by ddivincenzo94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Audi Burlington responded

Thank you for visiting Audi Burlington! We appreciate you taking the time to share your experience and hope we have the opportunity to serve you again in the future!

November 12, 2022

The service at Audi Burlington was great, fast and convenient. Kelly is very knowledgeable and helpful, helping me get the repair work I need. Thank you! More

by jhcmo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! Kelly & the team appreciate your support and look forward to your next visit with us here at Audi Burlington!

November 11, 2022

It was great pleasure working with Laris. There was no pressure he was very knowledgeable and very responsive to all questions and emails. I am very happy that I chose Herb Chambers and had More

by jameswd521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Nov 11, 2022 -

Audi Burlington responded

Thank you for your review, James! We're so happy that Laris took excellent care of you! We look forward to seeing you next time!

November 11, 2022

I love an Audi and staff at Audi Burlington, friendly, fast , and caring. Jim is great to work with. More

by Garad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Audi Burlington responded

Hi Garad, We're grateful to you for leaving Jim and the team your great review and five-star rating! We love having you as an Audi Burlington customer and look forward to many more visits like this in the future! Thank you!

November 11, 2022

I had an emergency breakdown due to a dead battery. After a jumpstart, they immediately took my car in, assessed the problem, did a review of my entire car, fixed the problem and had me on the road aga More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Audi Burlington responded

Hi Marie, We're sorry that your vehicle had a dead battery and understand what a frustrating experience that is! We're glad to hear that our team was able to help you resolve this issue quickly for you! Thank you for being part of the Audi Burlington family!

November 11, 2022

Excellent service. Jim was very helpful as always. He kept me informed about the status of the service. Work was completed on time as promised. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Audi Burlington responded

Thanks for sharing your experience, Victor! We're so glad Jim & the team continue to earn your support and we look forward to seeing you next time here at Audi Burlington!

November 11, 2022

Brendan Leary is an amazing sales specialist and always willing to help and to make the best new car experience a customer could ever have. More

by Caduber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Audi Burlington responded

Thank you for sharing this wonderful feedback with us - we can't wait to pass it along to Brendan! Your business is much appreciated by all of us here at Audi Burlington and we look forward to seeing you again next time. Take care!

November 10, 2022

Laris was a breeze to work with in the purchasing process. No pressure, knowledgeable, and straightforward. More

by emaloney
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Nov 11, 2022 -

Audi Burlington responded

We are happy to hear that Laris provided such excellent care to you! Thank you for leaving Audi Burlington this awesome review!

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