Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,198 reviews
Friendly, helpful, good service. They took care of an impromptu problem quickly and had me back on the road in no time. They took care of an impromptu problem quickly and had me back on the road in no time. More
Service coordinator Tony was thorough and professional. Kept me informed throughout the entire process. Well done Kept me informed throughout the entire process. Well done More
Jim Parolisi always provides excellent service and the service at Audi generally is top rate service at Audi generally is top rate More
I told Brendan after we met and finalized the deal that I was lucky to have him as my dealer and I still feel that way. This was my first time purchasing a car and he made it a great experience. was lucky to have him as my dealer and I still feel that way. This was my first time purchasing a car and he made it a great experience. More
Lawris is very polite in taking care of our needs and would definitely recommend him with my friends. He has done an extraordinary job delivering the car to me. I would say he’s the best. would definitely recommend him with my friends. He has done an extraordinary job delivering the car to me. I would say he’s the best. More
I have mixed feelings about this dealership. Pedro, my salesman was excellent. Very attentive and easy to communicate with; whether it was by phone/text or email. He made the whole process smoot Pedro, my salesman was excellent. Very attentive and easy to communicate with; whether it was by phone/text or email. He made the whole process smooth and stress free. While Pedro was excellent, the finance guy (Brendan? younger guy maybe in his 30’s) almost made me walk away from the purchase. Very pushy on buying a $4k warranty on a vehicle with only 63k miles on it. I get that it’s his job to try to sell customers on said warranty but the lengths he was going to were very off putting. He went as far as to say he “didn’t trust used Audi’s”. Unbelievable coming from someone working at an Audi dealership! It instilled zero confidence that the vehicle wouldn’t blow up on me upon leaving the parking lot. Had it not been for Pedro, and my familiarity with Audi’s already, I would have walked out on this purchase and gone somewhere else. More
This dealership is so bad. I reserved a car 3 months ago. They promised me to get a car in 30 days. But they never contact me during the 3 months. I wasted my time for 3 months I reserved a car 3 months ago. They promised me to get a car in 30 days. But they never contact me during the 3 months. I wasted my time for 3 months. Do trust these guys. They easily break their words. They don’t care about you especially this dealership. I don’t recommend this dealership and salesman. They ruin my entire day. More
The staff is on time, very professional and keep you updated along the way. I even received a video of the inspection. Extremely pleased with the service! updated along the way. I even received a video of the inspection. Extremely pleased with the service! More
Laris at Audi Burlington was such a pleasure to work with. He made all extra accommodations to make sure our care was able to be driven off the lot the same day! He was super knowledgeable about all the with. He made all extra accommodations to make sure our care was able to be driven off the lot the same day! He was super knowledgeable about all the new features of my Q8 and has followed up several times since purchase to make sure everything is going smoothly! More