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Audi Burlington

Burlington, MA

4.8
3,197 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,198 reviews

November 17, 2022

Friendly, helpful, good service. They took care of an impromptu problem quickly and had me back on the road in no time. More

by rno94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Audi Burlington responded

We're so glad we could assist you! Thanks for the kind review and please don't hesitate to reach out if our Audi Burlington team can be of service again in the future!

November 17, 2022

Service coordinator Tony was thorough and professional. Kept me informed throughout the entire process. Well done More

by Cjsouthmayd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Audi Burlington responded

Tony is thankful to have you as a customer and we're so glad your visit was great! We look forward to assisting you again! Thank you! - Audi Burlington

November 17, 2022

Jim Parolisi always provides excellent service and the service at Audi generally is top rate More

by Audi driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Audi Burlington responded

Thanks for trusting Jim & the team with your service needs! We appreciate the kind review and look forward to seeing you again next time here at Audi Burlington!

November 16, 2022

I told Brendan after we met and finalized the deal that I was lucky to have him as my dealer and I still feel that way. This was my first time purchasing a car and he made it a great experience. More

by d1991m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Audi Burlington responded

Thank you so much for the wonderful review! We appreciate you trusting the Audi Burlington team with your first vehicle purchase and can't wait to share this kind feedback with Brendan. Take care and please don't hesitate to reach out if there's anything else we can do for you!

November 16, 2022

Lawris is very polite in taking care of our needs and would definitely recommend him with my friends. He has done an extraordinary job delivering the car to me. I would say he’s the best. More

by mmustaqus
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Nov 17, 2022 -

Audi Burlington responded

Thank you for your review! We're so happy that you can recommend Lawris and the rest of our team at Audi Burlington! We look forward to seeing you next time!

November 16, 2022

I have mixed feelings about this dealership. Pedro, my salesman was excellent. Very attentive and easy to communicate with; whether it was by phone/text or email. He made the whole process smoot More

by NpJ7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Mcguire
Nov 23, 2022 -

Audi Burlington responded

Hello, We apologize your experience here was less than stellar. The feedback you provided will help us improve our process and enhance client satisfaction. If you care to share additional details or have any questions do not hesitate to contact me directly – Matthew Correia – Business Development Manager – mcorreia@herbchambers.com

November 15, 2022

This dealership is so bad. I reserved a car 3 months ago. They promised me to get a car in 30 days. But they never contact me during the 3 months. I wasted my time for 3 months More

by hjanisystem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brendan Leary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Nov 23, 2022 -

Audi Burlington responded

Hello, The Audi Brand Specialist who helped you provided an estimate of an incoming vehicle's arrival date. You never committed to purchase that vehicle, agreed on numbers, or, left a partial payment to secure the car. You later informed us you purchased a different make and were no longer in the market. Please reach out to me if you have any questions or further concerns - Matt Correia - Business Development Manager - mcorreia@herbchambers.com

November 15, 2022

The staff is on time, very professional and keep you updated along the way. I even received a video of the inspection. Extremely pleased with the service! More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Audi Burlington responded

This is great to hear! We are glad that you appreciated the five-star care our team provided and look forward to seeing you again! Thank you for being a valued member of the Audi Burlington family!

November 14, 2022

Laris was great to work with! No pressure and very knowledgeable. Laris made the process very smooth for us. More

by seawas2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Nov 15, 2022 -

Audi Burlington responded

Thank you for the kind review! We're happy to hear Laris provided you with an excellent experience and we hope to see you again next time here at Audi Burlington!

November 14, 2022

Laris at Audi Burlington was such a pleasure to work with. He made all extra accommodations to make sure our care was able to be driven off the lot the same day! He was super knowledgeable about all the More

by mreardon018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Nov 15, 2022 -

Audi Burlington responded

Thank you for the kind feedback for Laris and our team! We are so glad you found a stylish Audi Q8 at Audi Burlington and know that you'll love it! We look forward to seeing you again!

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