Audi Burlington

I bought a certified pre-owned car from them with Brendan McGuire in Dec 2021. It had cosmetic issues and at that time, I asked for my money back or to trade it in and they mentioned they would fix it. I sho McGuire in Dec 2021. It had cosmetic issues and at that time, I asked for my money back or to trade it in and they mentioned they would fix it. I should've stick to my hunch on returning the car. It took them about a month to fix it... not the experience I wanted to have. Then, once I get my first oil change months later, I realize that they sold me a car with bad brakes and never disclosed it. 1) they did not provide me with an multipoint inspection report at purchase although they claim they did one on my car and there was nothing wrong with it. 2) I went to their service center about a month after having the car due to a recall and they marked everything as green but after getting another multipoint inspection report from a different dealership during the oil change service, I went back and compared both reports. My brakes were under 5mm back then and they marked it as green. Was it done on purpose to mislead me? 3) On that same report that they provided at the recall, they put a much lower mileage than when I had bought it. When I reached out to them to notify them of the brake issue, they simply brushed me off. Beware of this dealership! More

The people who work in the Service Dept of this dealership are top notch professionals who know their business abd who provide extremely great customer service. dealership are top notch professionals who know their business abd who provide extremely great customer service. More

We went to Audi Burlington due to their reputation of low pressure sales and extensive inventory Both turned out to be true. Brendan Leary was fantastic and patient and found the car for us quickly We w pressure sales and extensive inventory Both turned out to be true. Brendan Leary was fantastic and patient and found the car for us quickly We went to lunch to think it over and called back and made a great deal Could not be happier More

Sales staff was very professional. I salesman. Nate was very responsive and guided us through the whole process and walked us through the workings of the new car. Would highly recomme I salesman. Nate was very responsive and guided us through the whole process and walked us through the workings of the new car. Would highly recommend Audi Burlington, if looking for a replacement vehicle More

Laris is by far the best sales associate I have worked with. He was professional and friendly through out the entire leasing experience. After closing the deal, I couldn’t pick up my car because of work. with. He was professional and friendly through out the entire leasing experience. After closing the deal, I couldn’t pick up my car because of work. But Laris drove to my workplace to drop off the car! His team in Burlington were also very efficient with their roles in getting the car. Thank you Laris More

They did a good job and they were able to plan with me a payment method that worked for me and got my car fixed .. excellent job .. keep the good work up payment method that worked for me and got my car fixed .. excellent job .. keep the good work up More

Herb Hambers and service manager Gary did a great job taking care of me. The global supply chain disruption caused a long delay for an essential part. Gary made sure I had “wheels” until the new part w taking care of me. The global supply chain disruption caused a long delay for an essential part. Gary made sure I had “wheels” until the new part was available. They’ve earned my loyalty and appreciation for doing this! More

Bought my Audi at another dealership. It didn’t matter, they took excellent care of me and my car It didn’t matter, they took excellent care of me and my car More

Friendly, helpful, good service. They took care of an impromptu problem quickly and had me back on the road in no time. They took care of an impromptu problem quickly and had me back on the road in no time. More

Service coordinator Tony was thorough and professional. Kept me informed throughout the entire process. Well done Kept me informed throughout the entire process. Well done More