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Audi Burlington

Burlington, MA

4.9
3,196 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,196 reviews

November 30, 2022

Herby and Derek were awesome! They sent me a video of my vehicle while it was being serviced! Couldn’t be more happier, thank you! More

by Volivera42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herby
Dec 01, 2022 -

Audi Burlington responded

Thank you for the fantastic feedback! We appreciate your business and hope we can be of service to you again in the future! - The Audi Burlington Team

November 30, 2022

Anthony was 1 of the most helpful reps I ever had. He was easy to reach and everything went seamless. More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 01, 2022 -

Audi Burlington responded

Thank you for leaving Anthony your great five-star review, Kurt! We look forward to seeing you again at Audi Burlington!

November 30, 2022

Great service overall, from receiving the call and then the car, assessing the issue, providing means of transportation after drop-off even in the absence of a loaner, then following up with root cause and More

by GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Dec 01, 2022 -

Audi Burlington responded

We appreciate you leaving the Audi Burlington team with such awesome feedback! Your five-star rating has made our day and we look forward to seeing you again! Thank you!

November 30, 2022

Simply put . ... Brendan is the best. My family and I have purchased many vehicles from Audi Burlington with the help and expertise of Brendan Leary. Each one of More

by pweshonko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Dec 01, 2022 -

Audi Burlington responded

We'd like to extend our thanks to you & your family for trusting the Audi Burlington team with your loyal business! We're so glad Brendan continues to earn your support and we'll be sure to share this wonderful feedback with him & the rest of the crew. Take care and we'll see you next time!

November 29, 2022

Peter was very helpful and responsive during our recent purchase of an Audi e-tron. His passion and knowledge of cars is amazing. It's always great fun to engage with someone who truly loves what he does More

by LD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nov 30, 2022 -

Audi Burlington responded

Congratulations on your new e-tron! We're so glad Peter had the opportunity to assist you with it and we'll be sure to share this wonderful feedback with him. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Audi Burlington Team

November 29, 2022

Jim is best service tech out there. Very helpful. He enjoys what he does. Thank you More

by Dan. Sullivan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Audi Burlington responded

Thank you for the kind review, Dan - we'll be sure to share it with Jim! Your business is much appreciated by our entire team here at Audi Burlington and we look forward to your next visit!

November 28, 2022

Excellent service department. Jim and Anthony were most helpful with my questions. I always am confident about my car when leaving the dealership. More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Nov 29, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington with the care of your vehicle! We're happy to hear Jim & Anthony were helpful to you during your most recent visit and we look forward to seeing you next time. Take care!

November 27, 2022

Great service right from the moment I pulled up my car. Great idea sending a video of the service and condition of my vehicle More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray service department
Nov 28, 2022 -

Audi Burlington responded

Thank you for sharing your review, Theresa! We're so happy that you recommend our services! -Audi Burlington

November 26, 2022

Once again I want to sing the praises of Audi Burlington‘s service department. Raymond who was the service writer responsible for inducting my car in for maintenance was the consummate profession More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond in Service
Nov 28, 2022 -

Audi Burlington responded

Raymond and the team are so happy to hear that your visit was a five-star experience, Paul! Thank you for being part of the Audi Burlington family!

November 26, 2022

Excellent customer service. The moment I walked into the dealership I was greeted by AnthonyF, who was extremely helpful and professional. The auto tech was also superior. I More

by Judy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrera
Nov 28, 2022 -

Audi Burlington responded

Judy, thanks so much for giving us the opportunity to earn your business! We're happy to hear Anthony took great care of you during your visit and we look forward to seeing you again next time here at Audi Burlington!

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