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Audi Burlington

Burlington, MA

4.9
3,186 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,186 reviews

January 26, 2023

Amazing service ! Gary is knowledgeable, patient and kind and showed no signs of frustration despite my own! Worked with me over the phone and e-mail and what he sugge More

by Bellabbelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jan 30, 2023 -

Audi Burlington responded

Thank you for the kind comments! If there's anything we can do to improve your rating from three stars to five, we would appreciate the feedback. Respectfully, Matthew Brickey - Service Manager - mbrickey@herbchambers.com

January 26, 2023

Jim at Audi Burlington was professional and friendly. He has exemplary customer service, and took care of my needs very quickly. More

by Judithsinclair55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Jan 26, 2023 -

Audi Burlington responded

Thank you for leaving Jim and our team such a great review, Judith! We look forward to seeing you back at Audi Burlington in the future!

January 25, 2023

I called ahead for an appointment because they had the car I was looking for. When I arrived I was met promptly and introduced to Peter. We discussed the car and the benefits that the dealership offers it More

by drcageorge
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Jan 25, 2023 -

Audi Burlington responded

Peter and the team are glad you had such a great visit and found the perfect car! Thank you for leaving us this kind five-star review! Please visit us again! - Audi Burlington

January 25, 2023

This a great dealership that truly takes care of their customers. Jim Parolisi is a top notch service consultant who knows his stuff and is excellent at working with customers. More

by executiveleader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Audi Burlington responded

Thank you for the kind review! Jim & the team are grateful for your support and look forward to seeing you next time here at Audi Burlington!

January 25, 2023

Anthony was very helpful. As soon as I walked into the service department he asked me if I needed help. He had me checked in and in a loaner car in 10 minutes. When I picked u More

by Tscannell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrara
Jan 26, 2023 -

Audi Burlington responded

Thank you for taking the time to leave this kind review! We're happy to hear Anthony provided you with such wonderful service and we can't wait to share this fantastic feedback with him. Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if we can assist you with any future automotive needs!

January 24, 2023

We enjoyed working with Peter Matton at Audi of Burlington, MA. Peter was very knowledgeable about the A5 Sportback model we were interested in. He didn't try any high pressure sales tactics or try More

by VKR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Jan 25, 2023 -

Audi Burlington responded

It makes our day to read your review of Peter and our team! We want to congratulate you on your Audi A5 Sportback purchase and thank you for coming to Audi Burlington to make it happen! Thank you so much!

January 23, 2023

Very, very happy with the service I received from Laris, and from Audi Burlington. I ordered a new vehicle, and was pleased with the direct communication (lack of games) in the negotiations. Laris kept me More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Jan 24, 2023 -

Audi Burlington responded

Thank you for sharing your experience, Lisa, and congratulations on your new vehicle! We're so glad Laris had the opportunity to assist you with it and we'll be sure to let him know how much you appreciate his excellent service. Thanks for choosing Audi Burlington and please don't hesitate to reach out if there's anything else we can do for you!

January 23, 2023

Excellent service, folks in the service department are friendly, helpful and trustworthy. Strongly recommend this service department More

by Erin.coglianese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Audi Burlington responded

Your recommendation and five-star rating mean so much to us, Erin! We look forward to helping you during your next routine service visit! Thank you! - Audi Burlington

January 22, 2023

I cannot say enough good things about the service that Laris provided. He explained all the features of the vehicle as well as the services provided by the dealership in a calm and patient manner. All of More

by Q7doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Laris Gacanovic
Jan 24, 2023 -

Audi Burlington responded

Thank you for the wonderful feedback! We're thrilled to hear that Laris provided you with such excellent service and we appreciate you recommending him to other car shoppers. Take care and please don't hesitate to reach out if our Audi Burlington crew can be of service again in the future!

January 22, 2023

This is our 2nd Audi Chambers purchase after evaluating all area dealerships. We were very impressed with the integrity and straightforward process of the trade-in and purchase of our new 2023 Audi Q7. Lar More

by Ellentravers910@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic
Jan 24, 2023 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your loyal business! We're happy to hear Laris made your recent experience a smooth one and we hope you enjoy your beautiful new Q7. Take care and please don't hesitate to reach out the next time we can be of service!

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