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Audi Burlington
Burlington, MA
3,186 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,186 reviews
March 09, 2023
Burlington Audi and Thanh Nguyen specifically were the best in helping find my new car. They were attentive and did everything they could to get me in my dream car. He stayed in contact as new inventory c best in helping find my new car. They were attentive and did everything they could to get me in my dream car. He stayed in contact as new inventory came in and alerted me before the cars even hit the site. Unbelievable service. More
by Brett.Rickley
March 09, 2023
Nathan Partridge as well as Alex Zizza were great to work with. A problem came up which was out of their hands but they were very helpful until it was resolved. with. A problem came up which was out of their hands but they were very helpful until it was resolved. More
by attymonaco
March 09, 2023
Great Experience Nate and Sven were great took their time and answered all my questions. and answered all my questions. More
by Krisflynn11
March 08, 2023
Caring and efficient Service team. Keep one informed of what is going on with recommendations. Available to answer any questions at anytime. Keep one informed of what is going on with recommendations. Available to answer any questions at anytime. More
by Chandra
March 07, 2023
Laris was great. Had exactly what we wanted and was clear, attentive, professional and a great guy overall. Everything was completed on time, registry run was avoided Had exactly what we wanted and was clear, attentive, professional and a great guy overall. Everything was completed on time, registry run was avoided thanks to his efforts, This was our third purchase over 6 years but first with Laris. We will return and ask specifically for him next time out. Great Audi Burlington ambassador. Thank you. John and Julie Keefe More
by jkeefe13
Employees Worked With
Josh Morrison, Laris Gacanovic
March 06, 2023
Peter the salesman was great. Up front, and easy to work with. George the Sales Manager came over to introduce himself and offered his contact if needed for any reason. Typical g Up front, and easy to work with. George the Sales Manager came over to introduce himself and offered his contact if needed for any reason. Typical great service from a Herb Chambers dealership. More
by tjbryant2318
March 06, 2023
Superior customer service! ! My last service appointment was exceptional, easy to schedule and clear communication throughout the appointment. ! My last service appointment was exceptional, easy to schedule and clear communication throughout the appointment. More
by rfam275
Employees Worked With
Gary Carman
March 05, 2023
Laris was exceptional to work with. He want above and beyond to make sure the deal would work out and was very accommodating and responsive throughout the buying process. He want above and beyond to make sure the deal would work out and was very accommodating and responsive throughout the buying process. More
by alex
Employees Worked With
Laris Gacanovic
March 05, 2023
Great customer service. Gary communicated with me during the time my car was in for service and followed up with me afterwards to make sure I was satisfied with the work Gary communicated with me during the time my car was in for service and followed up with me afterwards to make sure I was satisfied with the work More
by bostontar19
Employees Worked With
Gary Carman
