Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Burlington
Burlington, MA
3,199 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,199 reviews
November 30, 2024
Anthony worked with me during my visit for service and was professional, courteous and a pleasure to deal with was professional, courteous and a pleasure to deal with More
by CJM
Employees Worked With
November 29, 2024
Courteous and timely. Also good communication. And willing to accommodate having tow truck do drop off Also good communication. And willing to accommodate having tow truck do drop off More
by cjay0321
November 28, 2024
She hash hdh go gig go you you tug hi guys hhh hi ygg hhh More
by Michaeltsiekman
Employees Worked With
November 27, 2024
I was quoted ridiculously high cost nearly $6000 for the diagnostic and repairs. I asked what parts I needed and it was only one part A steering column $4100 they wanted and I was able to find it online fro diagnostic and repairs. I asked what parts I needed and it was only one part A steering column $4100 they wanted and I was able to find it online from another Audi dealership in a different state for $2900. I asked why they’re charging me $1300 more for the same part brand new and was told “we are a franchise dealership in Burlington. Other dealerships can determine their own prices for parts”. And they rip you off on the diagnostic cost, and labor cost compared to any of the mechanic any other mechanic. The dealership knows they have you in a vulnerable position. You need your car to live to get to woposition.rk and invested a tremendous amount of money and emotion into it and all they care about is ripping you off bleeding for every penny. They give Audi a bad name and I probably wouldn’t buy another Audi brand again. I don’t know who Herb Chambers is, but I guess he’s some guy who makes his money ripping off people who are in a vulnerable position. More
by Stephen
November 26, 2024
Great overall experience with no pressure. Scott is knowledgeable and was extremely helpful from the first test drive all the way to getting an inspection sticker for the new Audi! Scott is knowledgeable and was extremely helpful from the first test drive all the way to getting an inspection sticker for the new Audi! More
by WorldTraveler88A
Employees Worked With
November 25, 2024
It was such a pleasure working with Ruzhena and George in the purchase of my new Audi Convertible. They were so professional and made it all so easy. I would highly recommend Ruzhena. Her communication in the purchase of my new Audi Convertible. They were so professional and made it all so easy. I would highly recommend Ruzhena. Her communication was spot on. I will definitely keep in touch with her. Thank you for everything! More
by Joanne L
November 24, 2024
They are always willing to go above and beyond, very polite and timely with their service. polite and timely with their service. More
by Car girl
Employees Worked With
November 23, 2024
Jim is professional, nice ,helpful, great person . he is always try make the customer happy and satisfied. Also special thanks to Burlington Audi for the great services! he is always try make the customer happy and satisfied. Also special thanks to Burlington Audi for the great services! More
by Abdou
