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Audi Burlington

Burlington, MA

4.9
3,186 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,186 reviews

March 24, 2023

Laris made this the easiest car buying experience I’ve ever had. He answered all of my questions, was very personable, and made it a point to be honest and up front about the vehicle. 10/10 would recommen More

by Bridget H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sven Curkic, Laris Gacanovic
Mar 27, 2023 -

Audi Burlington responded

Thank you for the kind review, Bridget! We're thrilled to hear that Laris made this your easiest vehicle purchase yet and we'll be sure to let him know how much you appreciate his kind & honest service. Thanks for choosing Audi Burlington and please don't hesitate to reach out if there's anything else we can do for you!

March 24, 2023

Excellent customer service! I’m pleased with the repairs as well as the consistent follow ups throughout the process to ensure I was kept updated the entire time! Five out of fi More

by AmyA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Audi Burlington responded

Hi Amy, We're so glad your service visit earned us five stars! We hope that you return for your next appointment! Thank you! - Audi Burlington

March 23, 2023

Derek handles the service on both my Q7 and S5 He takes care everything prior to me dropping off one of my vehicles all the way until I it’s time to pick it up. I don’t have to worry about a thing. The pro More

by K.mart_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Sven Curkic
Mar 24, 2023 -

Audi Burlington responded

Thank you for trusting Derek & the Audi Burlington team with the care of your vehicles! We're grateful for your continued support and look forward to seeing you next time!

March 23, 2023

Amazing and convenient service. There is no other place I would purchase or service my vehicles. Adnan and Derek especially are the best in the business. More

by ericrmartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Mar 23, 2023 -

Audi Burlington responded

Thank you for sharing your experience, Eric! We're so happy that Adnan and Derek earned your 5 stars! -Audi Burlington

March 23, 2023

All personnel are always friendly and accommodating. Service was done promptly. All cost given before work is done. Love having a loaner. Car always returned better/cleaner than when I drop it off More

by PRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Audi Burlington responded

Thank you for the wonderful feedback! We appreciate you trusting the Audi Burlington team with your service needs and look forward to seeing you again next time!

March 21, 2023

Great experience dealing with recall. Thank you. Appreciate the updates and honesty. Nice staff and easy scheduling More

by A girl with Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Audi Burlington responded

Thank you for the wonderful feedback! We appreciate you trusting the Audi Burlington team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

March 17, 2023

I am a returning customer. I always look forward to going to Audi Burlington because I know that I am going to receive excellent customer service and care. Laris in Sales spent More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sven Curkic, Laris Gacanovic
Mar 17, 2023 -

Audi Burlington responded

Thank you for sharing your amazing review, Diane! We're so happy that Laris and Sven both earned your 5 stars! We look forward to seeing you next time! -Audi Burlington

March 17, 2023

Had a broken fuel filler door. Service scheduled for the day after I called. Actuator replaced in under an hour. Covered by Pure Protection plan for $100 deductible. More

by BobL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Audi Burlington responded

Thank you for your review, Bob! We're so happy that our technicians provided you with an excellent visit! We look forward to working with you next time! -Audi Burlington

March 17, 2023

Helpful. On time. Not pushy. Good walk around video of car explaining current status of repair. More

by Xyz
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Audi Burlington responded

Thank you for sharing your kind words! -Audi Burlington

March 16, 2023

Go to Audi Burlington to find the respectful and dignified car buying experience that you deserve, in a highly professional atmosphere. Much thanks to Peter Matton for sharing his experience and re More

by Steve B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Zizza
Mar 17, 2023 -

Audi Burlington responded

Peter, Alex, and Adnan appreciate you leaving us this five-star review, Steve! We hope that you love your vehicle and look forward to seeing you again! Thank you! - Audi Burlington

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