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Audi Burlington
Burlington, MA
3,153 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,153 reviews
October 29, 2024
Great experience at Audi Burlington. Got welcomed at the door by Keith, who set me up with a test drive on a Q5 SB. He helped me get comfortable enough to move forward with a purchase Got welcomed at the door by Keith, who set me up with a test drive on a Q5 SB. He helped me get comfortable enough to move forward with a purchase that day. Keith communicated with me the whole way, kept me excited about the car, and followed through on everything we discussed. Next time I'm in the market, I'll be reaching out to him first. More
by pcl
Employees Worked With
October 28, 2024
Excellent facility, impeccably clean and welcoming. Staff is equally on point, my service advisor Raymond was professional, and a pleasure to work with. Staff is equally on point, my service advisor Raymond was professional, and a pleasure to work with. More
by craigncaissie
Employees Worked With
October 28, 2024
Max was very helpful and professional as well as Anthony, both at service desk. Always get great customer service, they went above and beyond to make my service appt easy. both at service desk. Always get great customer service, they went above and beyond to make my service appt easy. More
by Jennifer
Employees Worked With
Max @ service dept.
October 27, 2024
Always receive excellent service from Audi Burlington. Anthony my service advisor got me in without an appointment and addressed the issue. He is an asset to Audi Burlington! Anthony my service advisor got me in without an appointment and addressed the issue. He is an asset to Audi Burlington! More
by Audi/Honda Driver
Employees Worked With
October 26, 2024
Anthony always hooks me up he returns my text messages promptly and makes all the arrangements everything’s great promptly and makes all the arrangements everything’s great More
by endlessummah
Employees Worked With
October 26, 2024
Peter was very helpful throughout the whole process from test drive to the staying late to do the final paperwork. test drive to the staying late to do the final paperwork. More
by Jim W.
Employees Worked With
October 26, 2024
Another great service experience at Audi-Burlington my service writer. Anthony is the best service writer you could ask for. The service tech did a great job diagnosing and fixing the car. Always have an service writer. Anthony is the best service writer you could ask for. The service tech did a great job diagnosing and fixing the car. Always have and will continue to service my Audi at Audi-Burlington. More
by antpant082
Employees Worked With
October 25, 2024
Excellent services! Easy to communicate and quick turnaround time for inquiries. I will def recommend dealership! Easy to communicate and quick turnaround time for inquiries. I will def recommend dealership! More
by Chrissy
Employees Worked With
October 24, 2024
Helpful and knowledgeable about their products/ cars. Able to get me the finances I needed. Thank you Able to get me the finances I needed. Thank you More
by annetteg1222
Employees Worked With
October 24, 2024
I have bought many Audis in my life at different locations. Peter Matton at Audi Burlington made the experience different- pleasant, educational, and engaging. Peter knows his business and the produ locations. Peter Matton at Audi Burlington made the experience different- pleasant, educational, and engaging. Peter knows his business and the product. He was very knowledgeable and offered different ideas which were very helpful. Most importantly, he was exceedingly patient and cared that I got the right car in light of my questions. Top notch all the way! I enjoyed his help as well as others I encountered. More
by Robert
