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Audi Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.8
3,182 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,182 reviews

July 24, 2023

Highly recommend Nate at Herb Chambers in the sales department! He answered all my questions and went above and beyond. More

by akellerman
Recommend Dealer
Yes
Employees Worked With
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Audi Burlington responded

Thank you for the kind recommendation. We're glad Nate provided excellent service and answered all your questions. We appreciate your support, and we hope to see you again at Audi Burlington!

July 23, 2023

Great customer service, I am recommending this dealership! Many thanks for Peter Matton for helping me through the process. More

by Sergey Bukesov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Audi Burlington responded

Hey Sergey, thank you for the kind words and recommendation! We're thrilled that Peter provided you with great customer service. We appreciate your support and see you next time. Drive safely!- The Audi Burlington Team

July 22, 2023

Great customer service, welcoming facility and personnel. Well taken care of, service tech did a great job. More

by sath.sim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Audi Burlington responded

We're so glad to hear that you had a great experience at Audi Burlington! Our team works hard to provide excellent customer service and make our facility welcoming for everyone. Thank you for choosing us, and we hope to see you again in the future!

July 22, 2023

My Audi A5 needed a complicated repair. A loaner car provided, repair completed - GREAT SERVICE More

by Gary S
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Audi Burlington responded

We're so happy we could resolve this issue for you, Gary! Thank you for trusting Audi Burlington with your vehicle's care!

Jul 25, 2023 -

Gary S responded

It’s been a very good experience having our A5 Cabriolet serviced at this dealership !

July 21, 2023

I just started leasing an A3 and had the pleasure of having Ali help me through the process. He is knowledgeable, honest, and incredibly tenacious when it comes to his clients and I cannot say enough p More

by Mcdermott.jennifer461
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer
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Jul 24, 2023 -

Audi Burlington responded

Thank you for the positive review! We're happy to hear that Ali provided you with excellent service during your leasing process. We appreciate your kind words and hope you enjoy your new Audi A3!- The Audi Burlington Team

July 21, 2023

Service was completed quickly, and I really liked the video walk around that was sent to me with the technician describing everything. More

by Borty
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Audi Burlington responded

Borty, we're glad to hear that you had a positive experience with our service team at Audi Burlington! Thank you for taking the time to leave us a great review. We appreciate your business and hope to see you again in the future!

July 20, 2023

Yes, they're expensive, but Kelly Mulvaney and the dealership went above and beyond to provide concierge-level service. More

by katlev
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Audi Burlington responded

Katlev, thank you for the great review! We're glad to hear that Kelly and our team at Audi Burlington provided you with exceptional service. We appreciate your business and hope to see you again in the future!

July 20, 2023

WORST CAR BUYING EXPERIENCE EVER! Avoid this place at all costs. Incompetent staff and absolutely terrible service center! They failed (twice) to do a basic alignment despite ass More

by erickevorkian
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laris Gacanovic, Mike Brown
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Jul 25, 2023 -

Audi Burlington responded

Hi Eric, We have a brand new state-of-the-art alignment machine and very experienced personnel operating it. It is unfortunate that you elected to visit another shop that provided you with incorrect information after your purchase. We did not and would never sell a client a vehicle that would not pass a Massachusetts inspection. Feel free to reach out if you care to chat. George Kotsiras – General Sales Manager – gkotsiras@herbchambers.com

July 20, 2023

Solid nice waiting area pretty competent and pretty much on time need I say more More

by Pillai
Recommend Dealer
Yes
Employees Worked With
Max
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Jul 21, 2023 -

Audi Burlington responded

Hi Pillai! Thank you so much for your feedback! We're thrilled to hear that you had a positive experience and found our team competent and punctual at Audi Burlington! Have a fantastic day!

July 19, 2023

Derek is awesome! SO helpful & chill 😎 I am very happy that he was there to help me! More

by ljtpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're delighted to hear that Derek provided you with exceptional service during your visit. We'll see you next time at Audi Burlington. Drive safely!

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