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Audi Burlington

Burlington, MA

4.8
3,180 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,180 reviews

July 28, 2023

Kelly was fantastic and kind. Took care of everything for me. Came and got me when my car was ready More

by jjparcellajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're pleased that Kelly provided you with fantastic customer service during your visit. We'll see you next time!- The Audi Burlington Team

July 28, 2023

Outstanding service experience with Anthony. He understood my issue, was extremely accommodating and went above and beyond to ensure it was resolved quickly and correctly. I would rate this ex More

by Keith G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Audi Burlington responded

Hey Keith, we're happy to know that Anthony provided you with an outstanding service experience at Audi Burlington. Thank you for the high star rating! We'll see you next time, safe travels!

July 28, 2023

In and out in 1 hour. Amazing service, great people. Will never go to any other Audi dealer. More

by cgiersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Audi Burlington responded

Thank you for trusting Audi Burlington for your car needs! We look forward to assisting you again in the future! Safe travels!

July 28, 2023

My parents and I really appreciated Peter for helping me find my perfect car! 5 stars for sure! More

by Abby J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Audi Burlington responded

Hey Abby, it's great to know that Peter at Audi Burlington helped you find your perfect car! Thank you fo your kind feedback! Enjoy your new ride!

July 28, 2023

Audi Burlington is always excellent service. Professional, on time and friendly! I highly recommend this dealership! More

by Alley Peabody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman
Jul 31, 2023 -

Audi Burlington responded

Hey Alley, we're delighted to know you had a great service experience at Audi Burlington! Thank you for your loyalty and kind recommendation! We look forward to serving you again in the future. Safe travels!

July 27, 2023

Excellent customer service. The staff is friendly and helpful. Always pleased when my car is returned clean and ready to go. More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're delighted to hear that you had a great experience with our team at Audi Burlington. We always aim for top-notch service and hope to see you again!

July 27, 2023

Ray in service is great. Keeps you informed and goes above and beyond to make sure everything is going as expected. More

by clark_joanne622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Audi Burlington responded

Hey Joanne, thank you for the great review! We're pleased to hear that Ray provided you with excellent service at Audi Burlington. We appreciate your feedback and look forward to serving you again!

July 27, 2023

All work was performed timely and with proficiency. Technian was very helpful and knowledgeable. High marks all around. More

by Jrafferty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Audi Burlington responded

Thank you for the kind feedback! We're glad to know you had a positive service experience with our team at Audi Burlington. We'll see you on your next visit! Safe travels!

July 27, 2023

Audi Burlington has always provided top notch experience, support and professionalism when servicing my Q7 ! More

by RALSTONTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Audi Burlington responded

We're delighted to know that you've consistently had top-notch experiences with us at Audi Burlington, especially when servicing your Q7. Thanks for sharing this positive feedback!

July 26, 2023

Exceptional service dept. They pay attention to the details such as car loaners, followup texts and detailed summary reports after service. More

by tim.collins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

tim.collins2 responded

Very happy with service department, especially Jim

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