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Audi Burlington
Burlington, MA
3,180 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,180 reviews
August 20, 2023
Kelly was very welcoming and helpful. I was kept informed throughout the entire time I was waiting. I was kept informed throughout the entire time I was waiting. More
by gbellamour
Employees Worked With
August 19, 2023
They were excellent and very efficient. They treat their customers with respect and don’t make people wait. They treat their customers with respect and don’t make people wait. More
by Howard Mayer
Employees Worked With
August 18, 2023
Great communication and great focus on solving the problem . Excellent customer service by all service staff problem . Excellent customer service by all service staff More
by jccorkery
Employees Worked With
August 18, 2023
Highly recommend Scott in helping you purchase a new Audi. He is knowledgeable, professional and friendly. It was the most enjoyable non pressure buying experience. We were for the first time in our liv Audi. He is knowledgeable, professional and friendly. It was the most enjoyable non pressure buying experience. We were for the first time in our lives pleased with a car buying experience. Scott worked with us quickly to negotiate a fair deal. More
by Mike H
Employees Worked With
August 17, 2023
Service is always great! Derek explains what needs to be performed in order to keep your vehicle in tiptop shape. Derek explains what needs to be performed in order to keep your vehicle in tiptop shape. More
by Deb
Employees Worked With
August 16, 2023
Anthony was efficient and courteous. All of the issues with my car were addressed quickly and fully. All of the issues with my car were addressed quickly and fully. More
by Phil
Employees Worked With
August 16, 2023
Today I purchased my 4th vehicle from Herb Chambers Audi. I continue to appreciate the outstanding service and professionalism I experience at your dealership. Your team's exceptional care makes my car-buyin I continue to appreciate the outstanding service and professionalism I experience at your dealership. Your team's exceptional care makes my car-buying and service experience always pleasant and often memorable. After an hour's conversation consulting with Ali and Lauren about my next vehicle needs, I signed the paperwork and transitioned from my much-loved Audi S4 to a Q4 Electric. Please sincerely thank your team for their outstanding service and professionalism. I will continue recommending your dealership to friends, family, and colleagues searching for an exceptional car and dealership experience. Sincerely, your biggest HC Audi fan, EDHW More
by edwardhurleywales
August 15, 2023
Very professional, efficient, timely, friendly, and customer attentive, from time of arrival to the end of maintenance. customer attentive, from time of arrival to the end of maintenance. More
by Mitch
Employees Worked With
August 14, 2023
Service and tech. At the dealership we're exactly what I expected both surpassed my expectations At the dealership we're exactly what I expected both surpassed my expectations More
by Joe
Employees Worked With
