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Audi Burlington

Burlington, MA

4.8
3,180 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,180 reviews

August 31, 2023

Under difficult circumstances (for me), Jim at Audi Burlington took excellent care of me, making sure that I had transportation when I needed it, and repairing my car perfectly. I keep going back becau More

by aden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Audi Burlington responded

Hi Aden, It's great to know that Jim and our team at Audi Burlington were able to assist you during a difficult time. We appreciate your trust in us for reliable service!

August 31, 2023

Derek was excellent in explaining, responding and his timeliness in getting my car serviced. Very pleased with the whole experience. More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Audi Burlington responded

We're so glad to know that Derek provided excellent service during your visit at Audi Burlington. Thanks for sharing this positive feedback, we appreciate it!

August 31, 2023

Helped me out in an emergency with a nail in my tire. Appreciated the quick fix and professionalism from Jim, my service advisor. More

by P. Pilon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Audi Burlington responded

We're glad Jim and the Audi Burlington team could assist you promptly in your time of need. Thanks for trusting us with your vehicle!

August 31, 2023

Outstanding Sales experience throughly professional and consumer friendly. Would recommend this sales experience to everyone. More

by Jnbassoc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic, Matthew Correia
Sep 01, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're glad to know you had an outstanding sales experience at Audi Burlington. We appreciate your recommendation and hope to see you again! Enjoy your new ride!

August 30, 2023

They were great. They saved me money on their own initiative with a rebate that I was unaware of. Lauren, Nicoly who delivered the car was fantastic. There was a prob More

by Ken M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan McGuire - Awesome! Helped me out above and beyond
Aug 31, 2023 -

Audi Burlington responded

Hey Ken, thank you for the positive review! We're happy to know that Lauren and Nicole provided you with a great service experience at Audi Burlington. We'll see you next time! Have a great day!

August 30, 2023

Great experience with Ali, he understood my preferences, gave me good options and was responsive to all of my requests. More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer
Aug 31, 2023 -

Audi Burlington responded

Peter, we're glad to know Ali was able to provide you with a great experience at Audi Burlington. Thanks for sharing your feedback!

August 30, 2023

Service was easy to schedule and the length of service was precisely as expected. Service report was very hi-tech and I left with a useful report for future maintenance. More

by eileencnardone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Burlington responded

Hey Eileen, we're glad to know that you found our service scheduling and reporting at Audi Burlington efficient and helpful. We appreciate your feedback and look forward to assisting you with your future maintenance needs! Safe travels!

August 30, 2023

Jim’s service was excellent, including steering me to the right tires, explaining that what I had been told else where was an oil leak really wasn’t, and assisting me with blue tooth.. I’ll be back. More

by Robertbuchanan31
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Burlington responded

Hey Robert, thank you for the positive review! We're glad to know that Jim provided you with excellent service at Audi Burlington. We look forward to seeing you next time! Have a great day!

August 29, 2023

Kelly was very pleasant and helpful. She was able to explained and help with what my vehicle needs and address in the near future when service is needed. Service was quick and I was able More

by Kimsan_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Audi Burlington responded

Hey Kimsan, thank you for the positive review! We're happy to know that Kelly was able to assist you effectively and efficiently at Audi Burlington. We appreciate your support and hope to see you next time! Have a great day!

August 29, 2023

This is the 3rd car that I've leased from Audi Burlington - and more specifically Ali. I could not be happier with anything about my experience. My husband even came with me this time and was complementary a More

by Liz A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer, Laris Gacanovic
Aug 30, 2023 -

Audi Burlington responded

Liz, we're delighted to know that you've had consistently great experiences with Ali and our team at Audi Burlington. We appreciate your loyalty and are glad to have been able to provide a positive experience for both you and your husband! Enjoy the new ride!

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