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Audi Burlington
Burlington, MA
3,198 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,198 reviews
January 01, 2025
Keith Brandano is great salesman very personable and knowledgeable. Took time to listen, acknowledged our needs and provided what we were looking for. He was accommodating and flexibly, Provided realt knowledgeable. Took time to listen, acknowledged our needs and provided what we were looking for. He was accommodating and flexibly, Provided realtime update with registering our new car and pickup time. Thank you. More
by vmaserejian
Employees Worked With
January 01, 2025
Nate was great in my purchase of my new Q5. Thorough, prompt in response , and pretty much flawless. Only complaint about this dealership is in dealing with the business office and their pushy Thorough, prompt in response , and pretty much flawless. Only complaint about this dealership is in dealing with the business office and their pushy sales tactics to buy overpriced warranty on a new car. This wasn’t the issue of the salesman - rather the management to push these warranties is wrong. More
by Trocksully
December 30, 2024
Victoria was very helpful and responsive during the entire purchase journey. She has followed up post purchase to proactively answer questions. entire purchase journey. She has followed up post purchase to proactively answer questions. More
by alk828
Employees Worked With
December 30, 2024
Jim was wonderful he listened and helped me with my problem. I’ve had major problems with Audi of Peabody and I will no longer be going back. Thanks to Jim Burlington Audi is my new service dealershi problem. I’ve had major problems with Audi of Peabody and I will no longer be going back. Thanks to Jim Burlington Audi is my new service dealership. More
by Laurie
Employees Worked With
December 30, 2024
Outstanding service from Jim and his Service team at Audi Burlington! Jim made sure our car maintenance was performed to highest quality and on time. It’s a pleasure to have Jim and Audi keeping our car safe Burlington! Jim made sure our car maintenance was performed to highest quality and on time. It’s a pleasure to have Jim and Audi keeping our car safe and reliable. More
by Rich
December 24, 2024
Derek was great. Kept me updated with real time text messages. Had a delay with a part but put me in a renal and car was all set a few days after. Kept me updated with real time text messages. Had a delay with a part but put me in a renal and car was all set a few days after. More
by Dberardinelli84
Employees Worked With
December 23, 2024
Very professional, Nathan was very helpful and answered all our questions. I would recommend him to anyone. all our questions. I would recommend him to anyone. More
by Becondon
Employees Worked With
December 21, 2024
Very professional and courteous as always. Excellent communication from Jim. Loaner vehicle a great benefit. Excellent communication from Jim. Loaner vehicle a great benefit. More
by D.bross
Employees Worked With
December 20, 2024
My wife and I have 2 Audis and have them serviced at Audi Burlington on a regular schedule. Jim and the guys in the service department are spot on with the level of professionalism with these vehicles. I wis Burlington on a regular schedule. Jim and the guys in the service department are spot on with the level of professionalism with these vehicles. I wish I could give them more than 5 stars !! More
by Th
December 20, 2024
Audi Burlington provides great mechanical service and great personal service — very clear and positive communication from Anthony, who is great! great personal service — very clear and positive communication from Anthony, who is great! More
by William.Paine
