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Audi Burlington

Burlington, MA

4.8
3,178 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,178 reviews

October 20, 2023

Very pleasant and helpful, everyone is friendly, and I was very comfortable in the waiting area. More

by Richard ciardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Audi Burlington responded

Thank you for visiting Audi Burlington, Richard! We appreciate your kind comments and hope to serve you again in the future!

October 20, 2023

Process to purchase a new lease was efficient and enjoyable. Very professional staff across the dealership. More

by brianrcunningham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Audi Burlington responded

Brian, we're glad to know you found the leasing process efficient and enjoyable at Audi Burlington. Thanks for recognizing our professional staff!

October 19, 2023

Easy to work with, fast in and out. I took my car for annual maintenance and it was probably the fastest I've dropped off or picked up. More

by johnny.l.huynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Audi Burlington responded

Johnny, we're glad to know your annual maintenance visit at Audi Burlington was quick and efficient. We appreciate the positive feedback!

October 19, 2023

Can’t say enough good things about the people that work at Audi Burlington. Top Tier customer service. More

by Masonw.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer, Laris Gacanovic
Oct 20, 2023 -

Audi Burlington responded

Mason, we're so glad to know you had a top-tier experience at Audi Burlington! Thanks for the kind words and support.

October 18, 2023

Great team all around, fast response, take care of clients right away, loaner was available for the convenience, would not go anywhere else! Audi Burlington is the best More

by GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic
Oct 18, 2023 -

Audi Burlington responded

Hi GL! We're delighted to know that you had a positive experience with our team at Audi Burlington! We strive for fast responses and top-notch client care. Thanks for choosing us, we look forward to serving you in the future!

October 18, 2023

I have had my Audi serviced at Audi Burlington for the past ten years They have an excellent service department and.I have worked with Jim Parolisi the service consultant Jim knows his business and is More

by Albert.L.Allard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Audi Burlington responded

Albert, we're so glad to know that Jim and our service department at Audi Burlington have been able to provide you with excellent service over the years. We appreciate your loyalty and look forward to serving you for many more years!

October 16, 2023

I was very well attended to first by Nicole who provided wonderful service.. And when it came to registering the car, the boys were fantastic Jahdiel, Matheus, Lex and Mike . Audi is to be congratulated on More

by Paulo de Oliveira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Jahdiel, Matheus, Lex and Mike
Oct 16, 2023 -

Audi Burlington responded

Paulo, it's great to know that Nicole, Jahdiel, Matheus, Lex, and Mike provided you with such a positive experience. We appreciate your kind words and look forward to assisting you again in the future! - Audi Burlington

October 15, 2023

There was some misunderstanding about our payment but it was resolved. Nicoly was attentive and very helpful in explaining the vehicle features and operation. More

by tgirdwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicoly Mandelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Audi Burlington responded

We appreciate your understanding regarding the payment issue and are glad to know it was resolved. It's great to learn that Nicoly provided helpful assistance at Audi Burlington, especially in explaining the vehicle features! Thank you for sharing your experience with us.

October 15, 2023

The staff was fantastic in helping me get in my new car. They were knowledgeable about the used vehicle and made the buying process super easy. More

by SavBres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Audi Burlington responded

Hi SavBres! We're glad to know that our team at Audi Burlington was able to assist you in finding your new car and making the process easy. Thanks for sharing this great review!

October 14, 2023

When we bought the vehicle, our sales lady Nicoly was very helpful and patient with us as she explained the operation of the vehicle. Recently brought it in for service and Jim was very helpful and knowl More

by Aruba 1718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your automotive needs! Jim, Nicoly & the rest of the team look forward to seeing you again next time!

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