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Audi Burlington
Burlington, MA
3,178 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,178 reviews
November 05, 2023
Ridiculously overcharged for parts. Repairs were 2x what they should have been. Looked up parts on the web after (genuine Audi), and they were double the cost. Repairs were 2x what they should have been. Looked up parts on the web after (genuine Audi), and they were double the cost. More
by dean.oliver.39750
Employees Worked With
Max Ha, Adonis Taveras
November 03, 2023
Great service. Honest people. They sent me videos and photos of my car while they were working on it. Honest people. They sent me videos and photos of my car while they were working on it. More
by Dap2000
Employees Worked With
Other Employees :
Gary Carman
November 03, 2023
Our Service Advisor Anthony is without a doubt the most informed and helpful individual I have ever worked with, at any dealership!! Highly recommend him to anyone using Audi Burlington!!! informed and helpful individual I have ever worked with, at any dealership!! Highly recommend him to anyone using Audi Burlington!!! More
by m8j6q
November 02, 2023
As always, the Audi Burlington service team knocks it put off the park. Always met with a smile when I go in. Literally the only big car dealership I actually enjoy going to. Anthony is always friendly, put off the park. Always met with a smile when I go in. Literally the only big car dealership I actually enjoy going to. Anthony is always friendly, communicative, and makes sure my concerns are addressed. I’ve said it before and I’m going to say it again - it’s the only big dealership/service center I’ve been to that doesn’t try to upsell me on services/repairs I don’t need. Love this team! Always a pleasure. More
by Laurel C
November 01, 2023
My entire experience in purchasing my Audi was flawless. Peter, my salesperson was awesome! I highly recommend! Peter, my salesperson was awesome! I highly recommend! More
by marilena3
Employees Worked With
Other Employees :
Young gentleman in the finance department is not listed. He was great! , Alex Zizza, Matthew Correia
October 31, 2023
Easy process. George Kotsiras and Peter Matton were great. Highly recommend to family and friends! George Kotsiras and Peter Matton were great. Highly recommend to family and friends! More
by Juliektwomey
October 31, 2023
Peter Matton was fantastic to work with - finding the right S5 option for me that balanced all I wanted with what I was willing to spend. He even found a 3rd party discount via one of my memberships I w right S5 option for me that balanced all I wanted with what I was willing to spend. He even found a 3rd party discount via one of my memberships I wasn’t aware of. All communication was clear and effective; I felt this was as much a ‘turn-key’ experience as could be expected for such a significant purchase. This was my 2nd purchase from Peter and there’s a reason for the repeat business! More
by Sgi_ma
October 30, 2023
Got the repairs done on time and was clear on what was needed. Video was helpful. needed. Video was helpful. More
by Rakeefe77
Employees Worked With
October 30, 2023
Excellent shopping experience. Jay was the best salesperson. Extremely helpful and knowledgeable about the car! Jay was the best salesperson. Extremely helpful and knowledgeable about the car! More
by svamvas
October 29, 2023
Collaborating with Ali in sales, alongside George and Michael in business management, provided an unparalleled car dealership experience. After visiting two other dealerships before Audi Burlington, I wi Michael in business management, provided an unparalleled car dealership experience. After visiting two other dealerships before Audi Burlington, I wish I'd started here. Without a doubt, they will be our exclusive choice in the future. More
by michaelfmaxwell
Employees Worked With
Other Employees :
Michael in the finance department?, Ali Mohajer
