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Audi Burlington
Burlington, MA
3,177 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,177 reviews
November 10, 2023
Pedro was knowledgeable, and experienced and a good listener. He was very patient as we had very specific criteria. Much appreciated! listener. He was very patient as we had very specific criteria. Much appreciated! More
by cheripaulson
November 10, 2023
Very professional. No t high pressure. Worked to a solution acceptable to both parties. Excellent experience No t high pressure. Worked to a solution acceptable to both parties. Excellent experience More
by jmr3248
Employees Worked With
November 08, 2023
I had a great experience with my husband visiting and ultimately buying our new Audi. Peter Matton answered any questions and was great to work with! Cynthia and Phil ultimately buying our new Audi. Peter Matton answered any questions and was great to work with! Cynthia and Phil More
by Cynthia
Employees Worked With
November 07, 2023
This is a great guy and a great place! Want an Audi buy from here!! Want an Audi buy from here!! More
by Donnie Cahill
November 07, 2023
First time buying an audi. Got a great deal, had an on the ball salesman. The business manager was good with the paperwork but a bit much on the hard sell of add ons. Overal Got a great deal, had an on the ball salesman. The business manager was good with the paperwork but a bit much on the hard sell of add ons. Overall probably as good as it gets and well above average. More
by Empty nester
Employees Worked With
November 06, 2023
They take care of everything with great courtesy. The service is fast and accurate, easy to schedule. The service is fast and accurate, easy to schedule. More
by a.toraldo
Employees Worked With
November 06, 2023
Completed my service however had to return 2 weeks later for low oil, also reported an issue with steering column which could not be identified. Was told it was my tires. All 4 tires have been replaced and for low oil, also reported an issue with steering column which could not be identified. Was told it was my tires. All 4 tires have been replaced and aligned. Still have steering issue. So it was not a tire issue but the dealer ignored my concerns. More
by Adrienne Solari
Employees Worked With
November 06, 2023
Audi Burlington was a great experience! The team makes the process very smooth and everyone is so helpful! The team makes the process very smooth and everyone is so helpful! More
by lauramurphyc
Employees Worked With
November 05, 2023
My wife and I have nothing but high praise for Scott Gaskell, who guided us through through the car-buying process with grace and good humor. Scott listened to what we had to say, and his responses wer Gaskell, who guided us through through the car-buying process with grace and good humor. Scott listened to what we had to say, and his responses were always direct and on point. And he was in no way put off by a customer who actually believes that the last worthwhile feature to appear in new cars was roll-down windows. We highly recommend Scott, a true gentlemen. More
by llibnosmits
Employees Worked With
November 05, 2023
Ridiculously overcharged for parts. Repairs were 2x what they should have been. Looked up parts on the web after (genuine Audi), and they were double the cost. Repairs were 2x what they should have been. Looked up parts on the web after (genuine Audi), and they were double the cost. More
by dean.oliver.39750
Employees Worked With
Max Ha, Adonis Taveras
