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Audi Burlington
Burlington, MA
3,198 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,198 reviews
January 07, 2025
Hassle free! A pleasure to do business with Pedro, my service advisor. Definitely recommend Audi Burlington! A pleasure to do business with Pedro, my service advisor. Definitely recommend Audi Burlington! More
by s.sheehan1757
Employees Worked With
January 07, 2025
My 2023 Q8 was in for a factory recall. I was loaned a new Q8. A previous recall with my 2019 Q8 with another dealer got me MUCH smaller Q5. Not very comfortable for super-seniors. This is I was loaned a new Q8. A previous recall with my 2019 Q8 with another dealer got me MUCH smaller Q5. Not very comfortable for super-seniors. This is a first class business from top to bottom. More
by kwalczak47
January 06, 2025
Average- very expensive oil change. You only get a discount if you ask. Why not give to all since the special is listed on website? You only get a discount if you ask. Why not give to all since the special is listed on website? More
by DeanBBonner
Employees Worked With
January 04, 2025
Best customer service! Service department staff great specially Tony Ferreira very nice excellent experience he explained to me about everything concerning my car was havin Service department staff great specially Tony Ferreira very nice excellent experience he explained to me about everything concerning my car was having issues Tony gave me loaner car Q5 I loved driving it in couple years I will upgrade my Q3 to Q5 all because of Tony it was like test driving it I loved it .. Tony and the rest of the staff took care of my car like their own when I picked it up my car was shining clean. I will recommend Tony to my friends and my son who bought Porche from same dealer . Thank you to Tony and all the staff members.. Lena Terzian, 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ all the way !! More
by Lena
Employees Worked With
January 04, 2025
Great service team. Excellent communication. Thorough reporting on condition of my car. Strong recommendation for servicing your Audi. Excellent communication. Thorough reporting on condition of my car. Strong recommendation for servicing your Audi. More
by Chris B
Employees Worked With
January 03, 2025
I brought my car in for an oil change and, Jim at the service center was always a pleasant to work with. service center was always a pleasant to work with. More
by Sine
Employees Worked With
January 03, 2025
The service was great; I always appreciate being able to have a loaner since I have no other way to get home. Every time I have Derrick as my service advisor he is always very helpful, answers my questions have a loaner since I have no other way to get home. Every time I have Derrick as my service advisor he is always very helpful, answers my questions about the service and explains things to me. Thank you. More
by sherdenacofield
Employees Worked With
January 02, 2025
A true pleasure to work with Victoria,she is very thorough,informative and professional.wonderful experience. thorough,informative and professional.wonderful experience. More
by cebergeron5
January 02, 2025
Excellent group! Nate was fantastic. Made the whole experience pleasant and straightforward. Will do business with Audi Burlington again no doubt. Nate was fantastic. Made the whole experience pleasant and straightforward. Will do business with Audi Burlington again no doubt. More
by BZ Wilmington
January 01, 2025
The people were very nice and helpful! Got me in and out quickly and kept me up to date Got me in and out quickly and kept me up to date More
by shaffer915
Employees Worked With
