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Audi Burlington

Burlington, MA

4.8
3,153 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,153 reviews

November 26, 2024

Great overall experience with no pressure. Scott is knowledgeable and was extremely helpful from the first test drive all the way to getting an inspection sticker for the new Audi! More

by WorldTraveler88A
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Gaskell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Audi Burlington responded

We're delighted to hear that Scott provided a pressure-free and helpful experience at Audi Burlington. Enjoy your new Audi, and thank you for sharing your feedback!

November 25, 2024

It was such a pleasure working with Ruzhena and George in the purchase of my new Audi Convertible. They were so professional and made it all so easy. I would highly recommend Ruzhena. Her communication More

by Joanne L
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruzhena Vishnevski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Audi Burlington responded

Joanne, we're delighted to hear that Ruzhena and George made your Audi Burlington experience a breeze! Thank you for recommending them, and enjoy every moment in your new Audi Convertible.

November 24, 2024

They are always willing to go above and beyond, very polite and timely with their service. More

by Car girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Audi Burlington responded

This is great to hear. Thank you! - Audi Burlington

November 23, 2024

Jim is professional, nice ,helpful, great person . he is always try make the customer happy and satisfied. Also special thanks to Burlington Audi for the great services! More

by Abdou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Audi Burlington responded

Abdou, we're delighted to hear that Jim and the Audi Burlington team provided you with such excellent service. Thank you for sharing your experience!

November 22, 2024

Victoria made the entire process super easy for me. She was very knowledgeable and patient with me. She was available for any questions I had and even after my purchase and I was home with my car, Vict More

by e2770554
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Audi Burlington responded

We're delighted to hear that Victoria made your experience at Audi Burlington smooth and enjoyable. Thank you for sharing this feedback, and we're here if you have any more questions!

November 21, 2024

Bought an SQ7 recently and the buying experience with Pedro was great. Came from out of state and he was easy to work with. Even drove my car up for me the day after purchase. Overall made it a smooth ex More

by nino.esile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Audi Burlington responded

Hi Nino, I'm glad Pedro made your experience smooth and enjoyable. We appreciate your patience as our service team works on resolving any remaining concerns. If there's anything else you need in the meantime, please feel free to reach out. We look forward to your updated review. Kaitlin Carriere - Business Development Manager - kcarriere@herbchambers.com

November 21, 2024

Professional technical advisor, oil service completed on time, wait area is clean, coffee and snacks are available. More

by Gnewsreader1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Nov 21, 2024 -

Audi Burlington responded

We're delighted to hear that your experience at Audi Burlington was positive, with timely service and a comfortable waiting area. Thank you for sharing your feedback!

November 20, 2024

They only had 1 business manager on to assist assist with financial loan process. First day on a Saturday after an hour they said they would try again on Monday having challenges with the bank Monday I sent More

by marksapienza1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amrin
Nov 21, 2024 -

Audi Burlington responded

Hi Mark, I understand and apologize for any inconvenience you experienced during the loan process and any frustration it may have caused. It is reassuring to know that Jay was able to provide assistance during this period and that some compensation has been offered as a gesture of goodwill for your patience. If there are any additional concerns or matters you would like to address or discuss, please do not hesitate to contact us at your earliest convenience. Kaitlin Carriere - Business Development Manager - kcarriere@herbchambers.com

November 16, 2024

Best service department going always going the extra mile service advisor knowing and helpful tech team experts More

by bellbr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service guy that coordinated delivery of serviced vehicle
Nov 18, 2024 -

Audi Burlington responded

We're delighted to hear that our service department at Audi Burlington exceeds your expectations! Our team takes pride in going the extra mile and providing expert assistance. Thank you for sharing your experience with us!

November 16, 2024

Excellent service, as I've come to expect. On time and everything was explained to me. More

by Kristina C
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Audi Burlington responded

Kristina, thank you for trusting the Audi Burlington team with your service needs! We appreciate your kind comments and look forward to seeing you again next time!

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