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Audi Burlington
Burlington, MA
3,177 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,177 reviews
December 27, 2023
Excellent service as usual from the Audi Burlington team. I like trying the different cars with their loaner program too. I like trying the different cars with their loaner program too. More
by David
Employees Worked With
December 26, 2023
Anthony made my visit a quick and easy experience. He was extremely polite and courteous with a well developed knowledge of the services offered. He was extremely polite and courteous with a well developed knowledge of the services offered. More
by Tom
Employees Worked With
December 26, 2023
I’ve been going to Herb Chambers since 2017 and my experience has been good. The service desk is communicative and pretty easy to work with. The loaner program is the same. Thumbs up experience has been good. The service desk is communicative and pretty easy to work with. The loaner program is the same. Thumbs up More
by Scott
Employees Worked With
December 25, 2023
Anthony was great to work with . Excellent service. Was easy and pleasant to deal with. Highly recommend. Excellent service. Was easy and pleasant to deal with. Highly recommend. More
by Wtmjr57
Employees Worked With
December 23, 2023
Appointment for an oil change $205, car has been asking for oil constantly they removed the bottom cover to see for any oil leaks and was charged an additional $209 without consulting with me fist Found for oil constantly they removed the bottom cover to see for any oil leaks and was charged an additional $209 without consulting with me fist Found nothing wrong with the car but was charged $413 dollars most expensive oil check ever, not happy at all More
by Freddy
Employees Worked With
December 23, 2023
Peter was conscientious and knowledgeable through the process. After the process I asked Peter to email me my registration information and the next day it was in my mailbox. He has followed up to make process. After the process I asked Peter to email me my registration information and the next day it was in my mailbox. He has followed up to make sure everything is going well. Great service. Thank you Peter More
by ktet07
Employees Worked With
December 23, 2023
Peter was great. He was so helpful in making sure our car was ready in a timely matter and addressing any issues that came up. A pleasure doing business with him and He was so helpful in making sure our car was ready in a timely matter and addressing any issues that came up. A pleasure doing business with him and Audi Burlington More
by Jen G
Employees Worked With
December 22, 2023
I pulled into the Service Drive and was greeted warmly by Anthony. His professionalism and kindness truly stood out. Anthony went above and beyond to assist me, making my visit smooth and enjoyable. I highly Anthony. His professionalism and kindness truly stood out. Anthony went above and beyond to assist me, making my visit smooth and enjoyable. I highly recommend his excellent service! More
by Gabe Silva
Employees Worked With
December 22, 2023
Very easy process to set an appointment for an oil change. Excellent service by Jim Parolisi checking the car in, and as promised the work was completed in about an hour. Video made by technician was change. Excellent service by Jim Parolisi checking the car in, and as promised the work was completed in about an hour. Video made by technician was very helpful seeing what he checked and what might need future service. More
by fjg111
Employees Worked With
December 21, 2023
They sent detailed emails regarding the work they had to do. I wish they would also call when the car is ready. I don’t always check my email. do. I wish they would also call when the car is ready. I don’t always check my email. More
by rswain3
Employees Worked With
