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Audi Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.8
3,177 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,177 reviews

January 06, 2024

Great service experience from Audi Burlington today. Everything was done on time with no unexpected charges, and the car was washed and cleaned when I picked it up. More

by bosgeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Audi Burlington responded

We're glad to know you had a great service experience with our team at Audi Burlington. We always aim for timeliness and transparency. Enjoy your freshly cleaned car!

January 05, 2024

Great team. each member of team added very good info.The dealership is superb.Warren Wendt was impressive in his vast knowledge of Audis More

by fishrski_eva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fine wendt
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Jan 08, 2024 -

Audi Burlington responded

We're delighted to know that you had a positive experience with our team at Audi Burlington, especially Warren! We pride ourselves on providing informative and helpful service. Thanks for the review!

January 05, 2024

Derek was informative and helpful. He was accurate on my wait time and explained the process More

by pga6465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Audi Burlington responded

We really appreciate you taking the time to leave Audi Burlington this awesome review, thank you!

January 05, 2024

Efficient and courteous. On time. Comprehensive approach. Somewhat on the expensive side. My advisor Max was excellent. More

by Rlopez430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
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Jan 05, 2024 -

Audi Burlington responded

We appreciate your feedback! It's great to know that Max and our team at Audi Burlington were able to provide you with efficient, courteous service. We strive for comprehensive care even if it might be a bit pricier - quality is key. Thanks again!

January 05, 2024

We bought a new Q3 car and traded in of old A3. Excellent customer service. Sales and finance was efficient, curtious and helpful. More

by Gchenard@
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gaskell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Matthew Correia
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Jan 05, 2024 -

Gchenard@ responded

Excellent sales and financial experience

Jan 05, 2024 -

Audi Burlington responded

We really appreciate you taking the time to leave Audi Burlington this awesome review, thank you!

January 05, 2024

Burlington Audi is the most professional, service oriented dealership I have ever even with. They are fair, honest and expert. I refer all my friends here. More

by Mariab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Audi Burlington responded

Mariab, we're so glad to know you've had such a positive experience with us at Audi Burlington. We appreciate your referrals and look forward to continuing our service for you and your friends!

January 05, 2024

Presented service rep with Audi $40 coupon for oil change and experienced pushback from rep More

by Jvs08314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Parolisi
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Audi Burlington responded

Hello, we do not have a record of your visit or a special running for the amount you stated for an oil and filter change. We list all of our specials we are currently running right on the website - if you reach out we can provide more detail on why your coupon was not accepted. Matthew Brickey - Service Manager - mbrickey@herbchambers.com

January 04, 2024

erek was a pure professional. He kept me updated through out the entire repair process. I had an issue where something had eaten the wires in my car and had to wait for insuranc More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Audi Burlington responded

We're glad to know that Derek at Audi Burlington was able to assist you efficiently during your repair process. We appreciate your feedback, and we'll be here if there's anything else we can help with in the future! Safe travels!

January 04, 2024

Bought a used audi Q5 2023. The salesman’s name was Keith Brandano. He was very helpful and knowedgeable. I think I got a great car at a good price. I am pleased with my experie More

by dancox284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Brandano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Audi Burlington responded

We're delighted to know that you had a positive purchase experience with our team at Audi Burlington. Your feedback about Keith's helpfulness is much appreciated! Enjoy the ride in your new 2023 Audi Q5!

January 03, 2024

Friendly , professional, explains issues really well and do needful on time , excellent follow up via email or text More

by Sudhakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Audi Burlington responded

Hi Sudhakar! It's great to know you had such a positive experience with our team at Audi Burlington. We pride ourselves on timely and clear communication. Thanks for your feedback!

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