Audi Burlington

I've had my A4 serviced at Audi-Burlington thru 98K I've had my A4 serviced at Audi-Burlington thru 98K miles. The service team is exceptional. Their service advisors are always professional, responsi I've had my A4 serviced at Audi-Burlington thru 98K miles. The service team is exceptional. Their service advisors are always professional, responsive and friendly. Additionally, they are propmt in their follow-up, as well as in their expectation setting about what a service will likely cost. I never dread bringing my car for service, and many times they are able to provide me with a loaner, when needed. More

Great dealership for both service and sales. We negotiated with five different dealerships and they gave us an excellent price and were the most honest and transparent to deal with. No surprises, negotiated with five different dealerships and they gave us an excellent price and were the most honest and transparent to deal with. No surprises, either. They gave us a fair price on our trade in. Sales guys were professional and likable and played no games. This was the first Audi we bought from this dealership, and I'd happily go back for the next one. More

Burlington Audi is a very good car dealership and provides great service. They are very professional and friendly when I arrive. It easy to make appointments and they loaners they provide are in grea provides great service. They are very professional and friendly when I arrive. It easy to make appointments and they loaners they provide are in great condition. They have a wonderful new showroom and great waiting area. More

Each employee I have dealt with when bringing my Audi A4s First a 2003 A4 then a 2010 A4) have gne out of their way to help and make sure I was satisfied with the work or maintenance performed. On a couple First a 2003 A4 then a 2010 A4) have gne out of their way to help and make sure I was satisfied with the work or maintenance performed. On a couple of occasions, I had called in with some issues and was told they would take a look right away if I could bring the car in right away. The employees are courteous and very professional. I wouldn't bring my Audi anywhere else. More

My car has been serviced at Herb Chambers Audi for the past 2 years. Over the past year customer service has exponentially deteriorated. I used to rant and rave to all my peers about the high level of past 2 years. Over the past year customer service has exponentially deteriorated. I used to rant and rave to all my peers about the high level of Customer Service I got from Herb Chambers Audi. Now I tell everyone to steer clear of this place. It seems like all the great customer service representatives who I used to deal with quit and the ones they have now recieved a D in Customer Service 101. Customer Service has never been the same since they moved to the new location. They rarely return phone calls or emails, I constantly need to call for status updates, and just overall poor demeanor. THEY WASTE YOUR TIME!!! Worst of all is they do not take responsibility for mistakes they make. Long story short if I am going to pay a premium cost to have my vehicle serviced I expect nothing less than premium customer service which I do not get at HERB CHAMBERS AUDI BURLINGTON STAY FAR AWAY FROM THIS SERVICE DEPTARTMENT More

My family just bought two cars from Herb Chambers Audi and we couldn't be happier. I got every dollar I deserved for my trade and was able to secure a great financing package. They also gave me a great and we couldn't be happier. I got every dollar I deserved for my trade and was able to secure a great financing package. They also gave me a great deal on Simoniz Clear Coat protection and VentureShield. Two thumbs way up!!! More

Rick was an awesome salesman. He kept me informed while I was waiting for my car to get in and also answered any questions I had as soon as he could. I would highly recommend anyone buying a new car to choos was waiting for my car to get in and also answered any questions I had as soon as he could. I would highly recommend anyone buying a new car to choose Audi of Burlington and to ask for him. More

went in looking for a pre-certified a6 for my wife and ended up buying her a new 2011 A6 because I was so impressed not only with the vehicle but the entire Burlington audi staff. Their facility is outsta ended up buying her a new 2011 A6 because I was so impressed not only with the vehicle but the entire Burlington audi staff. Their facility is outstanding! Their customer service is outstanding! Mr. Levy walked us through all our options, no pressure , just practical information and honest answers to all of our questions. It was refreshing after having dealt with other dealerships, etc for so many years. Since then I have bought two other pre-certified vehicles from Burlington Audi and Jay Levy. We have become an Audi family and are loving every minute of it!!!! Thank you Burlington Audi More

My wife and I decided on the 2011 Q5 as a second family car. I dealt with Rick Legier at Audi Burlington. I was given a class act service by Rick from the first meeting/test drive through the time I was r car. I dealt with Rick Legier at Audi Burlington. I was given a class act service by Rick from the first meeting/test drive through the time I was ready to buy. Communication was good and he was patient with our decision making process. Of course when ready to buy, they were out of Q5s on the lot, but Rick quickly found a selection of 3-4 Q5 vehicles which had all the features I was looking for "on the dock" which could be in Burlington within 1-2 weeks time. This allowed me to make a quick decision and after some back and forth on pricing agreed on great price (Rick and Audi Burlington were very competitive on pricing relative to local Audi competition). Took delivery of the car 5 days later! We had bought 2 Herb Chambers cars previously (Mercedes in Somerville), but hadn't dealt with Audi Burlington before. Now we have our third Chambers vehicle and could not be happier. Rick and Audi of Burlington were great to deal with and would recommend them to friends and family as they took care of what I needed and turnaround was fast. More

I was in a bind, I had no car and I needed to get to work the next day. This group worked as a team (lead by Rick) to get my Audi in my hands and registered so I could go to work the next day. They did thi the next day. This group worked as a team (lead by Rick) to get my Audi in my hands and registered so I could go to work the next day. They did this at 3PM and the RMV closes at 5PM, AMAZING! Great customer service, great work ethic, and will to get the job done and have a customer drive home happy! More