
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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When I first purchased the car, I had trouble with the voice commands for both the hands-free phone and the navigation. I also had trouble getting all my contacts into the car, as memory space was taken u voice commands for both the hands-free phone and the navigation. I also had trouble getting all my contacts into the car, as memory space was taken up by the previous owner/driver’s contacts and the contacts were not removed when the car was sold to me. However, despite the problems that I had with the car at the beginning, the service people at Audi have been very helpful in answering my questions and solving these technological problems. They have worked hard to make sure that I am fully satisfied with the service I receive. More
Herb Chambers' dealerships are far and away the most helpful, courteous and knowledgable of any I have ever dealt with. Burlington Audi is clean, easy to get to and conveniently located. Loaner cars, helpful, courteous and knowledgable of any I have ever dealt with. Burlington Audi is clean, easy to get to and conveniently located. Loaner cars, easy appointments, flexible hours, friendly staff and knowledgable service department are just some of the many reasons to make Herb Chambers THE place to buy your car! I know I sound like I work there, but I don't. They are truly that good. More
Excellent interaction experience with this dealership. Rick was my salesman. He was very competent and knowledgeable about the CPO car ( 2006 Audi A8L) I eventually wound up purchasing. He spent a lot of Rick was my salesman. He was very competent and knowledgeable about the CPO car ( 2006 Audi A8L) I eventually wound up purchasing. He spent a lot of time making certain the car was prepped and detailed for delivery. His post service follow-up was also excellent. I also dealt with Jason Greziek who was instrumental in fixing some items with the car and offering me some valuable discounts on some protective add-ons. Shortly after taking possession of the car, it unfortunately needed a few more repairs. Matt Sullivan in their Client Care Department, did an extraordinary job of helping me and coordinating the service needed and loaner car arrangements to meet my work schedule. Overall, I am very impressed with the Audi Burlington Team. They really make things right. I highly recommend this dealership. More
I have recently moved to the area and I drive a 2009 Audi A4 and I was looking for a new dealer to service my Audi. I did a little bit of research and came across this website and saw that many people have r A4 and I was looking for a new dealer to service my Audi. I did a little bit of research and came across this website and saw that many people have recommended this dealership in regards to both sales and service. I gave them a call because I needed a 25k service and to my surprise they were able to take me in same day and provide me with a loaner so that I could go about my day. All work was explained thoroughly and they even washed and vacuumed my car at no charge. They were all very friendly and very accommodating. Needless to say I have found my new dealership! Thank you to everyone at Audi Burlington! More
I am from NH and I drive a 2007 Audi a4, I was in the Boston area for a consult with my doctor at Brigham and Womens Hospital when my left rear tire went flat; four hours from my home. I had my car towed Boston area for a consult with my doctor at Brigham and Womens Hospital when my left rear tire went flat; four hours from my home. I had my car towed to the Herb Chambers Audi in Burlington and was More than happy with my visit. The two gentlemen that i dealt with, Matt and Chris, were friendly, comforting, and reasurring that i would be back on the road ASAP, which i was shortly after i arrived. I would give this dealership and their staff five stars, If i lived closer, this would be the dealership of my choice. Matt, Chris, and the rest of the staff made a very stressful situation far from home easy and quick. More
I went to Audi Burlington to get a check engine light fixed and I was a little worried because I just moved to the area and was not too sure where to get it serviced. Burlington was close to me and the p fixed and I was a little worried because I just moved to the area and was not too sure where to get it serviced. Burlington was close to me and the people I spoke with there, Matt Sullivan and Danielle Flanagan, helped alleviate my stress by taking my car on the same day I called, explained everything they were going to do with my A3 and had it fixed promptly. My A3 has been fine since then but if anything ever goes wrong with it I know where to take it from now on. More
Every visit I see Jim for service.. It's fast , smooth, efficient, friendly, informative & honest. This also goes throughout the whole operation of employees at Herb Chamber's Audi from sales to customer r efficient, friendly, informative & honest. This also goes throughout the whole operation of employees at Herb Chamber's Audi from sales to customer relations. At Herb Chamber's Audi they become your friends everytime you walk through their dealership, Your Not a Target. very stress relieving........... More
I purchased an Audi last year and since then it has been in for service viists! Matt Sullivan has always been polite, efficient and very helpful before, during and after our appointments. He has gone above in for service viists! Matt Sullivan has always been polite, efficient and very helpful before, during and after our appointments. He has gone above and beyond to make sure we are satisfied customers! As a result, my husband and I decided to purchase our new cars this year from a Herb Chambers dealership instead of a competitor that we previously dealt with. Thank you Matt Sullivan and thank you herb Chambers! More
I got a flat while driving on the highway. Audi roadside assistance helped with the spare and I called my dealer who had a new tire for me within 24 hours. I just dropped in and they immediatly replaced th assistance helped with the spare and I called my dealer who had a new tire for me within 24 hours. I just dropped in and they immediatly replaced the tire and washed my car. I was very happy with how easy it was to make this repair. They are a great dealership. More
Back in 2009, I bought an Audi from this dealership. The employees were really friendly, knowledgable and helpful. This is why I returned here to get my car serviced this week. I called ahead and spoke with employees were really friendly, knowledgable and helpful. This is why I returned here to get my car serviced this week. I called ahead and spoke with a handsome young fella named Matthew Sullivan. He was awesome and should be promoted. Thank you for the great experience and memories. More