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Audi Burlington

Burlington, MA

4.9
3,357 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,357 reviews

February 23, 2013

I just purchased a Audi A7. Tom was extremely knowledge and not pushy, He was ably to answer all my questions, This was my first time working with Tom but my 3 purchase at the dealership. I can't say en More

by Roxanne850
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Viner
February 23, 2013

Caitline Meuse packs a lot of product knowledge in a small package. Her demeanor during the sales process was always friendly without being too familiar. The entire negotiating process lasted no longer More

by paulHeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Meuse
Mar 14, 2013 -

Audi Burlington responded

Paul, Congratulations on your 2013 Audi TTS! I sincerely appreciate you taking the time to share your experience at Herb Chambers Audi Burlington. Everyone thoroughly enjoys having you here and your friendliness puts a smile on so many faces! I will be sure to share your kind words with Caitlin. Next time you’re in please swing by my office! Thank you for your patronage and being a truly valued guest! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 23, 2013

This is a great dealership and the service is always outstanding. I haven't had a bad experience. I am always provided a vehicle and my car is ready as promised. More

by Roxanne850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim parolisi
Feb 25, 2013 -

Audi Burlington responded

Roxanne, I appreciate you taking the time to share your experience at Herb Chambers Audi Burlington. I’m so happy to hear that we were able to provide you with such pleasant experiences. I want each guest to feel as satisfied with their experience as you do. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 21, 2013

As a follow up on my last visit for my wife's car for a new set of tires: the car runs beautifully, and I would like to say that I actually feel a difference in the way the car rides with these new tire More

by GAMorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
Feb 21, 2013 -

Audi Burlington responded

GA! I sincerely appreciate you taking the thing to share your experience at Herb Chambers Audi Burlington. I’m thrilled to hear how happy you are and that the new set of tires were able to help with the noise. Should you ever have any questions or concerns please feel free to reach out to me directly. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 20, 2013

I was searching for a relatively rare car - a CPO'd 2013 Audi allroad. The staff at Audi Burlington did their best to help me. Although they did not have one in stock, they did not pressure me to pur More

by allroader
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonatas Miranda
Feb 21, 2013 -

Audi Burlington responded

I sincerely appreciate you taking the thing to share your experience at Herb Chambers Audi Burlington. We aim to provide each guest with the best customer experience whether you purchase a vehicle with us or have your vehicle serviced by our quality care technicians. I’m happy to hear you were able to find a vehicle that met all of your needs. Should you ever have any questions or automotive needs please feel free to reach out to me directly. Thank you again and we look forward to the opportunity to serve your automotive needs in the future. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 19, 2013

The best service experience I have ever had. Jim Paralisi is excellent to work with. Very knowledgeable, experienced and courteous. My car came back so clean I thought it was brand new. More

by omni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Paralisi
Feb 21, 2013 -

Audi Burlington responded

I sincerely appreciate you taking the time to post your encouraging words. Our service department aims to provide each guest with the best customer service and quality vehicle care and Jim is truly a testament to that mission. I will be sure to share your kind words with him. We look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 19, 2013

I keep going back to Herb Chambers Audi Burlington because they make the entire service process simple and worry free. The service team is always friendly and accommodating even on short notice, which More

by SB2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 19, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience at Herb Chambers Audi Burlington. I’m so pleased to hear that your time with our service department has been a pleasurable one. I want each guest to feel exactly as you do! Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 12, 2013

Great experience w/transmission problem covered under pre-owned warranty. I brought the car in, they looked at it and called me a few hours later to tell me it needed a new transmission. I had picked u More

by echocharlieriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hurd
Feb 12, 2013 -

Audi Burlington responded

Charlie, Thank you for taking the time to share your experience at Herb Chambers Audi Burlington. I’m delighted to hear you had such a pleasant experience with our service department. We strive to provide each guest with the best and quickest service possible. I’m thrilled that we were able to get your vehicle serviced earlier than you thought! Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 12, 2013

I had been driving Nissan and Infiniti throughout the years and had been looking at Audi for quite a while. I ended up settling on a new A6 Premium Plus. My salesman was Josh Morrison who did an excellen More

by macelroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison
Feb 12, 2013 -

Audi Burlington responded

Congratulations on your new Audi A6 Premium Plus! I’m thrilled to hear that we were able to provide you with this amazing vehicle that fit all of your needs. I’m honored to hear you speak so highly of our team here at Herb Chambers Audi Burlington. Whether it’s our sales or our service department, we aim to provide each guest with the best customer service and I’m so happy you’ve recognized Josh and Jeff’s hard work. I will be sure to share your kind words with them. Thank you for your patronage and we look forward to serving your automotive needs for many years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 11, 2013

I had a very positive experience purchasing a Certified Pre-Owned car from Tom Viner. He was knowledgeable and passionate about cars, which made the experience pleasant. I had visited with Tom to inquire More

by brcohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Viner
Feb 11, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience at Herb Chambers Audi Burlington. I'm thrilled that we were able to provide you with a vehicle that meets all of your needs! We strive to provide the best customer service and Tom is truly a testament to that. I will be sure to share your kind words with him. Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

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