
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Jeff is always very friendly, helpful and informative. He keeps me updated on the status of my car and the costs that the services entail. If the work requires more than a few hours, he always gives me a loa keeps me updated on the status of my car and the costs that the services entail. If the work requires more than a few hours, he always gives me a loaner car at no cost. I highly recommend Jeff B. for quick and efficient service. More
Jonathan went above and beyond to help me find the right 2013 A8L and he also assiten me in getting a new Honda Civic for my daughter in another dealership that Herb Chambers owns. Jonathan is the man! 2013 A8L and he also assiten me in getting a new Honda Civic for my daughter in another dealership that Herb Chambers owns. Jonathan is the man! More
I have bought a ton of cars over the years and this was by far the best experience I have ever had. I always hate when you buy a car and the salesperson knows nothing about it. Jay knew everything about by far the best experience I have ever had. I always hate when you buy a car and the salesperson knows nothing about it. Jay knew everything about the Audi and was very good at explaining it to someone like me who isn't very good with the technology side of the cars. He helped me hook up my bluetooth phone and even knew the phone better than me. I had no intention of buying a car when I walked through the door but Jay and Audi of Burlington made the experience painless and the car was even better than expected. I was also amazed at how clean the shop was when we walked through it. I look forward to buying my next car from Jay and Audi of Burlington when we replace my wife's car sometime later this year. More
Jim and the dealer were efficient, good on communication and the work got done right the first time. Clean service area, friendly staff, quick in and out. and the work got done right the first time. Clean service area, friendly staff, quick in and out. More
I purchased my car at your dealership last August and since that time have been more than impressed at the outstanding customer service I have received to date. Both the sales and service teams are a re since that time have been more than impressed at the outstanding customer service I have received to date. Both the sales and service teams are a reflection of your dedication and commitment to ensuring you have a happy and satisfied customer. Having my car serviced at your dealership is always a hassle free and pleasant experience. I feel like a rock star because simply put the service and professionalism of your staff is above and beyond. Thank you! Lesley Santarpio More
I am a tough customer to please and Herb Chambers Audi continues to impress and exceed my expectations! I purchased an A7 in July of 2011. The sales process was honest and fair. Service experience has b continues to impress and exceed my expectations! I purchased an A7 in July of 2011. The sales process was honest and fair. Service experience has been incredible and significantly better than the two other Boston area Audi dealerships I used for previous vehicles as well as Lexus which has proven to be dramatically worse. It is rare to receive exceptional service and am delighted to write this review in support of this great dealer. More
Buying a car can be a combative process. I found the experience at Audi Burlington fair and professional. What makes me return to a dealership is the quality of service. I had a great experience with experience at Audi Burlington fair and professional. What makes me return to a dealership is the quality of service. I had a great experience with my Saabs for over 10 years at the same dealer. Audi has surpassed that standard. Professional, courteous and knowledgeable I feel the process of scheduling, dropping off and retrieving my car to be the best experience I have had. Further, I like forthright customer service and Jim has consistently met the highest bar. I am communicated with in a concise manner and my satisfaction is always atop of mind. I have told colleagues the story of Jim calling me from his personal cell phone on his ride home to ensure I got the message earlier in the day. I expect that is my service organization and I appreciate receiving it from Jim and Burlington Audi. More
On each of the (very few) occasions I've needed to return to Audi Burlington for routine service, I've been treated with respect and attention. The facility is attractive and clean, and although I'm easily to Audi Burlington for routine service, I've been treated with respect and attention. The facility is attractive and clean, and although I'm easily provided with a free loaner when needed, I am perfectly happy to while away an hour or two in company of genuine car people. Many thanks to Jim Parolisi, Jen Gardner and the staff! More
First let me say I am new using this dealer... George Chambers and Nick Dota are the best! Jim Parolosi and jeff in service are the greatest. I am a very hard rater when it comes to customer service bu Chambers and Nick Dota are the best! Jim Parolosi and jeff in service are the greatest. I am a very hard rater when it comes to customer service but I find this team to be outstanding. Soon I will influence my wife Jen to get a new car and it will be an Audi and purchased from Herb Chambers. Thanks, Ed Hurley-Wales More
Great experience. I enjoyed very much speaking with Jen . She knew what she was talking about and I look forward to our next interaction .... She was friendly and courteous an a pleasure to speak to She knew what she was talking about and I look forward to our next interaction .... She was friendly and courteous an a pleasure to speak to More