
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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When I brought my car in to be serviced I worked with John. He took extra time to explain to me everything that would be done to my car and gave me piece of mind that I was in good hands. My experience w John. He took extra time to explain to me everything that would be done to my car and gave me piece of mind that I was in good hands. My experience was outstanding from the begining to the end with a very thorough follow up and great communication regarding what is going on with the vehicle. It was a pleasure to do business with Audi of Burlington and I look forward to doing business with them again!! More
I was a challenging customer in terms of price and the exact vehicle I was interested in and changed my mind during the purchase process a few times. Josh Morrison was very patient, addressed any concerns exact vehicle I was interested in and changed my mind during the purchase process a few times. Josh Morrison was very patient, addressed any concerns I had and assisted in getting me the car I wanted at the price I needed. He was very attentive, returned calls immediately and was available for me at whatever time I requested for an initial meeting and then delivery. Great experience with both Josh and Audi of Burlington. More
Best dealer experience yet. Josh was an absolute pleasure to deal with - found the exact vehicle I wanted, arranged the test drive, never once felt "sales-ish" in any way, shape or form, yet clearly pleasure to deal with - found the exact vehicle I wanted, arranged the test drive, never once felt "sales-ish" in any way, shape or form, yet clearly knew the brand intimately and was able to answer all my questions. He made me feel 100% confident in my purchase. He went above and beyond in more ways than I can count - put up with me camping out at his desk for the better part of two days, even arranged a valet to help me get my second trade in vehicle to the dealer. Upon delivery, he patiently reviewed the multitude of vehicle features, set up & activated my audi connect, even paired my phone for me. Ultimately, he made himself accessible for any follow up questions I might have, and even called to check in on me the following week. All this with a friendly smile and pleasant, enjoyable demeanor. No exaggeration - it simply doesn't get better than this! More
Upon walking into the showroom I was promptly greeted by my salesman, Josh. I was interested in an Audi A5 and was pitting it against the BMW 3 series (but truly had the new 4 series in mind). This was las my salesman, Josh. I was interested in an Audi A5 and was pitting it against the BMW 3 series (but truly had the new 4 series in mind). This was last November. I decided to wait until the 4 series came out and did not buy a car. Fast forward to May when I decided to once again drop into the showroom. Right at the front door was Josh who greeted me enthusiastically. He remembered me and the details of my earlier visit. No pressure - he was there to answer every and any question. Josh was informative, pressure free and engaging. I knew I had the right guy, BUT did I have the right car? While for the sanity of the salesman I do not recommend repeated visits, it served me well. I bought an A5 without any buyers remorse or fear that i should have purchased another brand car. It was a decision that I came to and yes my dealer came to be a partner in the process which goes against the norm. The actual buying process was simple. No pressure. No slipping a piece of paper back and forth. No, "I'm on your side, let me see what I can get them to do". Audi Burlington did not patronize me and stayed professional throughout the process. The manager, Adman, was a real gem. A go to no BS kind of a guy. They "done good" by me. More
Amazing customer service provided by Dave. He was very accommodating and took care of small issue I had on a previous visit by going above and beyond my expectations. accommodating and took care of small issue I had on a previous visit by going above and beyond my expectations. More
This was my first experience at the Burlington Audi dealership and I was very impressed with the quality of service and the capabilities of the team. They were extremely knowledgable and helpful in ad dealership and I was very impressed with the quality of service and the capabilities of the team. They were extremely knowledgable and helpful in addressing my repair problems, especially Jim Parolisi. I would highly recommend the service team. More
I have been visiting Audi Burlington and taken care of by Jeff Morrison for over 4 years now. Everyone at Audi goes out of their way to make me feel like a member of the Audi Burlington family. From the mome Jeff Morrison for over 4 years now. Everyone at Audi goes out of their way to make me feel like a member of the Audi Burlington family. From the moment you walk in to the moment you leave, the friendliness and service has been top notch. Customer service and getting you the best deal is their number one priority. Every visit is a great experience be it either a service visit, a purchase, or just to say hello. You can never go wrong with Audi Burlington. Working with Josh has been exceptional. He made it a point to make sure we understood what is involved in leasing a new Audi and purchasing a new Audi car. He answered all our questions and he made sure that were completely satisfied. We have been so impressed that we have already leased twice and recently purchased a new Audi. Keep up the good work, Josh. More
Jon Miranda was great. He helped me to understand the car. His sales approach was considerate, no high pressure. He listened for what I wanted and made it happen: they got me just the car I wanted and car. His sales approach was considerate, no high pressure. He listened for what I wanted and made it happen: they got me just the car I wanted and even put up with me changing my mind. Also I got a better deal on the trade in of my mercedes e class than I did from other dealers. Look for Jon if you want a new Audi. He will hook you up without being overbearing. More
It is always a pleasure to come in to have my Audi cars serviced at Audi Burlington. Jen has been great at scheduling my maintenance appointments and to make sure I have a great loaner car when I drop off serviced at Audi Burlington. Jen has been great at scheduling my maintenance appointments and to make sure I have a great loaner car when I drop off my car for service, Jen does go out of her way to make sure we get the best service possible and that we are a satisfied customer. More