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Audi Burlington

Burlington, MA

4.9
3,280 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,280 reviews

January 16, 2013

Jeff is always very friendly, helpful and informative. He keeps me updated on the status of my car and the costs that the services entail. If the work requires more than a few hours, he always gives me a loa More

by AudiTT23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Jan 18, 2013 -

Audi Burlington responded

Thank you for taking the time to write this kind review. I am fortunate to have a fantastic team of folks who strive to provide excellent service to every guest they meet. It is great to know how pleased you are and I’ll make sure to pass your kind words on to Jeff. We look forward to serving your automotive needs again in the future. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 16, 2013

Jonathan went above and beyond to help me find the right 2013 A8L and he also assiten me in getting a new Honda Civic for my daughter in another dealership that Herb Chambers owns. Jonathan is the man! More

by AlejandroSarmiento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Yeshulas
Jan 18, 2013 -

Audi Burlington responded

Alejandro, Congratulations on your 2013 A8L! What a great way for you and your daughter to start the new year. I greatly appreciate you taking the time to write this very kind review. Customer service is our top priority and I'm thrilled to know we were able to provide you with a great experience. I will pass your kind sentiments on to Jonathan. Thank you for your business and we look forward to serving all of your automotive needs in the future. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Porsche Burlington

January 16, 2013

I have bought a ton of cars over the years and this was by far the best experience I have ever had. I always hate when you buy a car and the salesperson knows nothing about it. Jay knew everything about More

by Carguy47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 18, 2013 -

Audi Burlington responded

Thank you so much for taking the time to review Herb Chambers Audi Burlington! I am so pleased your experience exceeded your expectations. Our team loves working hard to see direct customer satisfaction such as yours. It is great to know how pleased you are and I’ll make sure to pass your kind words on to Jay. We look forward to serving your automotive needs again in the future. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 10, 2013

Jim and the dealer were efficient, good on communication and the work got done right the first time. Clean service area, friendly staff, quick in and out. More

by kkeeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
Jan 11, 2013 -

Audi Burlington responded

It is great to hear you had such a pleasurable experience with Jim and the team here at Herb Chambers Audi Burlington! We strive to provide the best customer service and we sincerely appreciate customer feedback. Thank you for taking the time to write this review and we look forward to serving your automotive needs in the future. Happy New Year! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi of Burlington

January 10, 2013

I purchased my car at your dealership last August and since that time have been more than impressed at the outstanding customer service I have received to date. Both the sales and service teams are a re More

by l_santarpio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi; Jonathan Yeshulas
January 07, 2013

I am a tough customer to please and Herb Chambers Audi continues to impress and exceed my expectations! I purchased an A7 in July of 2011. The sales process was honest and fair. Service experience has b More

by Steve Koenigsberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi/Pete Skarzenski
December 20, 2012

Buying a car can be a combative process. I found the experience at Audi Burlington fair and professional. What makes me return to a dealership is the quality of service. I had a great experience with More

by ennio.carboni
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim in Service
December 13, 2012

On each of the (very few) occasions I've needed to return to Audi Burlington for routine service, I've been treated with respect and attention. The facility is attractive and clean, and although I'm easily More

by vitesseur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
December 13, 2012

First let me say I am new using this dealer... George Chambers and Nick Dota are the best! Jim Parolosi and jeff in service are the greatest. I am a very hard rater when it comes to customer service bu More

by Ed Hurley-Wales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim parolisi and Nick dota
December 13, 2012

Great experience. I enjoyed very much speaking with Jen . She knew what she was talking about and I look forward to our next interaction .... She was friendly and courteous an a pleasure to speak to More

by Gcassetty
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jen Gardner
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