Audi Burlington

All of the following are adjectives that describe Rick Leiger (sales consultant) from the moment I walked into the door to try- and ultimately buy- my 2004 Honda Accord: -Friendly -Patient -Hard-workin Leiger (sales consultant) from the moment I walked into the door to try- and ultimately buy- my 2004 Honda Accord: -Friendly -Patient -Hard-working -Helpful -Top-notch ...and the list will go on! I never expected to walk in on a Monday afternoon and drive away by 7:30pm the same day with a new vehicle. Thanks to Rick, the fellow who appraised my vehicle, and the financing guru at Burlington Audi, I could not be more of a happy, excited consumer. The best part is that I'm 110% pleased with how everything went! I never felt rushed- and always felt reassured. Thanks Rick (and team) because now I drive in style and my girlfriend is no longer embarrased to be in the passenger seat. Best, Dave More

I went to 3 different dealers trying to find the right Audi that was decent mileage and affordable to my wife and I, not an easy task when you have 2 daughters in college. Tom was great and really patient Audi that was decent mileage and affordable to my wife and I, not an easy task when you have 2 daughters in college. Tom was great and really patient while we tried a couple of models and did our comparison shopping. We test drove at the other dealerships as well and Tom knew a lot more about the car than anybody else we talked to. Tom called us the next day and the day after that, checking in and making sure we were all set. We headed back ready to finally trade in our Honda, and Pre-Owned Manager Anthony got involved to check out our old car and make sure Tom was treating us well. The two of them were really funny. We shot the breeze with a couple of the other sales guys and the girl who does the Internet stuff, and everybody just seemed to be having fun and ready to help. I hoped to get a few more bucks for my trade but I know I got a great deal on the car and it even included the maintenance so I know we'll be happy for a long time! Joseph helped me get a better rate than I hoped and set me up with a deal on the Lojack. More

Jasson McNallie is a great sales consultant. He is funny, patient, and above all honest. In general, I don't trust car salesmen, as they typically are just trying to make a sale. However, Jasson cha funny, patient, and above all honest. In general, I don't trust car salesmen, as they typically are just trying to make a sale. However, Jasson changed my perception. He definitely made the whole process very comfortable and a pleasurable. I will definitely be a return customer. More

I was referred to Rick Legier at Audi Burlington by a friend who has had a great experience with this dealership. I wanted to downsize from my BMW SUV to something more economical, like the Avant wagon. friend who has had a great experience with this dealership. I wanted to downsize from my BMW SUV to something more economical, like the Avant wagon. After driving an Audi, I was definitely ready to switch from BMW! I purchased a beautiful pre-certified Avant wagon at a great price. After driving the wagon for several weeks, I realized that I may have made a mistake. I have driven an SUV for many years and didn't appreciate the fact that I really like the size and feel of driving a bigger car. Although the wagon was a fabulous looking car and fantastic to drive, I wasn't content with my purchase. I called Rick and told him my concerns. Herb Chambers has an amazing 30 day/1500 mi. return program. Rick immediately said we want you to love the car you are driving! He and his Manager, Adnan Sehovic, went to great lengths in helping me find the Q5 SUV that I am now driving. They were incredibly understanding of the situation and facilitated the transaction flawlessly. I am so happy with my new Q5 and am dually impressed with the service and attention that I received from Rick and Adnan. First, I highly recommend Audi, and second, I would strongly encourage buying a vehicle at Herb Chambers given the dealerships customer service ie.. the return program, and quality Sales people. Thank you Audi Burlington! More

I had been searching for months to find the perfect RS4 cab, and when I found one at one of Audi Burlington's sister dealerships, the staff at Audi, specifically Jasson McNallie worked tirelessly to make s cab, and when I found one at one of Audi Burlington's sister dealerships, the staff at Audi, specifically Jasson McNallie worked tirelessly to make sure I was able to purchase the car I wanted. The entire sales process was smooth and quick, and I would (and have) definitely recommend the dealership to anyone looking to buy an Audi. I've only had to bring my car in once for service, and they had a loaner ready for me to go when I dropped my car off. Nobody ever wants to bring their car to the shop, but when I do I like to know that the dealership works hard to make the experience as smooth as possible. More

I have visited a few Audi dealers regarding a new car purchase, but this was the only one that played games and tried to use high pressure tactics. That was a mistake because they lost the sale to Audi purchase, but this was the only one that played games and tried to use high pressure tactics. That was a mistake because they lost the sale to Audi of Brookline, who were far more straightforward to deal with. More

I recently bought an 08 Audi TT, used, still under the new car warranty and with the extended certified Audi warranty for when that runs out. I was looking for a dealer that was more service oriented than new car warranty and with the extended certified Audi warranty for when that runs out. I was looking for a dealer that was more service oriented than ones I previously had experience with (this is my third Audi, and my second TT). I was very lucky to try Audi Burlington. Not only did everyone involved give me extremely polite and knowledgable service, there was excellent communication at every step of the repair process, and the dealership is an absolutely beautiful place that I will be happy to return to for both my Audi as well as any Porsche (I've owned 2) needs. They gave me a well-equipped Q5 loaner, which was quite good advertising since that car was far better than the past Toyota SUVs I've owned. They fairly applied the new car warranty, replacing some quite expensive components, and beyond that they performed an outstanding service revision on the transmission, making my car better than it was when it was new. They also replaced some expendable parts and charged a very fair price for this. They made sure the car was cosmetically perfect, washing and more, so when all was said and done my car looks new and works perfectly. I am recommending this dealer to my friends around Boston who own Audis. More

My check engine light came on just when my Manufacturers Warranty was expiring. I worked with Danielle at Audi of Burlington who went above and beyond to get me an appointment, scheduled a Rental Car delive Warranty was expiring. I worked with Danielle at Audi of Burlington who went above and beyond to get me an appointment, scheduled a Rental Car delivery for me at the dealership (which if I may add was free) as I needed a car to get back to work. I was in and out of the dealership within no time. The next day i anxiously waited for that phone call to see what the damage would be. The call came in around 2pm with nothing but great news. My car had been fixed and ready for pick up at NO cost. I still couldn't believe it, drove to the dealership, dropped off the rental at the dealer and drive off the lot in less than 15 minutes. The best car service experience I have ever had my whole life. Thanks to all of you at Audi in Burlington for exhibiting such excellent Customer Service . Keep up the great work. More

I've been to Audi Burlington twice so far and have nothing but great things to say about the entire service team. They've fixed every problem I've had with extreme friendliness and efficiency, explai nothing but great things to say about the entire service team. They've fixed every problem I've had with extreme friendliness and efficiency, explaining exactly what was wrong and how things could be improved. Highly recommended! More

Rick has been a true pleasure to work with from our first meeting through to the delivery of our new car (planned for this afternoon). Having had a number of bad to horrible Audi experiences both in Boston a meeting through to the delivery of our new car (planned for this afternoon). Having had a number of bad to horrible Audi experiences both in Boston and in Atlanta at different dealerships, I was all but convinced in moving away from the Audi Brand. Rick has rebuilt our trust in Audi and made us loyal customers of Herb Chambers as a dealership. If you need a car, are considering an Audi (or Porsche) go talk with Rick. (note to Rick's manager - give the man a raise - he deserves it.) More