Audi Burlington

Jim Parolisi has always been terrific to deal with. Having an older A8L and he always make sure I leave with a comparable loaner car. Because of the age the repairs/maintenance can get costly and Jim Having an older A8L and he always make sure I leave with a comparable loaner car. Because of the age the repairs/maintenance can get costly and Jim does a fine job explaining what's needed and does what he can to keep the cost in-line. I appreciate his follow-up and highly recommend him and the dealership. More

Can't say enough about Audi Burlington, they were willing to go above an beyond to make sure my repair was properly done and it turned out to be covered under the warranty which most dealerships woul willing to go above an beyond to make sure my repair was properly done and it turned out to be covered under the warranty which most dealerships would not have even checked. Total quality service from top to bottom!! I live closer to three other dealerships but I do business with this dealership because of the people and how I am treated! More

As a former Massachusetts resident, now living in Sarasota, FL, I had bought most of my cars from Herb Chamber's dealerships and chose to buy my new 2013 Audi Allroad from Herb Chambers Audi in Burli Sarasota, FL, I had bought most of my cars from Herb Chamber's dealerships and chose to buy my new 2013 Audi Allroad from Herb Chambers Audi in Burlington, MA. This was an amazingly efficient and perfect sales transaction. Jon Miranda rates a "10" in salesmanship, eagerness to please and attention to detail. It continues to be an undeniable pleasure to buy my automobiles from Herb Chambers. This was the best and easiest sale yet. The car was delivered to my door in Sarasota in a beautiful covered transport truck. I got exactly what I wanted for interior and exterior colors and options and the price was competitive and fair. No quibbling, no haggling. A very professional and intelligent transaction. Donna D'Agostino, Sarasota, FL (formerly Winchester, MA). More

Peter Matton was fabulous to work with on the purchase of my new Audi Q5. He consistently followed up with us on any questions, needs or concerns - making sure that we are treated as VIP Audi customers long my new Audi Q5. He consistently followed up with us on any questions, needs or concerns - making sure that we are treated as VIP Audi customers long after the paperwork is signed and the car is off the lot! I highly recommend Peter and the team at Audi Burlington - and I LOVE my Q5 - favorite car to date! More

I've had my car serviced here multiple times since buying it from them early last year (2012). They always make a vehicle available for me while my car is being serviced and always fix the problem tha buying it from them early last year (2012). They always make a vehicle available for me while my car is being serviced and always fix the problem that I bring it in for. Jeff has always made sure to have an Audi available and has even gone out of his way to try and get me the vehicle I would like to try out for possible future purchases. More

I had an error message from car and called Audi Burlington from the rode. I brought the car right in and was given a loaner. Took a few days for them to get the part in to fix but no problem sinc Burlington from the rode. I brought the car right in and was given a loaner. Took a few days for them to get the part in to fix but no problem since i had a loaner car. Great thing is no charge as all was covered by warranty! Jim kept me informed along the way and service was excellent!! More

I recently purchased a certified pre-owned 2013 Audi A4 with low mileage at Burlington Audi. After driving the car for about 3500 miles I brought it in for an oil change since I am accustomed to changing m with low mileage at Burlington Audi. After driving the car for about 3500 miles I brought it in for an oil change since I am accustomed to changing my oil every 3000 miles. I was greeted in the service department by Jeff Hurd. He introduced himself and was very welcoming given that it was my first service visit. He explained that the car uses a synthetic oil and that the oil needed to be changed only every 5000 miles. He educated me on the service needs of the car and the recommended intervals. He looked up the prior service records on the car and even though it was a little early I decided I’d like to do the next service and oil change so I wouldn’t have to come back in a month. Of course I hadn’t read the owner’s manual and Jeff answered questions for me about the operation of the car – all with a smile - even though I am sure he was busy. It was kind of late on a Saturday when I got there and I asked if it would be a problem getting the service done. Jeff told me not to worry. While waiting I was made to feel like a guest in someone’s home being offered beverages, wide screen TV, internet access. I also walked around the showroom and ran into a young sales person who was happy to talk to me about the cars even though I was not in the market for another car right now. My car was ready much sooner than I anticipated and let me just say that the car was in much better shape than when I gave Jeff the keys. They actually cleaned up the car for me. Wow! I have purchased many cars in my lifetime and my experience purchasing this car was the best ever. Really nice people – no pressure, but that is another story. I was pleasantly surprised to see that this level of service continued right into the service area. I’ll look forward to having my car serviced in an attractive environment around nice people enjoying a good cup of coffee and an apple to go (they always have a bowl full of fresh apples for their clients). Thanks Jeff! More

My first interaction was this past spring/summer when I was searching for a CPO Audi. They had a fully optioned model listed that was more than I needed but I stopped by on a whim to check it out anyway ( was searching for a CPO Audi. They had a fully optioned model listed that was more than I needed but I stopped by on a whim to check it out anyway (no appointment). A salesman greeted me in the showroom and knew exactly which car I referred to, showed me the vehicle, and offered a test drive. We chatted a bit about the options and model year differences, he introduced me to the sales manager, we exchanged info and I was on my way. No major pressure (despite it being the end of the month), the standard follow-up calls naturally came and were very professional. I ended up not buying from Herb Chambers and found a perfectly optioned vehicle out-of-state at a great price. But that's not where the story ends. They're still the most conveniently located dealer for me, and I've been back twice for routine maintenance. Online scheduling couldn't be easier, drop-off/pickup has been straightforward, the actual service has been completed as promised, and I've experienced great follow-up afterwards. You would think I bought the car there brand new! More