Audi Burlington

I actually originally called the dealership I bought my Audi from b/c the brake light was on. They were pretty short with me on the phone and gave me an estimate of $2,000 without even looking at my car. Audi from b/c the brake light was on. They were pretty short with me on the phone and gave me an estimate of $2,000 without even looking at my car. I swung into Audi Burlington b/c it is close to work and they were extremely helpful. They looked at the car, only did the work that was needed and saved me about $1,300.00. I mentioned that my tires might need to be rotated, but when they looked at the tires they explained that the best tires were on the front of the car and I should drive as is for now. I also received a work call that required me to drive to New Jersey the next morning before my car was even supposed to be finished. Jeff made sure they completed my car and I could pick it up before my trip. Really helpful staff! More

I've bought a lot of cars in my time, and the team at Audi Burlington has it right for the modern buying era. From the get go they treat you like you have a computer and that you bothered to look into w Audi Burlington has it right for the modern buying era. From the get go they treat you like you have a computer and that you bothered to look into what you are buying. I had a great experience purchasing my car here and I'll definitely recommend this to the discriminating buyer who wants to work a straight forward deal. It's especially appealing if you know how to negotiate but would rather just get to the point of a reasonable price. (Reasonable means a lot to many people, but to me is a fair number over invoice) I came in doing a serious car search looking for my next car, and started off with one vehicle. Although it was a great car, it wasn't the car for me. Jon did a great job listening to what I was looking for and what kind of car performance I desired. I was very impressed by his knowledge, his attention to detail, and his attentiveness. He stayed focus on providing service, did a great job in simply listening to my specifications and spent very little effort trying to sell me. He worked like a consultant trying to work with me, rather than trying to sell me a car that I didn't want. What he did do is find me some options after I left. Because of his great approach I gave it a shot and came back in to test a car that he suggested would meet my specs. And it did! What got even better was during the actual purchase discussion, which was in fact a discussion rather than a gimmick driven sales encounter. I immensely appreciated the straight forward discussion, and the fact that we all had a firm grasp of the numbers. Clearly every dealership is a business, and they need to make money, but it makes a world of difference to have people like Jon and his sales managers cut to the point and emphasis a strong desire of making a deal that works. Audi quality doesn't require a lot of selling pressure, but sales consultants like Jon Miranda are what makes the purchase a great experience from the moment of the joy of discovery of the car you want, through to the driving off the lot. Its also great that the entire sales team is focused in the same customer oriented way. More

Upon walking into the showroom I was promptly greeted by my salesman, Josh. I was interested in an Audi A5 and was pitting it against the BMW 3 series (but truly had the new 4 series in mind). This was las my salesman, Josh. I was interested in an Audi A5 and was pitting it against the BMW 3 series (but truly had the new 4 series in mind). This was last November. I decided to wait until the 4 series came out and did not buy a car. Fast forward to May when I decided to once again drop into the showroom. Right at the front door was Josh who greeted me enthusiastically. He remembered me and the details of my earlier visit. No pressure - he was there to answer every and any question. Josh was informative, pressure free and engaging. I knew I had the right guy, BUT did I have the right car? While for the sanity of the salesman I do not recommend repeated visits, it served me well. I bought an A5 without any buyers remorse or fear that i should have purchased another brand car. It was a decision that I came to and yes my dealer came to be a partner in the process which goes against the norm. The actual buying process was simple. No pressure. No slipping a piece of paper back and forth. No, "I'm on your side, let me see what I can get them to do". Audi Burlington did not patronize me and stayed professional throughout the process. The manager, Adman, was a real gem. A go to no BS kind of a guy. They "done good" by me. More

Amazing customer service provided by Dave. He was very accommodating and took care of small issue I had on a previous visit by going above and beyond my expectations. accommodating and took care of small issue I had on a previous visit by going above and beyond my expectations. More

Best dealer experience yet. Josh was an absolute pleasure to deal with - found the exact vehicle I wanted, arranged the test drive, never once felt "sales-ish" in any way, shape or form, yet clearly pleasure to deal with - found the exact vehicle I wanted, arranged the test drive, never once felt "sales-ish" in any way, shape or form, yet clearly knew the brand intimately and was able to answer all my questions. He made me feel 100% confident in my purchase. He went above and beyond in more ways than I can count - put up with me camping out at his desk for the better part of two days, even arranged a valet to help me get my second trade in vehicle to the dealer. Upon delivery, he patiently reviewed the multitude of vehicle features, set up & activated my audi connect, even paired my phone for me. Ultimately, he made himself accessible for any follow up questions I might have, and even called to check in on me the following week. All this with a friendly smile and pleasant, enjoyable demeanor. No exaggeration - it simply doesn't get better than this! More

My experience atBurlington Audi has been excellent. Jon Miranda has been very prompt in meeting my requests and professional. Two days after purchasing my All Road I found the grille had a broken piece on Miranda has been very prompt in meeting my requests and professional. Two days after purchasing my All Road I found the grille had a broken piece on it. After looking at the grille, both Jon and Nick did not hesitate in ordering a new one. My overall experience with Burlington Audi has been great. More

I was a challenging customer in terms of price and the exact vehicle I was interested in and changed my mind during the purchase process a few times. Josh Morrison was very patient, addressed any concerns exact vehicle I was interested in and changed my mind during the purchase process a few times. Josh Morrison was very patient, addressed any concerns I had and assisted in getting me the car I wanted at the price I needed. He was very attentive, returned calls immediately and was available for me at whatever time I requested for an initial meeting and then delivery. Great experience with both Josh and Audi of Burlington. More

When I brought my car in to be serviced I worked with John. He took extra time to explain to me everything that would be done to my car and gave me piece of mind that I was in good hands. My experience w John. He took extra time to explain to me everything that would be done to my car and gave me piece of mind that I was in good hands. My experience was outstanding from the begining to the end with a very thorough follow up and great communication regarding what is going on with the vehicle. It was a pleasure to do business with Audi of Burlington and I look forward to doing business with them again!! More

This was an experience of a life time. The service was quick and I could wait for the car! While I waited I noticed they had free refreshments, the coffee was fabulous and they even had free apples to mun quick and I could wait for the car! While I waited I noticed they had free refreshments, the coffee was fabulous and they even had free apples to munch on! The customer service was fantastic and I felt like I was the only one being taken care of that day, I felt very important. I will recommend anyone looking for a car to come in and as well as being serviced. They earned a customer for life. More