Audi Burlington

The service was prompt, courteous and efficient. The loaner was good, the car was finished and ready on time. The wait at drop off and pick up was short. The car was returned washed and vacuumed. Highly loaner was good, the car was finished and ready on time. The wait at drop off and pick up was short. The car was returned washed and vacuumed. Highly recommend this dealer for Audi service. More

Russ gave us first class service in the purchase of our new custom built Audi Q5. He has an exceptional knowledge of the brand which made the process easy and fun. We look forward to working with him in new custom built Audi Q5. He has an exceptional knowledge of the brand which made the process easy and fun. We look forward to working with him in the future! More

We were so pleased with Herb Chambers Audi of Burlington dealership!! The people we worked with were very friendly, knew their product and were such a pleasure to work with. We drove almost 7 hours from Mai dealership!! The people we worked with were very friendly, knew their product and were such a pleasure to work with. We drove almost 7 hours from Maine to purchase our Q7 and couldnt be happier! We were very impressed with how quickly our Q7 was detailed and our short wait time to get finacning. Dennis in finance was so nice to work with, very down to earth. I have alreay told a friend about this dealership and the great people who work there...she will drive from Maine on Monday to check them out!! I told her to ask for Jonathan who was a pleasure to deal with and if she has any problems to see Josh or Nick who were so helpful! A great place to buy a car!! Thank you Herb Chambers! More

Elite Service, timely follow up and in a class of their own. The team at Audi, Burlington understands the expectations of their customers and strives to exceed them. First Class is an understatement. R own. The team at Audi, Burlington understands the expectations of their customers and strives to exceed them. First Class is an understatement. Respectfully, Gregory Nicoll Concord, MA More

I have been a loyal customer with Burlington Audi since my first purchase of 2010 Audi A4 and my recent purchase/up grade of my 2013 Audi A6 2.0T. The employees of Burlington of Audi are one of the best, my first purchase of 2010 Audi A4 and my recent purchase/up grade of my 2013 Audi A6 2.0T. The employees of Burlington of Audi are one of the best, from services department, to sales, and finance department. I feel that I walked out satisfied and respected. Also, I have give to a special thanks to Mr. Peter Matton- Audi brand specialist. Mr. Matton is one of kindest sales person I ever met. He has been great help with first purchase A4 and help with trade and upgrade of A6. In my grade book I give Audi of Burlington and entire department an A++ and highly recommend any to this fine dealership! More

My 2010 A6 was in for scheduled maintenance and a few minor repairs. In customary fashion Jim took care of business quickly in a caring manner, keeping me informed of the progress along the way. If you minor repairs. In customary fashion Jim took care of business quickly in a caring manner, keeping me informed of the progress along the way. If you are looking to top a good sales experience with an outstanding after sales service experience, this is the place to go. Hats off! More

I can't say enough about the Service Dept at Herb Chambers Audi in Burlington MA. I have never felt so confident in the fact that the service dept is fighting for me as their customer, and not workin Chambers Audi in Burlington MA. I have never felt so confident in the fact that the service dept is fighting for me as their customer, and not working purely for the manufacturer. Both Jeff Buchholz and Jim Parolisi have handled several issues I had, and exceeded my expectations every time. They always get my vehicle in right away, arrange for a loaner vehicle, and have my car fixed ahead of schedule. Their due diligence and attention to detail has not only ensured my problems were covered by Audi, but have saved me many future problems as well. Buy with confidence, knowing the best team around will have your back. When I buy my next car here, I am asking for the commission to go to the service dept, because that is why I am buying here again! More

It was a great overall experience and I couldn't be happier with my car. I can now say I have my dream car thanks. happier with my car. I can now say I have my dream car thanks. More

I recently dropped our Q5 hybrid off for routine service. It was a great experience from start to finish. When I entered the dealership, John Borgeson approached me immediately, took my information and g It was a great experience from start to finish. When I entered the dealership, John Borgeson approached me immediately, took my information and got the ball rolling. I was impressed by his efficiency and even more appreciative of his respectful, cheerful demeanor. My interaction with him made another chore on a long 'to do' list not only tolerable but actually enjoyable. My loaner car was ready and my own vehicle was finished in a thorough and timely fashion. A+ More

I found the employees at the dealership to be very happy. I found them to be very enthusiastic and genuinely honest. When I called them inquiring about the inventory, they were very honest about their invent I found them to be very enthusiastic and genuinely honest. When I called them inquiring about the inventory, they were very honest about their inventory position, and conveyed to me that they don’t have the specific model and offered alternatives. They even offered me the price over the phone. There were no dramas that typically happen at dealership. I love Tom Viner's welcome greeting over the phone. Peter Matton is the nicest salesman. Their non-sales staff are awesome! More