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Audi Burlington

Burlington, MA

4.8
3,168 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,168 reviews

January 31, 2013

My dad totalled his car had needed a new one right away. and I didn't realize how many great pre-owned cars they have at Audi Burlington. Tom Viner was super nice and got my family a great deal and my dad l More

by dolphin8883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Viner
Feb 01, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience at Herb Chambers Audi Burlington. I’m so happy to hear that your father was okay after his accident. The Murano is great vehicle and very safe. Knowing that he’s happy with his purchase makes me happy. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 26, 2013

Jim has been great to deal with and has always tried to accommodate my needs when bringing my vehicle in for service, whether it was short notice or a planned service maintenance. I have had nothing but go More

by msr01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim (service Dept.)
Jan 28, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience at Herb Chambers Audi Burlington. Our goal is to achieve excellence in all aspects of our dealership and I am so pleased to know that you've noticed our service department's hard work. Jim will appreciate the kind sentiment as well. If you have any questions or further concerns with your Audi please don’t hesitate to contact me. We look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 25, 2013

Jonathan was a pleasure to work with; I was just looking around and after talking with him, I decided to pull the trigger and go with an Audi. They paid a fantastic price for my turn-in and I am so pleased More

by krrdncrowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Yeshulas
Jan 25, 2013 -

Audi Burlington responded

Thank you so much for taking the time to share your experience at Herb Chambers Audi Porsche Burlington. I’m so honored to hear that you’re experience with us has helped make you an Audi fan! That kind of customer satisfaction lets me know that we’re doing something right. Customer service is our top priority and Jonathan is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Porsche Burlington

January 23, 2013

Purchased a new 2013 Q5 in Dec 2012, very happy with overall experience at this dealer. I worked with Jonathan Yeshulas who was very patient to answer my questions with no pressure to buy. I visited t More

by AudiJason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Yeshulas
Jan 23, 2013 -

Audi Burlington responded

Jason, Congratulations on your 2013 Audi Q5! What a great car to drive into the new year. Our entire team at Herb Chambers Audi Burlington strives to provide the best all-around customer service and I'm thrilled that we were able to provide that for you. I'll be sure to pass your kind words on to Jonathan. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 23, 2013

My recently purchased A8 developed a cooling system leak which was only corrected by a part from Germany. Despite the 8-10 day wait the service department made every effort to keep me informed of the progr More

by rba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim parolisi
Jan 23, 2013 -

Audi Burlington responded

I sincerely appreciate you taking the time to share your experience at Herb Chambers Audi Burlington. Our goal is to achieve excellence in all aspects of our dealership and I’m so pleased to know that you've noticed our service department's hard work. Thank you for your continued patronage and we look forward to seeing you when you come in for your detailing! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 17, 2013

Jonathan was courteous, no sales pressure, was attentive and followed up many times with any questions that we had and was extremely helpful with informtion about the car and it's features. I dealt with sal More

by samsapira
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Yeshulas
Jan 21, 2013 -

Audi Burlington responded

Sam, Thank you for taking the time to write this kind review. I am so happy to hear you had a positive experience while at Herb Chambers Audi Burlington. Providing a positive customer experience is what we continuously aim for. I’ll be sure to pass your kind words on to Jonathan. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 17, 2013

Service department was very quick and easy to deal with. Loaner car given for every visit is key. Would highly recommend this dealship to anyone. More

by Tranta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Viner
Jan 21, 2013 -

Audi Burlington responded

Thank you for posting this kind review. It’s great to know how pleased you are with our service department. I want each of our guests to feel the same way you do. I appreciate your patronage and look forward to serving your automotive needs for many years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 17, 2013

I went in for an unplanned, acute problem with my V8 S4. The service department took this in stride, undertaking immediately to diagnose the problem. They figured it out, had the required part in stock, pro More

by SFourFan
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
Jan 21, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience! We are fortunate to have a fantastic service department that really understands how to quickly and accurately service a vehicle while providing a wonderful guest experience. I will be sure to share your kind words with the whole team. I’m sure it will make everyone’s day. Thank you again and we look forward to serving all of your automotive needs for many years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 16, 2013

Jeff is always very friendly, helpful and informative. He keeps me updated on the status of my car and the costs that the services entail. If the work requires more than a few hours, he always gives me a loa More

by AudiTT23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Jan 18, 2013 -

Audi Burlington responded

Thank you for taking the time to write this kind review. I am fortunate to have a fantastic team of folks who strive to provide excellent service to every guest they meet. It is great to know how pleased you are and I’ll make sure to pass your kind words on to Jeff. We look forward to serving your automotive needs again in the future. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 16, 2013

Jonathan went above and beyond to help me find the right 2013 A8L and he also assiten me in getting a new Honda Civic for my daughter in another dealership that Herb Chambers owns. Jonathan is the man! More

by AlejandroSarmiento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Yeshulas
Jan 18, 2013 -

Audi Burlington responded

Alejandro, Congratulations on your 2013 A8L! What a great way for you and your daughter to start the new year. I greatly appreciate you taking the time to write this very kind review. Customer service is our top priority and I'm thrilled to know we were able to provide you with a great experience. I will pass your kind sentiments on to Jonathan. Thank you for your business and we look forward to serving all of your automotive needs in the future. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Porsche Burlington

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