Back

Audi Burlington

Burlington, MA

4.8
3,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

62 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 3,172 reviews

March 06, 2013

I was shopping to replace my truck, and Audi Burlington certainly delivered. I approached them through their online inquiry service, which of the dealerships in the region, their site clearly had the most More

by ChuckC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Miranda
Mar 06, 2013 -

Audi Burlington responded

Chuck, Congratulations on your new Audi! I'm honored to hear how happy you are with your experience and that we were able to provide you with a vehicle that meets all of your needs. At Herb Chambers Audi Burlington we strive to provide each guest with the best customer experience and Jon is truly a testament to that. I will be certain to share your kind words with him. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

March 06, 2013

I recently purchased a 2013 Audi A6 from Herb Chambers of Burlington. Russ Karkachov was my sales rep throughout the process. Russ was very knowledgeable and customer-service oriented. I had initially vis More

by keithe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov
Mar 07, 2013 -

Audi Burlington responded

Keith, Congratulations on your new 2013 Audi A6! What a great vehicle. I’m so pleased to hear that we were able to provide you with a vehicle that met all of your needs. We aim to provide each guest with the best customer experience and Russ is truly a testament to that. I will be certain to share your encouraging words with him. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

March 02, 2013

I had two problems that day: one that disappeared when I arrived and one that was fixed if I would have read the manual. Jeff made me feel like this happens all the time and not to feel ashamed. He present More

by richardslane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEFF HURD
Mar 04, 2013 -

Audi Burlington responded

Richard, Thank you for sharing your experience at Herb Chambers Audi Burlington. I’m so pleased to hear that we were able to assist you with your vehicle questions! We aim to provide each guest with the best customer experience and Jeff is truly a testament to that. I will be certain to share your encouraging words with him. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

March 01, 2013

I live less than two miles from another Audi dealership but choose to drive the 30 minutes to Audi Burlington for the quality of service. Everyone who works there is friendly and quite helpful without the More

by martib5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim P.
Mar 01, 2013 -

Audi Burlington responded

I sincerely appreciate you taking the time to share your experience at Herb Chambers Audi Burlington. I’m honored to hear how happy you are with your service experience and that you drive 30 minutes to come here. I want each guest to feel as satisfied with their service experience as you do. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 23, 2013

This is a great dealership and the service is always outstanding. I haven't had a bad experience. I am always provided a vehicle and my car is ready as promised. More

by Roxanne850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim parolisi
Feb 25, 2013 -

Audi Burlington responded

Roxanne, I appreciate you taking the time to share your experience at Herb Chambers Audi Burlington. I’m so happy to hear that we were able to provide you with such pleasant experiences. I want each guest to feel as satisfied with their experience as you do. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 23, 2013

I just purchased a Audi A7. Tom was extremely knowledge and not pushy, He was ably to answer all my questions, This was my first time working with Tom but my 3 purchase at the dealership. I can't say en More

by Roxanne850
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Viner
February 23, 2013

Caitline Meuse packs a lot of product knowledge in a small package. Her demeanor during the sales process was always friendly without being too familiar. The entire negotiating process lasted no longer More

by paulHeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Meuse
Mar 14, 2013 -

Audi Burlington responded

Paul, Congratulations on your 2013 Audi TTS! I sincerely appreciate you taking the time to share your experience at Herb Chambers Audi Burlington. Everyone thoroughly enjoys having you here and your friendliness puts a smile on so many faces! I will be sure to share your kind words with Caitlin. Next time you’re in please swing by my office! Thank you for your patronage and being a truly valued guest! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 23, 2013

My experience did not meet my expectations. I'd prefer not to discuss specifics at this time but have chosen to buy a vehicle elsewhere. More

by Jamt
Recommend Dealer
No
Employees Worked With
Adnen
February 21, 2013

As a follow up on my last visit for my wife's car for a new set of tires: the car runs beautifully, and I would like to say that I actually feel a difference in the way the car rides with these new tire More

by GAMorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
Feb 21, 2013 -

Audi Burlington responded

GA! I sincerely appreciate you taking the thing to share your experience at Herb Chambers Audi Burlington. I’m thrilled to hear how happy you are and that the new set of tires were able to help with the noise. Should you ever have any questions or concerns please feel free to reach out to me directly. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 20, 2013

I was searching for a relatively rare car - a CPO'd 2013 Audi allroad. The staff at Audi Burlington did their best to help me. Although they did not have one in stock, they did not pressure me to pur More

by allroader
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonatas Miranda
Feb 21, 2013 -

Audi Burlington responded

I sincerely appreciate you taking the thing to share your experience at Herb Chambers Audi Burlington. We aim to provide each guest with the best customer experience whether you purchase a vehicle with us or have your vehicle serviced by our quality care technicians. I’m happy to hear you were able to find a vehicle that met all of your needs. Should you ever have any questions or automotive needs please feel free to reach out to me directly. Thank you again and we look forward to the opportunity to serve your automotive needs in the future. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

...
303
...