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Audi Burlington

Burlington, MA

4.9
3,260 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,260 reviews

December 09, 2013

As usual the service is excellent from the time you call, to the drop off and then pick up. Best service I have ever recieved More

by dcahalan79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2013 -

Audi Burlington responded

I’m so happy to hear Jim and our Service Department were able to assist you with your vehicles’ service needs. We appreciate your wonderful recommendation and look forward to ensuring your satisfaction for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

December 09, 2013

I worked with John during my most recent service visit. I was impressed with how professional and thorough he was. I recommend Audi of burlington to all my friends. More

by JB1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2013 -

Audi Burlington responded

Thank you so much for this kind review. I’m so pleased to hear John and our Service Team were able to assist you with your vehicles’ service needs. We continuously strive to exceeded our customers’ expectations and John is certainly a testament to that. We appreciate your wonderful recommendation and look forward to ensuring your satisfaction for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

December 09, 2013

The service center at Audi of Burlington is terrific. The building itself is very nice and has a covered drive-in where you can drop off your vehicle and the inside offers free wifi. They offered me a courte More

by maquino85
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2013 -

Audi Burlington responded

Thank you for this wonderful recommendation. We’re fortunate to have Jim on our team as he continuously strives to provide our guests with exceptional customer service and their vehicles with the quality care they need. We greatly appreciate your encouraging 5-star review and I know Jim will feel the same. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

December 08, 2013

Jim was awesome, as usual. He arranged for me to come in the day I called, remembered where I worked and had the shuttle ready to take me back, and had the car ready (and fixed!) when promised. He is the b More

by tom_farley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2013 -

Audi Burlington responded

Thank you, Tom, for taking the time to provide such great feedback. I’m so glad to hear Jim and our team were able to assist you with your vehicles’ service needs. We appreciate your wonderful recommendation and look forward to ensuring your satisfaction for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

December 06, 2013

I brought my car into the Audi dealership due to a strange warning light. I worked with Jeff Buchholz, who was responsive, communicative and very easy to work with. He kept me inofrmed throughout th More

by Q52009B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Dec 06, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience with Jeff here at Herb Chambers Audi Burlington. We are so fortunate to have Jeff on our team as he continuously strives to provide our guests with exceptional customer service. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

December 05, 2013

Jim is the best service advisor I have ever dealt with. He is terrific. He is one of the reasons I do business with this dealership. That said,there must be a team that supports Jim and I have almost i More

by jgisaacson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 06, 2013 -

Audi Burlington responded

Thank you for taking the time to provide such great feedback. I'm so happy to know you had such a pleasant experience at our dealership, especially while working with Jim. Jim is absolutely an asset to our team, and I'll be sure to pass on your wonderful recommendation. We truly value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

December 05, 2013

I had great experience, they provide me with car that took me to Burlington mall, had lunch there, than came back to the dealership and picked my car. even though they washed my car when it was delivered More

by GilbertCohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Dec 06, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience with our Service Department at Herb Chambers Audi Burlington. We are so fortunate to have such wonderful and loyal customers and it's feedback like yours that lets me know our team is doing something right. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

November 21, 2013

I highly recommend working with Caitlin Meuse. She is, hands down, the most knowledgeable, responsive and courteous auto salesperson I have ever had the pleasure of dealing with. More

by pjddevlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Meuse
Nov 22, 2013 -

Audi Burlington responded

Thank you so much for sharing your superb opinion about us! At Herb Chambers Audi Burlington, we strive to provide a hassle-free environment that focuses on your needs, ensuring you know we care about your car-buying experience. I am proud to hear that you had such a great experience at our dealership, especially while working with Caitlin. Thank you again and we look forward to your next visit! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

November 13, 2013

We were looking for an Audi Q7 with a premium package to replace our old Lexus RX330. I contacted Tom Viner, he told me that he had one in the inventory and asked me when I wanted to stop by. I told him i More

by Yellowfella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Viner
Nov 20, 2013 -

Audi Burlington responded

Thank you for taking the time to recognize Tom here at Herb Chambers Audi Burlington. I’m thrilled to hear you found Tom to be attentive, friendly and professional. Our team strives to provide our guests with exceptional customer service from the moment they walk in our dealership. I know Tom will appreciate the time you took to share your kind words. We value your business and look forward to serving all of your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

November 10, 2013

The entire experience from start to finish at Audi Burlington was superior! The care and consideration taken during our buying process far exceeded our expectations. Making any big purchase can be s More

by JWinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2013 -

Audi Burlington responded

I'm thrilled to hear that Jon was able to assist you with finding the perfect Audi to meet your needs! Everyone here at Herb Chambers Audi Burlington strives to provide that same quality of service to each of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know Jon will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

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