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Audi Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.8
3,198 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,198 reviews

January 14, 2025

Derek B. very knowledgable and helpful. Has been my advisor for 6 years. He deserves a raise. More

by JOHNSOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Audi Burlington responded

Thank you for the wonderful review, John! We're certainly lucky to have Derek on our team and we'll be sure to share this kind feedback with him. Take care and we'll see you next time here at Audi Burlington!

January 11, 2025

Fast, friendly, no charge loaner. Reasonable service cost. Visual updates and communication by text. Simply awesome! More

by polo51803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Audi Burlington responded

We're delighted to hear that you had an awesome experience with our team at Audi Burlington! It's great to know the service was fast, friendly, and reasonably priced. Thanks for sharing your feedback!

January 11, 2025

Jim Parolisi in the service department is THE reason I keep buying cars from Herb Chambers. He's professional, knowledgeable, honest, and an all-around great guy. More

by davek8mileshigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Audi Burlington responded

Dave, we're delighted to hear that Jim's exceptional service keeps you coming back to Audi Burlington! It's wonderful knowing his professionalism and honesty make such a positive impact. Thank you for your continued trust in us!

January 11, 2025

Very good experience. Jim listened to everything I said about the problem with my brakes. Checked throughly and communicated great. Then checked out some specific things t More

by Casey_rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Audi Burlington responded

Casey, we're delighted to hear that Jim provided you with a thorough and communicative experience at Audi Burlington. Thanks for sharing your feedback!

January 11, 2025

Straightforward, no pressure, really listened to me and what I was looking for, all in all great experience. More

by Batman
Recommend Dealer
Yes
Employees Worked With
Danielle
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Jan 13, 2025 -

Audi Burlington responded

We're delighted to hear you had a great experience with us at Audi Burlington! Our team always aims to provide attentive and pressure-free service. Thanks for choosing us, and enjoy your new ride!

January 09, 2025

Jay Levy was great to work with. Would buy another Audi from him and recommend him to friends & family More

by Tim Siefken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Audi Burlington responded

Tim, we're delighted to hear that Jay provided you with such a positive experience at Audi Burlington. Thank you for your recommendation and support!

January 09, 2025

no stress car shopping experience. All the people were friendly and cordial. Everything went smoothly. More

by cornow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Brandano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Audi Burlington responded

We're delighted to hear that your car shopping experience was stress-free and enjoyable at Audi Burlington. Our team is committed to providing friendly service, and we're glad everything went smoothly for you!

January 09, 2025

A big thank you to Max Ha for his 5 star customer service. He was professional, personable and very knowledgeable. My service was done in a timely manner. I highly recommend Audi Burlington. More

by gfdinicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
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Jan 10, 2025 -

Audi Burlington responded

We're delighted to hear that Max provided you with exceptional service at Audi Burlington! Thank you for recommending us, and we're glad your experience was both professional and efficient.

January 09, 2025

Tony was great! Quick, friendly service, no surprises. Clearly explained all work and went over all paperwork both before and after service. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Audi Burlington responded

Tim, we're delighted to hear that Tony provided you with such a smooth and transparent experience at Audi Burlington. Thanks for sharing your feedback!

January 08, 2025

I went in for an oil change and knew there was a problem with the car as well. It was diagnosed as well as fixed without any issues! Everything went smooth as always woth the dealership and Derek was quite More

by Tracycagnina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Audi Burlington responded

Tracy, we're delighted to hear that Derek and the Audi Burlington team provided you with excellent service and a smooth experience. Thank you for trusting us with your vehicle, we're always here to help!

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