Audi Burlington

Jim Parolisi has been my Service Advisor for several years. On this visit he sent me an email and left a voice message answering my voicemail request for an appointment within an hour of when I had left years. On this visit he sent me an email and left a voice message answering my voicemail request for an appointment within an hour of when I had left him a message. When I arrived he had the paperwork ready, answered a couple of questions clearly and let me know there were some computer updates for the car which would be installed during the visit. He is a good listener, noting my requests and making sure that the service department covered each of them. He is friendly, upbeat, very knowledgeable and answers questions directly without skirting the issue. Jim is efficient and never wastes time, especially when I wait for the car servicing rather than take a loaner. His relationship with his colleagues is friendly which allows him to find out more details if needed. More

After weeks of research, I decided to lease the 2014 Audi A4. I connected with Jason on a Saturday afternoon. Within a minute of entering the dealership, he engaged in a positive, low-pressure way that set A4. I connected with Jason on a Saturday afternoon. Within a minute of entering the dealership, he engaged in a positive, low-pressure way that set the tone for the entire experience. Jason was knowledgable, courteous and patient. The negotiation process was surprisingly simple. The delivery process was informative and seamless. I would encourage anyone looking to lease or purchase an Audi to consider contacting Jason. He played an integral part in what turned out to be a great experience. More

Just drove my Audi A4 for the first time! Tom was so helpful every step of the way. We got exactly what we were looking for. Thank you! helpful every step of the way. We got exactly what we were looking for. Thank you! More

Yesterday I took delivery of a new 2014 A6 TDI and Russ Karkachov took the extra time to make sure that I was familiar with all the features of this technologically advanced vehicle. He walked me through Karkachov took the extra time to make sure that I was familiar with all the features of this technologically advanced vehicle. He walked me through the various controls, and even synced my contacts to the car's hands-free phone system. Prior to the delivery he showed us around the new facility, including the service department that will be handling my scheduled maintenance. All-in-all it was a very professional experience. More

I had a great experience renewing my lease at Audi Burlington. I recommend working with Jon Miranda to anyone looking at leasing or buying an Audi. Burlington. I recommend working with Jon Miranda to anyone looking at leasing or buying an Audi. More

My husband and I had an excellent experience working with Jon Miranda from Audi of Burlington. This was our first time buying a car, and we had previously visited several other dealerships to test drive veh Jon Miranda from Audi of Burlington. This was our first time buying a car, and we had previously visited several other dealerships to test drive vehicles and get quotes - but came away frustrated by the aggressive/uncomfortable/lengthy sales tactics. Our experience working with Jon was the complete opposite - since he was extremely straightforward, efficient, friendly, and helpful. Once we purchased our new car, he also took the time the explain all of the features, which was an extra step that was much appreciated. Overall nothing but positive feedback, and would recommend to anyone. More

Overall I had a very good experience with Audi Burlington and would recommend them to anyone looking for a new or CPO Audi. I was looking at CPO A3's, CPO A4 Wagons, and new A4 sedans. I had already visited and would recommend them to anyone looking for a new or CPO Audi. I was looking at CPO A3's, CPO A4 Wagons, and new A4 sedans. I had already visited Audi Shrewsbury, Audi Natick, and Audi Nashua. They are nice dealerships and I had good "shopping" experiences with them, but I'm glad I purchased from Audi Burlington. A lot of it goes back to the sales person(Jason Piazza). My first visit was to test drive an A4 sedan. I was close to pulling the trigger on a new A4 sedan, because I had a hard time finding a CPO in the price range I wanted to spend on a used car. Audi Burlington had the color/trim level I wanted in stock and was close to where I worked. I liked the vehicle, but I'm more of a hatchback/wagon person. So, I left undecided. That night, I was browsing online and noticed that Audi Burlington just got in a CPO A4 Wagon. I emailed Jason about the availability. Not only was he prompt with his reply, but he took some pictures on his cell phone and emailed them to me. This extra effort was well appreciated, because the internet didn't have the real pictures yet. I drove and purchased it the next day. There were some paperwork hiccups, but nothing I could fault the dealership with. And Jason was prompt and very helpful getting through those hiccups. I've had my car for about a month now and I'm still smiling. More

I had been searching in the Boston area for a recertified S5. I went to Audi of Burlington and Caitlin Meuse said she would help me out. She was very friendly and extremely knowledgable. She did not try and S5. I went to Audi of Burlington and Caitlin Meuse said she would help me out. She was very friendly and extremely knowledgable. She did not try and push another car on me like several other Audi dealerships did. She knew exactly what I was looking for and told me she would do her best to find it. A few weeks later my phone rang, it was Caitlin with the good news. I test drove the car, fell in love, and bought it that day. It was very refreshing dealing with a knowledgable sales person who was not just there to sell me a car, but sell me the right car. I would definitely recommend this dealership (especially Caitlin) to anyone who asks. More

I came into Audi Burlington with my boyfriend a couple months ago for the first time, and met with Shawn Quinn. I was very apprehensive about the car buying process at first, but Shawn made it so easy and months ago for the first time, and met with Shawn Quinn. I was very apprehensive about the car buying process at first, but Shawn made it so easy and laid back. He has a gift of being truly professional and businesslike while knowing how and when to lighten the mood with jokes and humor. I have not been easy to deal with, because I don't know what I want yet and I find this to be a very difficult decision. I have already been there twice and test drive a handful of Cars. Throughout the whole process, Shawn has not pressured me a bit and has patiently shown me a ton of options without giving up on me. I will buy a car soon and when I do, it will be from Shawn. More