Back

Audi Burlington

Burlington, MA

4.8
3,173 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

62 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 3,173 reviews

May 31, 2013

I was a challenging customer in terms of price and the exact vehicle I was interested in and changed my mind during the purchase process a few times. Josh Morrison was very patient, addressed any concerns More

by rfedele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison
May 31, 2013 -

Audi Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Josh here at Herb Chambers Audi Burlington. We take great pride in surpassing any, and all expectations you might have in your car buying decision. I’m so pleased to hear that Josh proudly represented our company values and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

May 31, 2013

When I brought my car in to be serviced I worked with John. He took extra time to explain to me everything that would be done to my car and gave me piece of mind that I was in good hands. My experience w More

by kwoodfor01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience with John here at Herb Chambers Audi Burlington. We strive to provide our valued guests with exceptional customer service and I’m so pleased you’ve recognized John’s hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

May 31, 2013

This was an experience of a life time. The service was quick and I could wait for the car! While I waited I noticed they had free refreshments, the coffee was fabulous and they even had free apples to mun More

by sjo68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2013 -

Audi Burlington responded

Thank you for taking the time to share this fantastic review! I'm thrilled to hear about your positive experience with John and that he was able to assist you with your vehicle’s service needs. We strives to provide our guests with the best customer service and John is truly a testament to that mission. I'm glad to hear you enjoyed our refreshments! Thank you for your great recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

May 31, 2013

Jon and Jeff went above and beyond my expectations in helping me get service under my warranty. Loaner cars, constant communication, and complete satisfaction. Even though Burlington is not the closest a More

by eschirick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Jun 03, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience with Jon and Jeff here at Herb Chambers Audi Burlington! I'm thrilled to hear how happy you are with our service department. A terrific guest experience is what we aim for each and every time and Jeff and Jon are truly a testament to that. I'll be sure to pass on your kind recommendation. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

May 31, 2013

This was my first experience at the Burlington Audi dealership and I was very impressed with the quality of service and the capabilities of the team. They were extremely knowledgable and helpful in ad More

by mgroves1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 31, 2013

I have been visiting Audi Burlington and taken care of by Jeff Morrison for over 4 years now. Everyone at Audi goes out of their way to make me feel like a member of the Audi Burlington family. From the mome More

by jmayol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison
May 31, 2013

This is the second car I purchased form Josh Morrison. He is very fair and does an excellent job reviewing the car and the pricing options. More

by annevwilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison
Jun 07, 2013 -

Audi Burlington responded

Thank you, Anne, for taking the time to share your experience with Josh here at Herb Chambers Audi Burlington. I'm thrilled to hear how happy you are. We greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

May 31, 2013

Jon Miranda was great. He helped me to understand the car. His sales approach was considerate, no high pressure. He listened for what I wanted and made it happen: they got me just the car I wanted and More

by willyboymusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2013 -

Audi Burlington responded

Thank you, Will, for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. Our staff is dedicated to your 100% satisfaction. On behalf of Jon and everyone here at Herb Chambers Audi Burlington, we greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

May 31, 2013

It is always a pleasure to come in to have my Audi cars serviced at Audi Burlington. Jen has been great at scheduling my maintenance appointments and to make sure I have a great loaner car when I drop off More

by jmayol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2013 -

Audi Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Jen! At Herb Chambers Audi Burlington, we take great pride in providing quality vehicle care and exceptional customer service and I’m so pleased you’ve noticed our teams dedication. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

May 30, 2013

As some may be aware, Audi's have gotten some negative press lately due to oil consumption issues, and because of this problem, some might be a little nervous about purchasing one. Let me assure More

by tadros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 30, 2013 -

Audi Burlington responded

What an outstanding review to read! It is great to know that Jim was able to provide you with a thorough and painless service experience. Here at Herb Chambers Audi Burlington, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your service appointment and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

...
299
...