Back

Audi Burlington

Burlington, MA

4.9
3,263 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

62 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 3,263 reviews

January 28, 2014

I am a repeat customer at Audi Burlington and their quality of service and sales professionals like Tom Viner are the reasons. I always come away satisfied and very impressed. I highly recommend this More

by sanderz16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Viner
Jan 29, 2014 -

Audi Burlington responded

Thank you for taking the time to share your experience with Tom and Jonathan here at Herb Chambers Audi Burlington! I love hearing this kind of feedback about our Sales Team. A terrific guest experience is what we aim for each and every time and Tom is truly a testament to that. I'll be sure to pass on your kind sentiments. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 27, 2014

What a refreshing experience. As someone who works in sales myself, I have very high expectations for customer service. I've had a number of less than great experiences buying cars in the past and was e More

by cmacd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 28, 2014 -

Audi Burlington responded

I really appreciate you posting such great comments about your experience with Jay here at Herb Chambers Audi Burlington. We work very hard to treat our customers and their vehicles with the utmost care, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with Jay. I know he'll appreciate your wonderful recommendation. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 24, 2014

I have recently started to bring my Audi S5 to Burlington for maintenance and service. Jim P. and the rest of the Audi service team have been a breath of fresh air. They have been extremely helpful and were More

by tdeprey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 24, 2014 -

Audi Burlington responded

I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know Jim will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 24, 2014

There are many elements of "outstanding or extraordinary" service that go far beyond politeness and routine. The key element is to understand and identify with the customer as an individual an More

by lreibling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 22, 2014

It started with Jennifer Gardner as she was so professional, friendly and honest when I was called to arrange for my 15,000 mile service check-up. Jennifer not only shared with me her very positi More

by joeyung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Budzianowski
Jan 23, 2014 -

Audi Burlington responded

Thank you, Joey, for sharing your recent experience with Jennifer & Cindy here at Herb Chambers Audi Burlington. I’m so glad that we were able to assist you with your vehicles service needs and that we delivered on our promise of a first-class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 20, 2014

Excellent Service. Jeff was extremely helpful. He was very polite and explained everything what was going to happened when I made the appointment. The dealership is very convenient and accommodating. The More

by gencikut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Jan 21, 2014 -

Audi Burlington responded

Thank you for taking the time to post your thoughtful recommendation. Our focus, at Herb Chambers Audi Burlington, is to provide our guests with the best customer service and a truly enjoyable service experience. I’m so pleased to hear that Jeff provided you with exactly that. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 17, 2014

I rated my Audi Burlington experience as a 5 and this is why: My sales person, Lanell Beckles, was friendly, professional, and very knowledgeable about Audi automobiles...the perfect combination for a sale More

by davemarj5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikail Moiseyev
Jan 17, 2014 -

Audi Burlington responded

Thank you, Kristyn, for taking the time to share your experience with Lanell & Mikail here at Herb Chambers Audi Burlington and Mr. Crow down at Herb Chambers Honda of Burlington. We are so fortunate to have such a hard working team here and it's feedback like yours that lets me know our team is doing something right. I'll be sure to pass on your kind sentiments to the team as I know they will appreciate your recommendation. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 15, 2014

Excellent customer service. Best car buying experience in the 25 years I have owned cars. Helped us find the right car without the usual car salesman process. Purchased a 2012 certified pre-owned A6 at a ver More

by Dan261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison
Jan 16, 2014 -

Audi Burlington responded

Congratulations, Dan, on your awesome 2012 CPO Audi A6 purchase! I'm thrilled to hear that Josh was able to assist you with your purchase. Everyone here at Herb Chambers Audi Burlington strives to provide that same quality of service to all of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know Josh will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 15, 2014

I am a sales professional myself so I am not the easiest buyer and or person to sell to. I like to perform extreme due diligence on every purchase to ensure I receive the best value possible. When I walke More

by michaeljohnson04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2014 -

Audi Burlington responded

Thank you, Michael, for taking the time to share your experience with Russ here at Herb Chambers Audi Burlington. I'm so happy to hear Russ was able to assist you and everything came with such ease. We greatly appreciate your encouraging 5-star review and I know Russ will feel the same. Thank you again and we look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

January 13, 2014

I have been an Audi driver for the last 15 years and have bought/leased all my vehicles from IRA Audi in Peabody Mass. I was driving a 2007 Q7 at the time with 120,000 miles and it was getting up there and More

by PaigeLombard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mikail Moiseyev, Nick Dota, Bruno Lopes
Jan 14, 2014 -

Audi Burlington responded

Thank you, Paige, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Bruno, Mikail & Cindy and that you found the perfect Audi to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

...
298
...