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Audi Burlington

Burlington, MA

4.9
3,263 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,263 reviews

March 22, 2014

Bruno was very helpful great experience,very pleased ! Made my purchase enjoyable and at ease I am pleased all questions answered and that I fully understood all functions of the car More

by Chrissy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Lopes
Mar 24, 2014 -

Audi Burlington responded

Thank you, Chrissy, for taking the time to share your experience with Bruno. I'm so happy to hear he was able to assist you with your purchase and you felt confidant with your choice. We greatly appreciate your encouraging 5-star review and I know Bruno will feel the same. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

March 17, 2014

Great sales person! I have driven BMW's in the past but he convinced me try Audi and I am glad I did. Very smart and very informed! More

by Karenkstevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2014 -

Audi Burlington responded

Karen, Thank you for taking time out of your day to write such a thoughtful recommendation. Jay is so committed to providing our guests with exceptional customer service and I know he will appreciate your kind feedback. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

March 12, 2014

Our experience was fantastic! Jay was very friendly and eager to make me leave with a smile on my face and the car I wanted. This is our second purchase with herb chambers, and I don't think I'd go anywher More

by jodzzei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay levy
Mar 13, 2014 -

Audi Burlington responded

Wow, thank you for taking the time to share such wonderful feedback. We know you have many choices when buying a new vehicle, so we really appreciate your business. I’m so glad our team provided you an exceptional experience along the way. Jay is a top-notch sales associate and we are lucky to have him on our team. Thank you for your continued business and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

March 08, 2014

We just purchased a new Q5 from this dealership and the experience was exceptional from beginning to end. Steve Campbell was our sales person and he walked us through the process from vehicle selection to More

by SueandJake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2014 -

Audi Burlington responded

Thank you, Sue and Jake, for sharing your Herb Chambers Audi experience with Steve. We truly appreciate your business and glowing recommendation here on DealerRater. Please let Steve or any of our team members know anytime that we may be of further service to you. Enjoy the beautiful weather and enjoy your new Q5! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

March 08, 2014

I completed my second purchase from Herb Chambers Audi Burlington with help once again from Michael Wootan of a 2014 S4. After a couple of weeks, I am still very impressed with both the car and the servic More

by autobahns4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikail Moiseyev, Michael Wootan
Mar 12, 2014 -

Audi Burlington responded

Thank you for this great feedback! I'm so happy that you had such an enjoyable experience and we welcome you back anytime whether it's sales or service related. It's customers like you that make our business what it is and we're so appreciative. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

March 05, 2014

Our overall experience with Audi of Burlington was excellent. We were looking for a car and didn't have much time to wait. Josh and Caitlin were able to get the car we wanted in under a week! They w More

by jep6719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Caitlin Meuse
Mar 06, 2014 -

Audi Burlington responded

I sincerely appreciate you taking the time to share your experience with Caitlin and Josh here at Herb Chambers Audi Burlington. I'm thrilled to hear how happy you are with the quality of service they provided. A terrific guest experience is what we aim for each and every time and Josh and Caitlin are truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 28, 2014

From the get-go our encounter with Jay Levy was tops. He was friendly and welcoming. We felt at ease immediately, and never was there a moment in which we felt we were being pressured. His sincerity and str More

by tenipatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 28, 2014 -

Audi Burlington responded

What an outstanding review to read! It is great to know that Jay was able to provide you with a hassle-free and welcoming shopping experience. Here at Audi Burlington, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 24, 2014

I recently purchased a pre-owned Audi A4 from Steve Campbell at Herb Chambers Audi Dealership in Burlington. I found the experience very easy. Steve was very helpful in taking me for a test drive, sho More

by pelliott1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2014 -

Audi Burlington responded

I sincerely appreciate you taking the time to share your experience with Steve here at Herb Chambers Audi Burlington. I'm so happy to hear that Steve was able to provide you with a vehicle that met all of your needs and made it an enjoyable experience. We aim to provide each guest with the best customer experience and Steve is truly a testament to that. I know he will appreciate your great recommendation. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 24, 2014

I've been getting my Audis serviced at Audi Burlington since 2008, and I've been nothing but thrilled with the experience I've received over the last 6 years. The staff are helpful, knowledgeab More

by adamromanow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Buchholz, Cindy Budzianowski
Feb 24, 2014 -

Audi Burlington responded

Adam, Thank you for taking the time to leave this positive feedback for us here at Herb Chambers Audi Burlington. We strive to provide this level of service to each and every guest at our dealership, whether they are coming for sales or for service and I thank you for highlighting this. We are all looking forward to visiting you at your brewery and enjoying some of your delicious ales! Thank you again for your business and we look forward to being able to assist you again in the future. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 22, 2014

Just completed my first purchase from the Burlington team where Mikail Moiseyev and Lanell Beckles helped me drive away in an S5 today. I was extremely impressed with Mikail and Lanell's approach to unde More

by Dave_S5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikail Moiseyev
Feb 24, 2014 -

Audi Burlington responded

Thank you, Dave, for taking the time to share your kind words. We take great pride in surpassing any and all expectations you might have when purchasing a new vehicle. I’m so pleased to hear that Mikail and Lanell proudly represented this dealership and provided you with such great service while purchasing your fantastic new Audi S5. Thank you for your terrific recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

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