
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Excellent Experience When I was searching for a new to me vehicle I came across a great selection of pre-certified Audis on the Audi Burlington website. I sent an inquiry When I was searching for a new to me vehicle I came across a great selection of pre-certified Audis on the Audi Burlington website. I sent an inquiry online and was contacted in less than 15 minutes. Talk about follow up! I went into the dealership and met with Bruno Lopes who was extremely knowledgable and friendly. After driving two cars, I was signing for my A5 in less than 90 minutes. This was the easiest and most pleasant car buying experience of my life. Everyone from the Manager, Nick and the Finance Manager, Tengah was so wonderful to work with. I was driving my car off the lot the next day. I would highly recommend this dealership for your next Audi purchase! More
Two Audis in 6 Months: Awesome Experience I purchased two new Audis from Audi Burlington in the last 6 months and received the same high quality, pleasant and easy sales, transaction and deliv I purchased two new Audis from Audi Burlington in the last 6 months and received the same high quality, pleasant and easy sales, transaction and delivery process/experience each time. Peter Matton is one of the most technically knowledgeable sales person I every came across in my 25 plus years of buying multiple vehicles for me and my family. He knows the technology of the cars and the competitors extremely well and uses the knowledge to help you through the buying process and get comfortable with your decision. My son (one of the Audi drivers) likes to come back just to hear Peter talk about the technology in his car. Everyone from finance to management to service is very professional but also very accessible, easy and pleasant to work with. From a person who does not usually enjoy the process of buying a car, I have to say this was the best buying experience and was actually enjoyable! More
Perfect transaction We were looking for a 2015 A3 and Audi Burlington seemed to have the most cars available on their lot to look at. We were very fortunate to be greeted We were looking for a 2015 A3 and Audi Burlington seemed to have the most cars available on their lot to look at. We were very fortunate to be greeted by Caitlin Meuse as soon as we entered. She was fantastic to work with. She took the time to get to know us & what we wanted without being intrusive or pushy. She explained the different features and options , making it easy to narrow things down and find the perfect car. Negotiating the deal was absolutely painless. We did our homework ahead of time, so we knew the price they gave us was a great value. Caitlin also did a wonderful job going over all the features when we picked the car up. It was so much easier than slogging through the manuals. Highly recommend both Audi Burlington & Caitlin Meuse! More
Pleasant and easy buying experience I take delivery of my A3 this week and the whole process so far has been very easy. I was in twice: once for a test drive and then again for the purch I take delivery of my A3 this week and the whole process so far has been very easy. I was in twice: once for a test drive and then again for the purchase. I drove many other cars in between and there was a pretty good amount of time between the test drive and the purchase. During that time my sales consultant Caitlin was in touch just enough to check in but was not bothersome in any way. I never felt harassed as I did with some other dealers. The day I purchased my car everything was easy, stress-free and comfortable. There was some issue of the business office being short-staffed that day, which slowed things down a little but everyone was accommodating did their best to make sure I was comfortable. I never felt pressured. When it came time for money discussions, the numbers were laid out in a nice transparent way that I felt was very descriptive but also very clear and easy to understand. When it came time to sign contracts and such, the finance manager Tengah was also very easy to work with. He explained everything clearly and answered all my questions. Next day I had a minor change to make to my contracts. Tengah went out of his way to meet me near my home for a resigning, as the dealer is not extremely close to my house. This is above and beyond as far as I'm concerned. Excellent service, again. All in all I am extremely happy with the buying experience at Audi Burlington and with sales consultant Caitlin Meuse. I would recommend. I am hopeful ownership and service experiences are equally as pleasant. More
Great Salesman Brendan Leary I just bought a Audi A4 from Brendan Leary, Sales and Leasing Consultant. Brendan was a terrific salesman. He was very knowledgeable about the car, I just bought a Audi A4 from Brendan Leary, Sales and Leasing Consultant. Brendan was a terrific salesman. He was very knowledgeable about the car, worked hard to make the deal with Mikail Moiseyev who was also terrific, and followed up on everything he said he would do . i would certainly recommend Brendan and Mikail to everyone purchasing a car at Audi Burlington. More
Disappointed! Could not be more disappointed. Car was in for 55,000 mile tuneup. Got in it to pick up and two service lights were on before I left the lot. Unfortun Could not be more disappointed. Car was in for 55,000 mile tuneup. Got in it to pick up and two service lights were on before I left the lot. Unfortunately didn't realize this until after I was nearly home because I was to busy resetting the computer settings which had been changed. A complete waste of my time which I will have to return after dropping $1000! More
Purchase of Audi Q5 Without a doubt, this was the absolute best auto buying experience my wife and I ever had. All the people we dealt with were professional and personab Without a doubt, this was the absolute best auto buying experience my wife and I ever had. All the people we dealt with were professional and personable. We always felt we were in good hands. All in all, our time spent at Audi Burlington was pleasurable indeed. We highly recommend this dealership and these people if you are thinking of buying a car. We'd give them six stars out of five, if we could. More
Another Great Day I am a long term Audi owner. I have been driving one since 1990. Over the past 20 some years I had been buying my cars, 1st at Pass & Weisz, then at I am a long term Audi owner. I have been driving one since 1990. Over the past 20 some years I had been buying my cars, 1st at Pass & Weisz, then at Audi of Burlington. My long time salesman retired this past year. The lease on my current A5 was about to end and I dreaded the idea of having to 'break in' a new salesperson. My service adviser put me in touch with Josh Morrison, who introduced me to Michael Gibbs. Michael answered all of my question, no pressure, just the facts. In the end I leased a 2014 A5 Cab, my 9th. Got a great deal and great service. Audi Burlington is a great place to buy a great car. I might be biased, in my opinion, Audi stands heads above the other brands in its class. More
Completely pain free proces Worked with Caitlin Meuse to purchase a new Audi last week. Incredibly responsive. Was the only dealer i contacted who answered and conducted much of Worked with Caitlin Meuse to purchase a new Audi last week. Incredibly responsive. Was the only dealer i contacted who answered and conducted much of the pre sale via email. A huge time saver, More
Excellent Experience I was initially shopping for a used Audi with Jason and was ready to purchase when Nick and Jason explained leasing to me, as I had never done so befo I was initially shopping for a used Audi with Jason and was ready to purchase when Nick and Jason explained leasing to me, as I had never done so before. I had been convinced I was unable to afford a new Audi, however, after sitting down with Nick and going over numbers it was actually very easy. Jason made the entire shopping experience very comfortable, there was zero pressure and he made himself available to me pretty much anytime I needed him, for any questions that I had, which was great, as my decision making process took some time, and I had a lot of questions going into an Audi. Jason is very knowledgeable about the brand and made the pick up of my car very easy as well. He patiently went through all the details that I needed to know, setting it up, upon pick up. He even saved the day with my bluetooth for my audio, which I could not live with out...I will recommend Audi Burlington along with Jason Piazza and Nicholas Dota any day. They really made a great experience. More