Audi Burlington

a wrong turn turned into the right turn I came into the dealership by mistake, I was looking for a car that was somewhere else but because of Bruno Lopez and Nick Dota, I ended up coming bac I came into the dealership by mistake, I was looking for a car that was somewhere else but because of Bruno Lopez and Nick Dota, I ended up coming back and buying a new A5. The entire staff at Burlington was great and went the extra mile to get us into the vehicle that we wanted. We drove over an hour and a half to do business with Bruno and Nick even though we have an Audi dealership 15 minutes from our home. That's how good of an experience we had at Audi of Burlington More

A Delightful Buying Experience! The team at Herb Chambers Burlington Audi impressed me immediately with their thoughtfulness, knowledge, and sincerity. This in-turn created a custo The team at Herb Chambers Burlington Audi impressed me immediately with their thoughtfulness, knowledge, and sincerity. This in-turn created a customer service experience that was a true pleasure in an industry not necessarily known for such attributes. From the moment I stepped through the door, I was greeted by a staff that truly seems to get it. I had never used Burlington Audi, but had already been an Audi customer and was looking for an upgrade to my fourth Audi. My TTS was fantastic, but I was ready to make the move to the exceptional RS 5. My sales consultant, Tom, couldn't have been more helpful in explaining everything from the features to the production processes that go into making Audis’ the industry standard in quality workmanship. I found the low-key, customer focused approach to making a deal extremely appealing and in keeping with my ideal way to purchase a car. I had the pleasure to meet and speak with the general manager, Adnan, and am convinced that the culture there starts at the top and filters down. Everyone I met; from the general sales manager, Nick; to Jimmy in business, and Jeff in service, all seemed to be on the same page with respect to customer focus; and a motivation based in a belief in the products they sell. All at Herb Chambers Burlington Audi genuinely appear to enjoy their work and serving their customers. Overall, I cannot say enough good things about my experience and wouldn't hesitate in recommending this dealership. Oh… and the RS 5, as Tom so appropriately stated, is a “beast” that I am thoroughly enjoying. More

Outstanding Sales Experience We were interested in the "S" and "RS" models and went to Audi Burlington to see and test drive the cars. We worked with Bruno Lopes and were very ple We were interested in the "S" and "RS" models and went to Audi Burlington to see and test drive the cars. We worked with Bruno Lopes and were very pleased with our experience. He showed us several cars and was very knowledgeable about the features of the cars. During our test drives, he was able to answer technical questions, demonstrate options and provide insights into the differences of several models. Our experience - from walking in the door to driving out with our new RS5 - was outstanding. Friendly, professional and enthusiastic sales people and managers made our Audi experience very enjoyable. More

New Q5 owner This is our family's third Audi. We dealt mainly with Tom and Mikail this time, but found the whole staff friendly and easy to work with. We went with This is our family's third Audi. We dealt mainly with Tom and Mikail this time, but found the whole staff friendly and easy to work with. We went with the Q5, and the only problem is that we should have gotten two of them! More

Great Experience! Shawn Quinn was great to deal with. He was personable, trustworthy, and attentive. When I shopped around at other dealers, Shawn answered all of my qu Shawn Quinn was great to deal with. He was personable, trustworthy, and attentive. When I shopped around at other dealers, Shawn answered all of my questions via text and was ultimately the reason I ended up purchasing my Audi at Herb Chambers Audi. More

A Great Sales Experience ! I dealt with Mikail (Sales Manager) and Michael C. (Sales Rep.) and had a very good experience. I've not had good luck with the Audi brand in my previ I dealt with Mikail (Sales Manager) and Michael C. (Sales Rep.) and had a very good experience. I've not had good luck with the Audi brand in my previous purchase of an A3 but Mikal and Michael have been handling my situation very professionally and I respect there attempt to keep me in the Audi brand. I have not yet signed on the dotted line for a new A3 but this experience has certainly changed my attitude towards Audi. My past experience with buying new cars has not been a great one but so far this transaction is going very smoothly and without the hard sell I had become accustom to, overall a pleasant experience that may land me in another A3. Ciao, Michael More

Excellent Experience When I was searching for a new to me vehicle I came across a great selection of pre-certified Audis on the Audi Burlington website. I sent an inquiry When I was searching for a new to me vehicle I came across a great selection of pre-certified Audis on the Audi Burlington website. I sent an inquiry online and was contacted in less than 15 minutes. Talk about follow up! I went into the dealership and met with Bruno Lopes who was extremely knowledgable and friendly. After driving two cars, I was signing for my A5 in less than 90 minutes. This was the easiest and most pleasant car buying experience of my life. Everyone from the Manager, Nick and the Finance Manager, Tengah was so wonderful to work with. I was driving my car off the lot the next day. I would highly recommend this dealership for your next Audi purchase! More

Two Audis in 6 Months: Awesome Experience I purchased two new Audis from Audi Burlington in the last 6 months and received the same high quality, pleasant and easy sales, transaction and deliv I purchased two new Audis from Audi Burlington in the last 6 months and received the same high quality, pleasant and easy sales, transaction and delivery process/experience each time. Peter Matton is one of the most technically knowledgeable sales person I every came across in my 25 plus years of buying multiple vehicles for me and my family. He knows the technology of the cars and the competitors extremely well and uses the knowledge to help you through the buying process and get comfortable with your decision. My son (one of the Audi drivers) likes to come back just to hear Peter talk about the technology in his car. Everyone from finance to management to service is very professional but also very accessible, easy and pleasant to work with. From a person who does not usually enjoy the process of buying a car, I have to say this was the best buying experience and was actually enjoyable! More

Perfect transaction We were looking for a 2015 A3 and Audi Burlington seemed to have the most cars available on their lot to look at. We were very fortunate to be greeted We were looking for a 2015 A3 and Audi Burlington seemed to have the most cars available on their lot to look at. We were very fortunate to be greeted by Caitlin Meuse as soon as we entered. She was fantastic to work with. She took the time to get to know us & what we wanted without being intrusive or pushy. She explained the different features and options , making it easy to narrow things down and find the perfect car. Negotiating the deal was absolutely painless. We did our homework ahead of time, so we knew the price they gave us was a great value. Caitlin also did a wonderful job going over all the features when we picked the car up. It was so much easier than slogging through the manuals. Highly recommend both Audi Burlington & Caitlin Meuse! More