Audi Burlington

First-in-class customer service and satisfaction If you are looking to buy or lease an Audi, look no further than Herb Chambers’ Audi Burlington dealership. General Manager Adnan Sehovic has assem If you are looking to buy or lease an Audi, look no further than Herb Chambers’ Audi Burlington dealership. General Manager Adnan Sehovic has assembled a team of professionals who are first-in-class in every aspect of customer satisfaction and service excellence. I especially want to acknowledge the assistance and expertise of Bruno Lopes (sales), Lauren Savage (business development), Tom Viner (finance), and Jim Parolisi (service department),each of whom played an important role in my lease of an A5 Cabriolet. For this Audi family, no GM, no support team, and no dealership can compare to Audi Burlington. W. Welch More

Best Sales and Service Experience in Boston I had the pleasure of purchasing my second Audi from Herb Chambers. Bruno Lopes was a no BS, straightforward sales professional and as a result I was I had the pleasure of purchasing my second Audi from Herb Chambers. Bruno Lopes was a no BS, straightforward sales professional and as a result I was able to trade in my A7 and buy a Q7 in hours versus days. Too many play games only to deceive themselves but I have felt great doing business with Herb Chambers Audi. I also will note the service department from Jim Parolisi to the mechanics themselves are the BEST. Courteous, flexible and problem solvers. Ennio Carboni More

Audi Burlington Rocks! I worked with Jay Levy of Audi Burlington in purchasing a 2015 Q3--best car buying experience ever! I had been to two other Audi dealers a bit closer I worked with Jay Levy of Audi Burlington in purchasing a 2015 Q3--best car buying experience ever! I had been to two other Audi dealers a bit closer to my home but I was dissatisfied. So after reading some reviews online, I decided to take a chance at this Herb Chambers Audi Dealership in Burlington. I'm so glad I did. From the moment I walked into the Showroom, Jay greeted me with a smile. He is extremely knowledgeable about all things Audi, as well as friendly and helpful. We made a deal on a fair price pretty quickly--I found Jay and the entire dealership very sincere and not pushy. When I picked up the car, Jay spent some serious time with me going over everything that I needed to know. He and this dealership, have been outstanding in every respect, from start to finish. I LOVE the Q3 and wouldn't think of buying a car from anyone else! Thank you, Jay! More

Best Audi buying experience Brendan knows the vehicles inside and out but takes the time to see how they'll fit your lifestyle. Worked seamlessly with manager Mikhail to complet Brendan knows the vehicles inside and out but takes the time to see how they'll fit your lifestyle. Worked seamlessly with manager Mikhail to complete the deal. Highly recommend. More

Great Experience Recently worked with Brendan on leasing of an A3. Had a great experience, he went above and beyond to get me the car I wanted. Really happy I ended up Recently worked with Brendan on leasing of an A3. Had a great experience, he went above and beyond to get me the car I wanted. Really happy I ended up going with this Audi dealership. Will definitely recommend Brendan as well as Audi Burlington to others. More

AAA+ Experience My experience was AAA+ from the moment I stepped into the showroom of Audi Burlington. Brendan is the antithesis of your typical car salesman. He is My experience was AAA+ from the moment I stepped into the showroom of Audi Burlington. Brendan is the antithesis of your typical car salesman. He is knowledgable, friendly, helpful, sincere, not the least bit pushy and genuine. He went above and beyond as well as he took the time so that I could get into the right car. His love of what he does shines through and I couldn't imagine us buying from anyone else. Thank you again - you guys were great! More

Excellent Buying Experience I just purchased an new Audi S5 and the experience could not have been better. After having a bad experience with another nearby Audi dealership (not I just purchased an new Audi S5 and the experience could not have been better. After having a bad experience with another nearby Audi dealership (not to be named), it was refreshing to work with Herb Chambers of Burlington. My Sales Consultant Caitlin Meuse was honest and attentive. The sales manager, Nick Dota, took the time to work the numbers with me and his methods were transparent. Overall, I think I got a fair deal without a big hassle. On delivery of the car, Caitlin spent a great amount of time with me going over the car's features and didn't try to rush me through the process. If you are in the market for an Audi, you should go see Caitlin! More

Amazing Customer Service from the Service Center Five Stars I wanted to quickly follow-up and thank you again for your help earlier this week with the new Q5. Your staff (Bruno) was extremely knowledgeable in I wanted to quickly follow-up and thank you again for your help earlier this week with the new Q5. Your staff (Bruno) was extremely knowledgeable in helping me find the model that suited my needs. I must say the customer service you folks offer is much like staying at the Four Seasons. If hadn’t been for Jim Parolisi putting me into the loaner Q5 back in February, I’d probably be driving an X5 as that’s why I originally had my eyes on. Your service team is top shelf and the customer service Jim has provided the past four years is one of the main reasons for wanting to continue the relationship for years to come. I just wanted to shoot you a note a say thanks again for making my shopping experience a pleasant one. I hope all is well otherwise. Happy holidays, Joe More

EXCEPTIONAL SERVICE!!!! First I want to say, this is the first auto dealer review I have ever done. Secondly, I have owned cars from many different manufacturers and have nev First I want to say, this is the first auto dealer review I have ever done. Secondly, I have owned cars from many different manufacturers and have never purchased from the same dealer twice, all because of the service experiences. Herb Chambers Audi and Jim Parolisi have changed this. Not only am I now loyal to Audi but I will definitely buy my next car from Herb Chambers Audi of Burlington! I am all about the experience and service, whether it’s a restaurant or a car dealership, I expect good service. At a restaurant, I'll choose great service over exceptional food every time, as poor service will ruin my meal. I would also rather pay more for a car and drive further, in order to receive great service form the dealer. Not only was my purchase experience easy and painless, the service I have received after the sale has been EXCEPTIONAL! Anyone who knows me would be VERY impressed by me saying that, as it is very infrequent you will hear those words come from my mouth. Jim Parolisi has been nothing less than outstanding as my service consultant over the past year. We all have enough stress in our lives, my experience with care dealers is they generally add to it. Jim and his team do not, just the opposite by doing what he says, when he says, communicating very effectively and his high level of professionalism. Jim truly looks out for the customer, always wants to do what’s best for the customer and goes over and above to make sure I am happy… I will tell anyone who will listen, if you’re interested in experiencing what a buying experience and service experience SHOULD be, visit Herb Chambers Audi of Burlington. Speak with the sales team, then talk with Jim Parolisi and the team in service, you will not be disappointed! The way the customer is treated should be modeled by all sales and service businesses, the world would be a better place :-). Signed: VERY HAPPY customer! More