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Audi Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.8
3,177 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,177 reviews

March 09, 2024

Service was great. Jim was responsive and sent a video update of the work. Overall excellent More

by a_reppucci
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Audi Burlington responded

We're delighted to hear that you had a great experience with our service and that Jim provided excellent communication at Audi Burlington. We look forward to serving you again in the future! Safe travels!

March 09, 2024

Very nice workers and quick diagnostic! I was expecting to pick up my car the next day but they got out same day! More

by danaelizabet10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Audi Burlington responded

Hi Dana, we're delighted to know that our team at Audi Burlington was able to provide you with a quick and efficient service. We always aim for same-day turnaround whenever possible! Safe travels!

March 08, 2024

Excellent service. Loaner available immediately. Jim was on top of the service. Video review is great add on More

by rickloughlin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Audi Burlington responded

Rick, we're glad to know you had an excellent service experience with Jim at Audi Burlington. We appreciate your feedback on the video review feature too!

March 07, 2024

Great service every time! Have brought my AUDI here for service since it's purchase. This dealer has done a wonderful job of caring for my car. So far we're at 145k and I'm More

by jedengler10
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Audi Burlington responded

Hi Jed Engler! We're delighted to know that you had consistently great service experiences with us at Audi Burlington! It's our pleasure to help keep your Audi in top shape. Here's to many more miles on the road ahead!

March 07, 2024

Excellent communication and service. Prompt, friendly and professional and quick to answer questions. Would recommend. More

by JEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Audi Burlington responded

We're delighted to know you had a positive experience with our team at Audi Burlington. Thanks for recommending us and for your kind words about our communication and service!

March 07, 2024

Over all excellent service. Very accommodating, professional and knowledgeable staff. Highly recommend purchasing and servicing a vehicle with them. More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Audi Burlington responded

Hi Marty! We're delighted to know that you had a great experience with our team at Audi Burlington. Thanks for recommending us and sharing your positive feedback!

March 07, 2024

Friendly staff. Appreciate the video and the flexibility of hours. Overall it was a pleasant experience More

by Michelle.carney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max and Anthony
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Mar 08, 2024 -

Audi Burlington responded

Hi Michelle! We're glad to know that you had a pleasant experience with our friendly staff at Audi Burlington. We appreciate your feedback and look forward to serving you again!

March 06, 2024

Great customer support, friendly, honest, high quality and care about their clients. Anthony was a great all around. The videos are helpful and the tech was completely honest and trustworthy! More

by jfarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Audi Burlington responded

Hi J Farb! We're so glad to know that you had a positive experience with Anthony and our team at Audi Burlington! We strive for honesty, quality service, and client satisfaction. Thanks for the feedback on our videos too - we find them quite helpful as well.

March 06, 2024

Dealing with Audi Burlington is straightforward and they do their best to make things as easy as possible. The whole experience from booking a service appointment, to dropping off the car, waiting for servi More

by greyzepher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Audi Burlington responded

Hi Grey! We're glad to know that your experience with Audi Burlington was easy! Our team always aims for a smooth process from start to finish. Thanks for the positive feedback, we appreciate it!

March 05, 2024

Excellent service. Nate listened well to my needs and was very helpful. Great experience! Thanks More

by maureen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Audi Burlington responded

Hi Maureen! Thank you for leaving us this five-star review and kind words about Nate from our service team at Audi Burlington! We'll see you next time!

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