Audi Burlington

From the get-go our encounter with Jay Levy was tops. He was friendly and welcoming. We felt at ease immediately, and never was there a moment in which we felt we were being pressured. His sincerity and str was friendly and welcoming. We felt at ease immediately, and never was there a moment in which we felt we were being pressured. His sincerity and straightforwardness allowed for a real feeling of doing good business. Having gone on line prior to our visit, we knew exactly what we wanted: the only Miata on the lot. To our relief, Jay alerted us right off that there would be no negotiating given the very fair asking price that we also noted--that also meant faster service. He knew the company's procedures which made for a smooth transaction. If there were a model salesman, it would be Jay Levy. What more could one ask for than friendliness, integrity, and knowledge combined? We are looking forward to receiving the second electronic key and owner's manual, as promised. We would definitely recommend both Audi Burlington and Jay Levy to anyone looking to purchase a car. Thank you. More

I recently purchased a pre-owned Audi A4 from Steve Campbell at Herb Chambers Audi Dealership in Burlington. I found the experience very easy. Steve was very helpful in taking me for a test drive, sho Campbell at Herb Chambers Audi Dealership in Burlington. I found the experience very easy. Steve was very helpful in taking me for a test drive, showing me the features of the car, acquainting me with the customer service area and making sure that I met Marc, the financial person, and that everything was ready when I came in for appointments. When I needed information from Steve, I had his email address and cell phone number and he was always available and helpful. I would definitely go back to him the next time I make a car purchase. I really had no idea that buying a car could not only be hassle free but actually a very pleasant experience. I would also recommend him to friends as the person to contact if interested in an Audi. I have been a loyal Herb Chambers customer for years and this latest experience confirmed the great service and positive experience I have had with this dealer. More

I've been getting my Audis serviced at Audi Burlington since 2008, and I've been nothing but thrilled with the experience I've received over the last 6 years. The staff are helpful, knowledgeab Burlington since 2008, and I've been nothing but thrilled with the experience I've received over the last 6 years. The staff are helpful, knowledgeable, friendly, and accommodating, and they always treat me like a VIP. While service isn't cheap, it is in-line with other dealerships, and the quality is top notch. I've recommended Audi Burlington on many occasions in the past, and would absolutely recommend them again without hesitation. More

Just completed my first purchase from the Burlington team where Mikail Moiseyev and Lanell Beckles helped me drive away in an S5 today. I was extremely impressed with Mikail and Lanell's approach to unde where Mikail Moiseyev and Lanell Beckles helped me drive away in an S5 today. I was extremely impressed with Mikail and Lanell's approach to understanding my needs and delivering the car that meets them. The overall experience was relaxed and customer centric with no evidence of sales pressure being applied. Quite honestly, the most pleasant car purchasing experience I have had! I would absolutely recommend Audi Burlington and Mikail & Lanell if you are looking to purchase a new vehicle. More

My experience with this dealership and more importantly with Lanell and Mikail was by far the best car buying experience I have had. They were extremely helpful, listened to what I was looking for, and wer with Lanell and Mikail was by far the best car buying experience I have had. They were extremely helpful, listened to what I was looking for, and were an absolute pleasure to work with. Highly recommend these two!!! More

This is the second time I have worked with Caitlin Meuse during my Audi purchase and both times have been nothing short of exceptional. Her attention to detail, friendliness and customer service are quite during my Audi purchase and both times have been nothing short of exceptional. Her attention to detail, friendliness and customer service are quite honestly the best I have seen in all of my car purchasing experiences (this is my 4th). She went above and beyond to make sure I had exactly what I wanted and even came in on her day off to deliver my car to me! It was truly a pleasure dealing with both her and Nick & will definitely be back for my next purchase! More

Jay, was a very informative, professional, patient and friendly Sales Person. I was very happy with the whole experience and in less that 3 hours I had the car I wanted. friendly Sales Person. I was very happy with the whole experience and in less that 3 hours I had the car I wanted. More

I went for service for a noise that was there since sometime. Audi had already replaced parts under warranty to solve the problem with no success. This time they told me they would do what it takes to sometime. Audi had already replaced parts under warranty to solve the problem with no success. This time they told me they would do what it takes to find and fix it. The issue was basically invisible and they had to compare my car with another one to find the issue in the roof box (it is a cabrio). That has been tuned, and the service team has been driving in my car to make sure it was fixed, and they succeeded to fix it. What I love is that you get a nice loaner, a smile, everything is on time, and regular updates by phone. I wish all service teams would be the same. Congratulations More

Cindy really went above and beyond Before I came in she offer me a loaner car for the day. This made it real convenient for me. I came in for the first 5000 mile check and she went over everything the offer me a loaner car for the day. This made it real convenient for me. I came in for the first 5000 mile check and she went over everything they were going to do then brought me to the loaner car, a nice Q6. I couldn't get the loaner car back until the next morning and that was fine. Cindy called me to say the car was done and enjoy the day. The next morning I dropped off the loaner and picked up my Q5. It took less then ten minutes. Thanks Sean More

I was shopping for a CPO Audi S4 with low miles and a couple specific options. There were none available in Colorado, where I live, so I started searching nationwide. I found a 2013 S4 with only 6k mil couple specific options. There were none available in Colorado, where I live, so I started searching nationwide. I found a 2013 S4 with only 6k miles for sale from Burlington Audi, and the price was very fair. I was a little bit worried about buying a car that I hadn’t seen or even driven yet, since I couldn’t find any 2013 S4’s in my area. I spoke with Jon Miranda on the phone and he made me feel very comfortable about purchasing the vehicle and even went out on the lot to inspect it himself, sending a photo of the one minor imperfection that he could see on the car. I decided to move forward, but I was working on a very tight timeframe because I was having the vehicle shipped from MA to CO and I needed it to arrive within 10 days. Jon recommended a shipping company and helped get everything coordinated to ensure that the car arrived on time. The whole sales/shipping process could have been very stressful, but Jon made it as easy and pleasant as it could possibly be by actively staying in touch with both me and the shipping company, even on his day off. I was slightly hesitant to buy a car that had been used as a dealer loaner because people don’t take the same care with those cars as they do with their own. However, I have to say that the car is pristine and it was a great compromise to save a good amount of money off the new vehicle purchase price. The one very minor flaw that Jon pointed out (a very light scuff mark on the inside bottom of the driver door) was really the only sign that the car wasn’t brand new. I would highly recommend this option to anyone looking at a new car. After the sale, Jon’s service has been great. I was really impressed that he called me a few days after I received the car to make sure that I liked it, and he even offered to walk me through any of the technology features on the car that I hadn’t figured out yet. It’s such a nice surprise when a salesperson maintains the same courtesy after the deal is done. I would certainly recommend Jon and Burlington Audi to anyone looking for a new or used car, wherever they are located! More