
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Outstanding Experience Audit of Burlington team does a fantastic job in making the experience of buying a car simple and superb! Justin Jordan and Josh Morrison did an outs Audit of Burlington team does a fantastic job in making the experience of buying a car simple and superb! Justin Jordan and Josh Morrison did an outstanding job in finding me a car that met all my needs. They were extremely attentive and went above and beyond my expectations. This dealership knows how to make a customer feel special. It's well run and the sales and support team provided an outstanding experience. More
What an experience! I purchased a 2009 A6 16 months ago from Audi Burlington, had great service and then decided it was time to step up to an A7. Read reviews, tal I purchased a 2009 A6 16 months ago from Audi Burlington, had great service and then decided it was time to step up to an A7. Read reviews, talked with friends that had the A7 and they raved about the vehicle. After going to other Audi dealerships in the area and getting the run around it was time to come home to Audi Burlington. Everyone from Lauren Savage to Zak Nolen to Mikail Moiseyev to Adnan Sehovic made the experience enjoyable and flawless. They all made me feel like I was the only person in the dealership, they offered an exceptional trade for the A6 and gave me an amazing deal for the 2013 Audi A7 Prestige! I do not work for the dealership, but can understand why anyone would like to. Thank you all and will tell my friends and clients about Audi Burlington. Steve Satin info@satinwellness.com More
True Professional Brendan showed that he cared about my needs and interests. He was very conscientious. Offered great service and and follow up. I would highly recommen Brendan showed that he cared about my needs and interests. He was very conscientious. Offered great service and and follow up. I would highly recommend him to anyone. More
Fantastic service I have been a long time customer at Herb Chambers, in truth, for no particular reason at first, but I must say that the service I have received from t I have been a long time customer at Herb Chambers, in truth, for no particular reason at first, but I must say that the service I have received from the Audi Burlington location has always been stellar and just what you would dream to receive anywhere: very courteous services, reps that will do anything they can to get your on back your way, whether with a loaner, or shuffling their schedule to accommodate exceptional circumstances (as once when I had a pretty bad engine issue and needed to take a ferry abroad the same afternoon). I have traveled across the country with my car and always found Audi dealership to be quite courteous in general, but some certainly more than others, and the team in Burlington is definitely on top of their game. Jim himself is simply outstanding and it is always a pleasure working with him. More
Great end to end experience -- Easy, Helpful, and Fast Tom and the team at Burlington Audi were incredibly attentive and helpful from the beginning to end of our car buying experience. We were greeted prom Tom and the team at Burlington Audi were incredibly attentive and helpful from the beginning to end of our car buying experience. We were greeted promptly upon entering the dealership and treated very well by every member of the staff we interacted with -- this is a very professional and courteous team. Tom was knowledgable and incredibly helpful throughout. We felt very comfortable with Tom who was able to make the car buying experience quick and easy. He was able to guide us through the ins and outs of the Q5 we purchased, but his commitment to us didn't stop when we signed papers -- Tom took the time to help us scrape away old city parking stickers and unscrew stripped license plate screws from our old car. The end to end helpfulness of Tom and the team was truly appreciated - thank you. More
Great Experience I just bought a new Audi A3 from Burlington Audi. They gave me a great price on the car and worked with me. No high pressure sales. They let me take I just bought a new Audi A3 from Burlington Audi. They gave me a great price on the car and worked with me. No high pressure sales. They let me take my time and answered all my questions. More
Great car, great sales experience! Kathleen Hutchinson was our Salesperson at the Burlington, MA Audi dealership. Boy am I glad she was!! Kathleen epitomizes professionalism and her c Kathleen Hutchinson was our Salesperson at the Burlington, MA Audi dealership. Boy am I glad she was!! Kathleen epitomizes professionalism and her customer-focused salesmanship offered unparalleled service. This statement is based upon my almost 40 years of business experience. I am a CEO in the financial services industry so I feel qualified to assess this service question. Audi is fortunate to have someone of Kathleen's caliber, especially in today's world where etiquette and follow-up (both during the sales process and after the deal is closed) is becoming a rare commodity. Kathleen made sure that she found me the exact vehicle to meet our needs, and then worked with her manager to further ensure that our concerns (whether they be regarding our trade-in vehicle or additional features we desired) were promptly and adequately addressed. When I picked up my new vehicle she spent an hour going over all the fabulous features and also demonstrated and set-up things like blue tooth connections and favorite radio station pre-sets! I will come back to Audi Burlington again, and when I do I will ask for Kathleen! Equally impressive is Nick Dota, Audi Burlington's General Sales Manager and great leader of the store's team! Nick was instrumental in working with Kathleen Hutchinson to see that we were satisfied, both with the vehicle and with Kathleen as our Sales Representative. Both Nick and Kathleen acted more like car purchasing consultants or advisors versus the proverbial 'car salesperson', and as a result my car purchasing experience was very memorable and one that I will gladly tell others about. More
Great experience working with Jonathan Kent in Finance Jon was very helpful when we were purchasing a new vehicle from Audi Burlington. He thoroughly explained different packages that we could purchase wit Jon was very helpful when we were purchasing a new vehicle from Audi Burlington. He thoroughly explained different packages that we could purchase with a new vehicle, their value short and long term, terms and condition of available offers. Patiently answered many questions and gave us sufficient time to evaluate the options. He was very courteous in person and on the phone. More
Jim Parolisi - An excellent service advisor I have had a great experience with Jim Parolisi as a service adviser. From scheduling an appointment to picking up the car, everything is taken care o I have had a great experience with Jim Parolisi as a service adviser. From scheduling an appointment to picking up the car, everything is taken care of in a professional, polite manner. More
Just go somewhere else if You have less than perfect credit but still enough to finance an Audi. I had a great experience with the salesman Brendan, he is kind and knows the br You have less than perfect credit but still enough to finance an Audi. I had a great experience with the salesman Brendan, he is kind and knows the brand well and was more than happy to sale the Q3 Premium Plus I went to see. However, when I was passed on to deal with John who is the Manager involved with getting a bank to lease or finance your loan...what a disaster. It was a Saturday and Jon couldn't find a bank to lease or finance the car so he said he would call me back on Monday. Needless to say, I never heard back from him and although I reached out to Brendan...it was futile. I ended up going to another Audi dealer and purchased a Q3 Prestige at a much better price than that of the Premium Plus at Audi Burlington. I would never step foot in that dealer again. I felt discriminated and as if my money wasn't good enough for them. I gave them 3 stars because Brendan was great and because if it hadn't been for this awful experience I wouldn't now have such an awesome car with such an awesome deal. If I could rate the work Jon performed separately I'd give the dealership one star. Does he even care about the customer? Never called, never emailed. Just awful. More