Audi Burlington

Truly a cut above the rest After owning German cars for the last 14 years I've come to appreciate many parts of ownership. Trips to the service department haven't always been on After owning German cars for the last 14 years I've come to appreciate many parts of ownership. Trips to the service department haven't always been one of those parts. Jeff and the service department at Audi Burlington are so exceptional that now when my S4 requires service that I don't mind as much. The work is always finished promptly and to my satisfaction. Throughout the process and without prompt, Jeff always keeps me informed of the diagnosis and the progress. I have no hesitation to call them up and schedule my vehicle for service and have recommended friends and family to do the same. Their level of attention to detail and professionalism, as well as capability in servicing my vehicle is well beyond anything I've experienced at other service departments. More

Best Service I have dealt with service on new vehicles for 17 years - first Saabs, then Audis. Jeff Buchholz is by far the most professional, knowledgeable and pl I have dealt with service on new vehicles for 17 years - first Saabs, then Audis. Jeff Buchholz is by far the most professional, knowledgeable and pleasant person I have ever dealt with. I have followed him from another service center to Burlington and found the new spot to be wonderful - easy to get to, spacious and with a high quality service staff. Couldn't be happier! More

Fantastic experience After years of frustration with countless other local dealers, my last two cars have been Audis from Audi Burlington. For service, Jeff Buchholz has b After years of frustration with countless other local dealers, my last two cars have been Audis from Audi Burlington. For service, Jeff Buchholz has been a pleasure to work with every time. He is friendly and courteous, but also expedient. Jeff understands that my time is valuable to me, and that combination of traits makes the service process as painless as it can ever be. Highly recommend! More

Audi S6 Service Audi Burlington service department is simply one of the best service organizations I have ever experienced. Often, "dealership" service departments a Audi Burlington service department is simply one of the best service organizations I have ever experienced. Often, "dealership" service departments are scrutinized for a variety of reasons. Audi Burlington stands up to challenges of being a dealer service department and their total effort to go above and beyond makes me very comfortable having them service both Audi's that I own. More

Fantastic Jim ! I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's g I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's got my business forever! More

Always easy Service is so simple and easy at Audi Burlington. I walk in, they do their thing, I relax and then I drive off in my tuned up car! Easy as pie and t Service is so simple and easy at Audi Burlington. I walk in, they do their thing, I relax and then I drive off in my tuned up car! Easy as pie and the people are all very helpful. More

Great Service Department The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years an The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years and he always keeps me updated with the status and any decisions that need to be made. He treats me like a friend rather than just a customer which provides a more personalized experience. More

Audi Burlington far better then Ira Audi Danvers I had an ongoing oil consumption issue with my 2009 Audi A4 which I brought to the attention of Ira Audi in Danvers almost from the time of purchasing I had an ongoing oil consumption issue with my 2009 Audi A4 which I brought to the attention of Ira Audi in Danvers almost from the time of purchasing the certified vehicle. They were not helpful to say the least. Jim Parolisi at Audi Burlington explained the history of the problem and helped present the case to Audi America. The result was very positive; Audi America stood behind the vehicle even though it was out of warranty and I feel that Jim played a role in the decision. The repairs we done quickly and now my car runs better then ever. For now on when I need major service I will look to Audi Burlington and Jim Parolisi. Drive right by Ira Audi in Danvers and head to Herb Chambers Audi in Burlington if you want people who really know how to treat customers and the best Service techs you will find for your Audi. More

Great Service Experience Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I ex Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I expected. Derek provided a clear description of what work was performed as part of the scheduled maintenance. More

5k service Derek is great and always very helpful. Thanks for scheduling my appointment so quickly. Always a pleasure. I will definitely continue to have my c Derek is great and always very helpful. Thanks for scheduling my appointment so quickly. Always a pleasure. I will definitely continue to have my car serviced at Audi Burlington. More