
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,263 reviews
My opinion Had the the occasion to visit the Audi store in Burlington & was interviewed by Sales consultant on what I was looking for in a SUV. Individual was p Had the the occasion to visit the Audi store in Burlington & was interviewed by Sales consultant on what I was looking for in a SUV. Individual was patient with all of my answers & questions & able to id my needs & budget constraints. With those in mind, I test drove an almost new CPO Premium Plus with tech package. Very good vehicle with the fun to drive quotient! Price & trade value not so good! Follow-up is always tricky in the sales business & I acknowledge that as you don't want the dealership to be a nuisance, yet we all want to feel special. Not sure where my perception of dealership behavior changed, but was not pleased & purchased elsewhere. No names used above as I chalk it up to my not communicating more strongly my activity of shopping for what I considered a fair price on product as well as my trade! More
Great professional and personalized customer service We were very satisfied and impressed with Brendan Leary's expertise, professional knowledge and personal, polite and respectful behavior in selling us We were very satisfied and impressed with Brendan Leary's expertise, professional knowledge and personal, polite and respectful behavior in selling us our brand new Q7. Burlington AUDI should be very happy to have colleagues like Brendan on board! More
Keeping it REAL! I drove a bit to see a mini the dealership had and they don't even sell them! When I arrived I met a wonderful sales lady Kathleen Hutchinson! She was I drove a bit to see a mini the dealership had and they don't even sell them! When I arrived I met a wonderful sales lady Kathleen Hutchinson! She was so "REAL" which was great! Very personable friendly and knew her stuff. I didn't feel like I had to have my guard up which was a first for a dealership usually attacked! While waiting other Sales persons made sure I was being helped again non aggressive. I really wanted this car and Audi was so great to meet me where I needed to be. I'm so happy! I will let everyone I know I had the best experience here and all who know me know I have seen many dealerships! Kathleen I truly believe I made a friend. Thanks again!!!! What a pleasure thank you AUDI !!!! Just one thing... The receptionist needs to speak slower. Thanks More
Outstanding Experience Peter Matton provided me with a pleasurable and easy experience during my purchase of a new Audi Q3. Peter is professional, genuine, and has extensive Peter Matton provided me with a pleasurable and easy experience during my purchase of a new Audi Q3. Peter is professional, genuine, and has extensive product knowledge. He was courteous and did not pressure me to purchase. He patiently answered my many questions leading up to my decision to purchase. Shawn and Zac in the Finance Department were equally professional and made the process effortless and fast. Thanks again to Peter, Shawn, and Zak for providing outstanding customer service and making my experience in buying an Audi and outstanding one! Thanks, Julie More
Very Professional. Tremendous sales experience!! Brendan, again thank you for your hard work, attention to detail, and tremendous professionalism delivering my A7 today. I will touch base in a week o Brendan, again thank you for your hard work, attention to detail, and tremendous professionalism delivering my A7 today. I will touch base in a week or so and take you up on your offer to go over any questions I am sure to have on the new features offered in the A7. thank again. Eric More
The Best Car Buying Experience - Ever I was one of the folks living with the TDI uncertainties (2014 Audi A8L TDI) and had chanced upon discussiing my issues with the Audi Burlington Team I was one of the folks living with the TDI uncertainties (2014 Audi A8L TDI) and had chanced upon discussiing my issues with the Audi Burlington Team while I was there for a regular service. Audi Burlinbgton is run by a group of individuals who will go beyond any expectations that I have from any Car Dealership. My problem was immediately their problem and the whole team (From the General Manager Adnan to the Sales team (Josh / Nick / Peter) to the finance team (Shawn) to the service team (Cindy) were collaborating to help me out with my situation of owning the TDI. A8L. Long story short, I went in to service my 2014 A8L TDI and I walked out with a 2016 A8L 4.0 Gas version. Audi Burlington team has won me over for rest of my car purchasing life. Truly grateful for their support, concerns and treating me not as a customer but one of their own. Sanjay More
A++++ What can I say other than the fact that Adnan, Jonathan, Brendan, and Nitra are one amazing team. How else could I explain buying a new car on Novembe What can I say other than the fact that Adnan, Jonathan, Brendan, and Nitra are one amazing team. How else could I explain buying a new car on November 16, and then just a few months later on February 4 buy another new car? From Adnan's leadership, to Nitra's attentiveness, to Jonathan's massive collaborative effort, and concluding with Brendan's delivery of my car - my experience has been outstanding and my car purchase an absolute dream come true. Now, let's talk about the delivery. Brendan's fervor, attention to detail, and first rate concern for all aspects of my purchase experience is barnone the most enthusiastic and joyful of my car purchases (of which this is my 30th car purchase). Brendan has been a "go to guy" with whom I felt fully comfortable trusting in, getting anything that I needed done, and ultimately sharing in my "12-year old boy buys a supercar" dream come true. Absolutely stellar. More
Professional and Courteous Brendan Leary helped me to buy a new Audi Q3 with courtesy, professionalism, and care. He answered my many many questions patiently and with an exten Brendan Leary helped me to buy a new Audi Q3 with courtesy, professionalism, and care. He answered my many many questions patiently and with an extensive knowledge of the vehicle that gave me the confidence that I was making the right choice for my needs. Brendan's commitment to me as a first time buyer assured me that I was in good hands. Many thanks, Brendan. More
Capital P in the word Professionalism How often to do you have an interaction with a New Car Dealer and at the end of the day you are glad you did? Knowing I wanted to buy a new car a How often to do you have an interaction with a New Car Dealer and at the end of the day you are glad you did? Knowing I wanted to buy a new car and Herb Chambers has the most product, I sought a dealership that would have the variety of product choice yet can accommodate that I live in new Hampshire and is equipped to sell a vehicle across state lines. As it turns out, I had a chiropractic appointment, and I struck up a conversation with an Audi technician. To make a long story short, he introduced me to Brendan Leary the only sales person he could recommend. Brendan Leary went out of his way to make this event happen - driving two hours to my home (with the new car) to register it and transfer ownership from the dealership to me. This trip, of course, was after I/we constructed a deal that was comfortable. Thank you, Brendan, I have a feeling that I will see you again. More
Thank you Brendan! Thank you Brendan for making the car buying experience so easy! I originally visited Audi of Burlington to take a quick look at the A6 before leasing Thank you Brendan for making the car buying experience so easy! I originally visited Audi of Burlington to take a quick look at the A6 before leasing another BMW 5 series. Needless to say, I am happy I made the trip. I am fortunate that I met Brendan Leary. Rather than "sell" me the car, I truly feel that he helped me purchase one... Yes, I know I sound like a Herb Chambers ad, but it's true! Brendan has amazing product knowledge, a calm no-pressure demeanor and a clear desire to make sure that I ended up in a car that I would truly enjoy. Josh Morrison was accessible, honest and transparent as he located a car that had the options I wanted and as we finalized the deal. I highly recommend Brendan, Josh and the entire team at Audi of Burlington. More