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Audi Burlington

Burlington, MA

4.9
3,348 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,348 reviews

October 19, 2016

Best Service Department Every time I bring in one of our Audis they take care of us and make sure everything is done right the first time. Truly the best service department i More

by Stephanie16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you, Stephanie! We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 19, 2016

Personal service Service simply as good as it gets. The flexibility to schedule and obtain loaner cars is simply unparalleled. Jeff, as a service advisor, is knowled More

by JCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service. Employees like Jeff make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

October 19, 2016

Happy Customer Bought my A6 in 2013 at Audi Burlington and been using the service department ever since. Always treated with respect and given the time required to More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you! We take great pride in surpassing any and all expectations you might have with servicing your vehicle. I’m so pleased to know that Jeff proudly represented our company values and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 19, 2016

Everything is great and easy car buying experience I will recommend Ryan and Jay to anyone looking to buy an Audi. They took the time to show me everything about the car. Jay delivered the car to me wh More

by Zk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Beattie
Oct 19, 2016 -

Audi Burlington responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Ryan and Jay make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

October 19, 2016

My First Visit Just moved to area with my new A6 which needed service. Derek was responsive and efficient when I brought it in for service. All good.....I now hav More

by JHouseseller
Customer Service
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Welcome to the area and thank you for taking the time to share your recent experience with us! Derek is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

October 19, 2016

Direct, quick, dropped the car off and another was ready Detailed explanation, the issue was caught in the Spring, but didn't need to be addressed at the time. Report was thorough, and a replacement was rea More

by Daniel Edmonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you for your glowing review, Daniel! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Derek make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help. Best, Adnan Sehovic, General Manager

October 18, 2016

Service review Derek Brodeur was excellent in handling my service. Couldn't ask for more. Will look forward to dealing with him when I have to return for my next ser More

by claude1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 18, 2016 -

Audi Burlington responded

Thank you for the five-star review! We're so happy to hear that Derek and our service department were able to assist you. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

October 18, 2016

Excellent Service I had just called the prior day and received an appointment for the next day. The service was performed exceptionally in record time and even an inspe More

by NDLeprechaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 18, 2016 -

Audi Burlington responded

Thank you! We're proud of the great service that Derek provides to our customers and I'll be sure to pass along your kind words. Best, Adnan Sehovic, General Manager

October 15, 2016

Service on a tire Service was great. Dealership got me the appointment on short notice. Took care of the issue promptly and at a great price. Derek was excellent at com More

by Drubin33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 17, 2016 -

Audi Burlington responded

Thank you for this terrific review! I'm so glad Derek was able to assist you with your service needs. Please feel free to reach out to us with any questions as we are always here to help! Kind Regards, Adnan Sehovic, General Manager

October 14, 2016

Service I will always bring my car here for any service issues. People ask why I drive this far from home and don't just go to a closer dealer, but I always g More

by Marisa32686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 17, 2016 -

Audi Burlington responded

I sincerely appreciate the time it took for you write this great review about our service team! We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Adnan Sehovic, General Manager

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