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Audi Burlington

Burlington, MA

4.9
3,237 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,237 reviews

August 11, 2016

Professional and personalized experience From start to finish Lauren Savage in the BDC and the delivery of our new Audi Q3 by Brendan Leary the experience was impeccable . The caliber of pro More

by Pags
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Nick Dota
Aug 11, 2016 -

Audi Burlington responded

Thank you! We're so happy that we were able to exceeded your expectations with your car-buying process. Lauren, Brendan, Josh and Nick are such assets to this team and I'm so glad you enjoyed working with them. We truly value your business and we hope to have the opportunity to serve your automotive needs for many years to come. Best, Adnan Sehovic, General Manager

August 09, 2016

Great experience leasing 2 new Audi's! We made an appointment through Mikail to look at some new vehicles to upgrade our current cars. I was looking to trade in my VW Passat and my wife wan More

by Ward92288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikail Moiseyev, Zak Nolen
Aug 10, 2016 -

Audi Burlington responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Audi Burlington for your purchase needs. It’s a pleasure to read that Brendan, Zak, and Mikail were able to assist you and your wife with your automotive needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

August 08, 2016

What a team! Brendan and team worked hard to help me and my wife get into the car we wanted. This is our second car we have leased with Brendan and we look forward More

by Patrick Fogarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikail Moiseyev, Zak Nolen
Aug 09, 2016 -

Audi Burlington responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you and your wife during your visit with Brendan, Mikail and Zak. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

August 06, 2016

Highly recommend Brendan Leary! I feel fortunate for the opportunity to have worked with Brendan in finding the Audi that I wanted. Brendan is a genuine guy who works for you and wit More

by Natalie
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

Audi Burlington responded

Thank you, Natalie, so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Brendan. He is truly an asset to this team. May you enjoy many safe and amazing miles this summer in your new Audi! Best, Adnan Sehovic, General Manager

Aug 10, 2016 -

Natalie responded

I am sorry the review doesn't show 5 stars. It should be 5 stars, especially for Brendan. I'm not sure how that correlated. Thanks.

August 06, 2016

hassle free, pleasant, would do it again Brian was extremely knowledgeable, made the whole experience easy. He took the time to make sure I was satisfied with my choice. When I picked up th More

by nanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Nolen, Brian Okova
Aug 08, 2016 -

Audi Burlington responded

Thank you for taking the time to share your recent experience with us, and congratulations on your new Audi! Brian and Zak are such assets to our team, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

July 26, 2016

Expectations Exceeded Every single person we worked with through the first moment I stepped through the doors to the moment I drove off the lot exceeded my expectations. So More

by melmcd1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Mikail Moiseyev, Brian Okova
Jul 26, 2016 -

Audi Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Josh, Mikail and Brian. At Audi Burlington, we take great pride in surpassing any and all expectations you might have in your vehicle buying decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your family's automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

July 24, 2016

Amazing experience, amazing people! Purchasing a car can oftentimes be an incredibly arduous experience, as was my previous car purchasing experience. However, then I met Kathleen Hutchi More

by Wolverine49
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikail Moiseyev, Kathleen Hutchinson, Zak Nolen
Jul 25, 2016 -

Audi Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Kathleen, Mikail and Zak's efforts made the difference in your car buying experience. They are valuable team members, indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Adnan Sehovic, General Manager

July 24, 2016

No extensive negotiating needed I visited 3 other dealerships that all played the negotiation game- one quick call to Lauren Savage in Sales, and I received an immediate quote that b More

by Quincymass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2016 -

Audi Burlington responded

Thank you so much for taking the time to share your experience with Lauren. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! Enjoy your new Audi A4 and we look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

July 24, 2016

Over 5 years of Excellent Audi Service I have been working with Jim Parolosi for over 5 years regarding service needs for my Audi A4. Jim is knowledgable, dependable and very professional More

by JMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2016 -

Audi Burlington responded

I sincerely appreciate the time it took for you write this great review about Jim. Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visits with him. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Adnan Sehovic, General Manager

July 22, 2016

Easy Process Peter made the process of turning in my leased Q5 and getting into a newly leased one extraordinarily easy. I highly recommend him and Audi Burlingto More

by car review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Nolen
Jul 22, 2016 -

Audi Burlington responded

Thank you for sharing this terrific feedback and for choosing Audi Burlington for your purchase needs. It’s a pleasure to read that Peter and Zak were able to assist you with your Q5 purchase. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Adnan Sehovic General Manager

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