Audi Burlington

Brendan was exceptional I recently bought a Q5 from Audi Burlington from Brendan. The entire process was painless and fun for my family. Brendan was patient and honest and tr I recently bought a Q5 from Audi Burlington from Brendan. The entire process was painless and fun for my family. Brendan was patient and honest and truely listened. The GM Nick gave us the best offer to start. I recommend them highly. Maria More

Exceptional Service I had purchased my Audi in NYC, so needed a dealership in the Boston area to get it serviced. After reading reviews of Audi Dealerships in the area, I had purchased my Audi in NYC, so needed a dealership in the Boston area to get it serviced. After reading reviews of Audi Dealerships in the area, I settled on Audi Burlington and after my experience with Derek Brodeur I understand why people are so happy with their service. I was treated like a I had been a customer for years! I highly recommend them to anyone looking for an Audi dealership to service their car. More

Awful Customer Service from Adnan Terrible experience when I had an issue with the car. Leasing experience was good but I received awful customer service from Adnan Sheovic the general Terrible experience when I had an issue with the car. Leasing experience was good but I received awful customer service from Adnan Sheovic the general manager. Adnan didn't return my email and when I called he was rude. A follow up to my email or a phone call would have gone a long way. FYI if you're thinking of buying/leasing an Audi, bank on any repairs taking months because the parts are slow to arrive. I wasn't the only person waiting over a month to get my Audi back. More

Great Experience Peter sold me an A3 recently. It was a great experience. Peter made the buying experience extremely easy. I highly recommend anyone looking to buy a n Peter sold me an A3 recently. It was a great experience. Peter made the buying experience extremely easy. I highly recommend anyone looking to buy a new or used car to use peter and the staff at Audi Burlington. More

Brendan did a great job explaining the purchase of a CPO Brendan Leary made the experience of dealing with a big dealership feel very personal. He has a strong understanding of the Audi products. I expect we Brendan Leary made the experience of dealing with a big dealership feel very personal. He has a strong understanding of the Audi products. I expect we have established a good business relationship. More

Brendan was amazing! Brendan sold me an A6 recently. He was such a wnderful salesperson to work with. He made the entire experience a breeze. I highly recommend him when c Brendan sold me an A6 recently. He was such a wnderful salesperson to work with. He made the entire experience a breeze. I highly recommend him when considering your next car purchase. More

35K Service & Extra Jim is by far the best service man that we've encounter in the past. Hands down. Very straight upfront and courteous. He went beyond his duty to ma Jim is by far the best service man that we've encounter in the past. Hands down. Very straight upfront and courteous. He went beyond his duty to make sure that we are happy with the service performed. It was our 35K service for our vehicle. Front break pads and rotor were replaced promptly after Jim called to give us a quote. Though it's expensive given it's Audi OEM parts comparing to other vehicle brands, he found us a coupon to use which saved a bit money. There were minor scratches present in the front of the vehicles that I noted(not Audi's fault/cause). Jim agreed to take a look and arranged me to come in on a separate day. The repair was done in less than 20 minutes. The vehicle came out clean as before(95% of scratches were buffed out and gone, and I'm pleased with the outcome). I highly recommend anyone who's looking to service their Audi's. This dealership in my opinion is by far the best. Thank you Jim. More

Best Audi Dealership in New England! Jeff in the Audi service department is a rare find! He is a true Audi enthusiast and knows his stuff... He's been my A8 service rep for the past three Jeff in the Audi service department is a rare find! He is a true Audi enthusiast and knows his stuff... He's been my A8 service rep for the past three years and it's truly the best service I have received. He has an honest no pressure approach. I've been an Audi driver for ten years and have yet to find better service. I live an hour away from the dealership but continue to seek Jeff and his service team out for routine maintenance and repairs. Even last minute repairs on a Friday afternoon are a breeze after a quick phone call...and he even was able to secure a loaner last minute. As long as I drive an Audi, I will continue to seek out their service department. They are always flexible in accommodating my unusual schedule. In on instance, which speaks volumes to their level of service and commitment, Jeff arranged a conference call with the head service technician so he could better explain the diagnostics and what needed to be fixed, since I didn't initially understand the issue at hand... I've had my car service at five or sex other Audi locations in Massachusetts and New Hampshire, and no one has come close to the level of service that Jeff and his team provide. Although I did not buy my Audi at this location, I will certainly be purchasing my next. I have bought within the Herb Chambers brand before and when I have consulted the sales staff at this location, they are polite, curteous, and nothing but professional. They have a customer for life... More

First Rate A clean, bright showroom, fair dealing, takes lots of time to make sure the buyer "knows" all the nooks and crannies of the new auto. Great service, e A clean, bright showroom, fair dealing, takes lots of time to make sure the buyer "knows" all the nooks and crannies of the new auto. Great service, easy to get appointment to fit your schedule. More

Truly Pleasant Experience My prior vehicle had been totaled and I was looking for a pre-owned vehicle that wasn't even from their brand. They ended up having exactly the vehic My prior vehicle had been totaled and I was looking for a pre-owned vehicle that wasn't even from their brand. They ended up having exactly the vehicle I was looking for. Kathleen H. and Nick D. were AWESOME to work with. They were clear and up front, always asked if we wanted something to drink or needed anything, and told us that even though the vehicle wasn't on our schedule (meaning that it could be sold before we decided) that THEY were on our schedule. Polite, professional and polished. Great place to do business. Would return again for sure! More