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Audi Burlington

Burlington, MA

4.9
3,237 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,237 reviews

September 26, 2016

Excellent experience Derek Brodeur was friendly & efficient I made an appointment at Audi of Burlington for a scheduled maintenance and to replace a road hazard tire under my insurance policy I bought with the More

by JohnK67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 26, 2016 -

Audi Burlington responded

Thank you for the five-star review, John! We're so happy to hear that Derek and our service department were able to assist you with your tire. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

September 26, 2016

Friendly and professional Derek Brodeur (Burlington Audi) was both professional and easy to work with from scheduling the appointment to reviewing the charges to arranging a lo More

by M Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 27, 2016 -

Audi Burlington responded

Thank you for taking the time to write this review! Derek is such an asset to our team and I know he will be pleased to read your positive feedback. Thank you for your business and we look forward to seeing you again in the future! Best, Adnan Sehovic, General Manager

September 25, 2016

Exceptional service Really exceptional service under challenging circumstances! Tim took care of me from the moment my car arrived on the flatbed at 7am Saturday morning. More

by Maxwell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Sousa
Sep 26, 2016 -

Audi Burlington responded

Thank you for sharing your experience with us, Maxwell! I'm so pleased to hear that Tim was able to assist you with your service needs and get you back on the road for your appointment. Tim truly is a valuable member of our crew and I am glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Adnan Sehovic, General Manager

September 25, 2016

Wonderful Experience The moment we stepped inside; Sven Curkic greeted us; he was very patient, answering to all our questions. Great customer service and a very pleasant More

by Neem1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sven Curkic
Sep 26, 2016 -

Audi Burlington responded

Thank you for the five-star review! We're so happy to hear that Sven was able to assist you with your new vehicle. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

September 21, 2016

Excellent initial sales experience MY wife and I are in a preliminary stage of investigating new cars, and I had read some great reviews of the A4 and A6. We entered the Burlington deal More

by radams
Recommend Dealer
Yes
Employees Worked With
Brian Okova
Sep 21, 2016 -

Audi Burlington responded

Thank you for taking the time to post such great comments about you and your wife's experience with Brian. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our guests' expectations. Thank you for your feedback and please let us know if you have any other questions about the Audi A6! Sincerely, Adnan Sehovic, General Manager

September 21, 2016

Brought the car in for a recall I brought the car in for a recall while I was there dropping it off they noticed I was there near scheduled maintenance so they did both More

by Robert Spears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 21, 2016 -

Audi Burlington responded

Thank you, Robert, for taking the time to share your service experience with Derek. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

September 20, 2016

Smooth, Easy Experience This was my first car purchase, and I was feeling kind of anxious about the process. Audi of Burlington was our first stop and I left with great feeli More

by Nick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Zak Nolen, Brian Okova
Sep 20, 2016 -

Audi Burlington responded

Thank you, Nick, for taking the time to recognize Brian, Josh and Zak. I'm so happy to know that they were able to provide you with a pleasant time purchasing your new car. Thank you for your business and we look forward to assisting you with your future sales and service needs. Best, Adnan Sehovic, General Manager

September 20, 2016

Lied About Repairs on CPO A4 Went in looking at various CPO vehicles. Black on black CPO A4 caught my eye on the showroom floor. After a brief negotiation, I had realized the en More

by Wilmington Guy
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Matton
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2016

Recall All work was done in a timely manner. This was just a recall for a software update, so not much to say about it. They washed the car afterwards, whic More

by Winnie
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
September 18, 2016

Leased a Q3...couldn't expect a better service I leased a Audi Q3 from Burlington Audi...couldn't be happier with the service I received. Excellent personal service the time I walked in to the end More

by Hks223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Okova
Sep 19, 2016 -

Audi Burlington responded

Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments to Brian and to the rest of the team. We pride ourselves on offering high quality customer service, and I'm glad we were able to assist you. Until we have the opportunity to work with you again, take care! Best, Adnan Sehovic, General Manager

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