
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,237 reviews
Excellent experience Derek Brodeur was friendly & efficient I made an appointment at Audi of Burlington for a scheduled maintenance and to replace a road hazard tire under my insurance policy I bought with the I made an appointment at Audi of Burlington for a scheduled maintenance and to replace a road hazard tire under my insurance policy I bought with the new car When I arrived I was greeted by 2 friendly attendants in a very clean drive thru area and ushered into a service advisor Derek Brodeur He looked up my info and within minutes saw I had the tire insurance ,found out the new tire was in stock and told me my car would be serviced,tire replaced and the car would be cleaned .This would take about 1 1/2 to 2 hours and ushered me to a very comfortable waiting area where I could do some work and watch TV He called me over in about 1 hour & 45 minutes ,the car was all set and within a few minutes I was on my way. It was a ver pleasant experience. More
Friendly and professional Derek Brodeur (Burlington Audi) was both professional and easy to work with from scheduling the appointment to reviewing the charges to arranging a lo Derek Brodeur (Burlington Audi) was both professional and easy to work with from scheduling the appointment to reviewing the charges to arranging a loaner vehicle. More
Exceptional service Really exceptional service under challenging circumstances! Tim took care of me from the moment my car arrived on the flatbed at 7am Saturday morning. Really exceptional service under challenging circumstances! Tim took care of me from the moment my car arrived on the flatbed at 7am Saturday morning. Listened to my description of engine failure, told me what he surmised may have happened (he turned out to be correct), got me a loaner so I could get to my appointment, and had the car repaired and ready for me by Tuesday, even though I added on a full car detail! More
Wonderful Experience The moment we stepped inside; Sven Curkic greeted us; he was very patient, answering to all our questions. Great customer service and a very pleasant The moment we stepped inside; Sven Curkic greeted us; he was very patient, answering to all our questions. Great customer service and a very pleasant experience. Very happy with our new car. Definitely will contact Sven Curkic again for our next car. Thank you More
Excellent initial sales experience MY wife and I are in a preliminary stage of investigating new cars, and I had read some great reviews of the A4 and A6. We entered the Burlington deal MY wife and I are in a preliminary stage of investigating new cars, and I had read some great reviews of the A4 and A6. We entered the Burlington dealership and were assisted by Brian Okova, who was very knowledgeable about the features of each car. After sitting in a few cars, we decided to test drive the A6. During our test drive, Brian walked us through all the features of the car and explained everything very clearly. As a result we are now seriously considering a purchase. More
Brought the car in for a recall I brought the car in for a recall while I was there dropping it off they noticed I was there near scheduled maintenance so they did both I brought the car in for a recall while I was there dropping it off they noticed I was there near scheduled maintenance so they did both More
Smooth, Easy Experience This was my first car purchase, and I was feeling kind of anxious about the process. Audi of Burlington was our first stop and I left with great feeli This was my first car purchase, and I was feeling kind of anxious about the process. Audi of Burlington was our first stop and I left with great feelings not only about the car we drove, but also about the dealership as a whole. I especially appreciated Zak giving us an abbreviated car tour while we waited for a sales rep to be available on a busy Saturday afternoon, and Brian was not overly pushy and was great about answering questions throughout the process in person, via phone, and via email. Finally, Josh got us through the final purchase steps quickly on a busy Monday night when we were eager to wrap things up and get home. Great experience all around! More
Lied About Repairs on CPO A4 Went in looking at various CPO vehicles. Black on black CPO A4 caught my eye on the showroom floor. After a brief negotiation, I had realized the en Went in looking at various CPO vehicles. Black on black CPO A4 caught my eye on the showroom floor. After a brief negotiation, I had realized the entire bottom of the front passenger side door was repainted. Drip marks, orange peel, and even missing clear in one spot. I pointed this out to the "Audi Brand Specialist" who denied everything and said it went through the Audi "HOWEVER MANY POINT" inspection. Shame on Herb Chambers for trying to pass this off and cheat the system, but I'm not surprised from visits to other Herb Chambers dealerships. They wouldn't budge on the price and told me they couldn't do anything for me. Moral of the story, they are another dirty car stealership up to no good. They called me and begged me to come back for 2 weeks while I happily purchased a car at Prime Audi in Westwood, MA with no shenanigans or hidden surprises. Peter I don't appreciate the run around, and same goes for Herb Chambers. More
Recall All work was done in a timely manner. This was just a recall for a software update, so not much to say about it. They washed the car afterwards, whic All work was done in a timely manner. This was just a recall for a software update, so not much to say about it. They washed the car afterwards, which is standard for any luxury model dealer. More
Leased a Q3...couldn't expect a better service I leased a Audi Q3 from Burlington Audi...couldn't be happier with the service I received. Excellent personal service the time I walked in to the end I leased a Audi Q3 from Burlington Audi...couldn't be happier with the service I received. Excellent personal service the time I walked in to the end finalizing the deal. I came out smiling and fully satisfied. More