Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great experience Ryan Beattie was extremely attentive listening to our needs and our personal history. He was not hurried with us, giving us the opportunity to think Ryan Beattie was extremely attentive listening to our needs and our personal history. He was not hurried with us, giving us the opportunity to think through choices. He searched to find just the right Q5 for us, both in color and options. The first pricing he provided was fair and in our ballpark. Ryan was extremely personable and easy to work with, not your usual car buying experience. His attention to client background put us at ease, and more inclined to make a deal. His final personal touch was the wording on the red delivery card - he remembered my USAA background by writing Lt. John Shea and Joyce Shea. More
Easy, great service. This was the easiest car buying experience I've ever had. Ryan was enthusiastic and knowledgeable and just a good guy. 5 stars. Josh and Zach in th This was the easiest car buying experience I've ever had. Ryan was enthusiastic and knowledgeable and just a good guy. 5 stars. Josh and Zach in the business office were great as well. They were able to accommodate our crazy schedule. The Q5 is fantastic. More
Buy your next Audi w/Ryan Beattie @ Herb Chambers Burlington Wow talk about a great experience buying car! Ryan Beattie made the experience easy and something I never thought possible...fun! Ryan was professio Wow talk about a great experience buying car! Ryan Beattie made the experience easy and something I never thought possible...fun! Ryan was professional, knowledgeable, and patient. His friendly attitude made the whole process fast and easy. I felt that he wanted me to get the best deal possible and he took the extra time and effort to make it happen. This is my 3rd Audi, but 1st experience with Ryan as my sales person - it will not be my last! I couldn't recommend Ryan more!! More
Purchasing new Q5 Brendan Leary made the buying experience effortless and enjoyable. He was professional and thorough in his knowledge of the Q5 and I was able to make Brendan Leary made the buying experience effortless and enjoyable. He was professional and thorough in his knowledge of the Q5 and I was able to make my decision immediately. I would highly recommend seeking his assistance for future purchases with Audi Burlington! More
Service and Sales exemplary! Outstanding customer service from the purchase last year through servicing of my Q5. Peter in Sales and Derek in service are assets to the organizatio Outstanding customer service from the purchase last year through servicing of my Q5. Peter in Sales and Derek in service are assets to the organization. Total follow through! More
Very professional sales representative and sales manager. My purchase of a 2016 Audi A6 TDI from Audi of Burlington was a very positive experience. The salesman was very knowledgeable and knew his product we My purchase of a 2016 Audi A6 TDI from Audi of Burlington was a very positive experience. The salesman was very knowledgeable and knew his product well. The test drive was a fair representation of how the vehicle performed in various driving conditions. Hew was friendly and helpful during the entire buying experience. The salesman even drove to our home to have some paperwork signed which saved me a long trip from Cape Cod. I would be happy to recommend Jay Levy to anyone looking for an Audi vehicle. The sales manager again was very helpful in my decision making process. He also knew the particular car and its features well. I was offered a fair deal and the process was a very pleasant one. I found the dealership to be very honest and straightforward in my dealings with them. More
Will absolutely be coming back Needed help getting a couple parts for my 2010 A4, a good friend had reccomeneded the Burlington location to me. Had no problem getting what I needed Needed help getting a couple parts for my 2010 A4, a good friend had reccomeneded the Burlington location to me. Had no problem getting what I needed thanks to Adam Williams. Was a pleasure to talk with, extremely professional and made the whole process a breeze. Will absolutely be returning here any time I'm in need of service! More
Excellent Service Experience Because of Jim Parolisi I recently brought my S4 to be serviced by Audi Burlington, Ma. My service advisor, Jim Parolisi, provided me with excellent service. He was very kn I recently brought my S4 to be serviced by Audi Burlington, Ma. My service advisor, Jim Parolisi, provided me with excellent service. He was very knowledgeable of the mechanical issues, showed care explaining the issues to me thoroughly and followed up as appropriate as to when my car would be ready. The dealership provided a loaner car to help ease the disruption of my daily routine. When comparing Jim's service with other local European car dealerships (competitors) I've visited in the past, the positive experience Jim provided was the best a customer can ask for during a time of need with a car problem. Because of Jim's service, I've also recommended Audi Burlington to other Audi owners. MANY THANKS, Jim -- you're the best! Another very satisfied customer for Audi Burlington service department. More
Review I recently leased an Audi Q5 from Brendan Leary. He was very personable and knowledgable about the Audi line and extremely responsive to my needs. T I recently leased an Audi Q5 from Brendan Leary. He was very personable and knowledgable about the Audi line and extremely responsive to my needs. The process was quick, easy and painless. More
Avoid at all costs Absolutely horrendous experience here on Memorial Day. My husband and I were working with a sales associate who seemed to understand what we were lo Absolutely horrendous experience here on Memorial Day. My husband and I were working with a sales associate who seemed to understand what we were looking for. The associate called his sales manager (Nick Dota) who came over and became quite aggressive after a misunderstanding re:timing of availability of one of the cars we wanted (never offering a dealer swap, short term use of courtesy car, etc and instead trying to upsell navigation on a car on the lot). My husband tried to clarify his message, after which the sales manager shouted, "you must not be listening." My husband said, "excuse me?" The sales manager proceeded to throw our keys at my husband and told us to take our business elsewhere. He followed us out of the dealership shouting threats multiple times in front of at least five other customers (maybe more?) in the show room on the holiday weekend. He continued to scream as we drove away. Unfortunately, I think this had a lot to do with what we were wearing and not being taken seriously as a customer. Horrified, we thought this must be representative of a Herb Chambers dealership and not the Audi brand. Luckily, we were able to purchase the two cars we were looking for at another Audi location later the same day (which was able to easily accommodate our requests). More