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Audi Burlington

Burlington, MA

4.8
3,178 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,178 reviews

July 13, 2016

Great experience Ryan Beattie was extremely attentive listening to our needs and our personal history. He was not hurried with us, giving us the opportunity to think More

by jjcsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Jul 14, 2016 -

Audi Burlington responded

Thank you, Lt. Shea and Mrs. Shea, for sharing your story! We really appreciate your business, as well as, your feedback on working with Ryan. Ryan is a valuable member of our team and we're lucky to have him. We trust you are enjoying your new Audi Q5 and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

July 12, 2016

Easy, great service. This was the easiest car buying experience I've ever had. Ryan was enthusiastic and knowledgeable and just a good guy. 5 stars. Josh and Zach in th More

by 22liberty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Zak Nolen, Ryan Beattie
Jul 12, 2016 -

Audi Burlington responded

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Adnan Sehovic, General Manager

July 12, 2016

Buy your next Audi w/Ryan Beattie @ Herb Chambers Burlington Wow talk about a great experience buying car! Ryan Beattie made the experience easy and something I never thought possible...fun! Ryan was professio More

by Maria M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Jul 13, 2016 -

Audi Burlington responded

Thank you, Maria, so much for the wonderful review. Ryan is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

July 03, 2016

Purchasing new Q5 Brendan Leary made the buying experience effortless and enjoyable. He was professional and thorough in his knowledge of the Q5 and I was able to make More

by Katmoy62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Audi Burlington responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Brendan was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Adnan Sehovic, General Manager

June 23, 2016

Service and Sales exemplary! Outstanding customer service from the purchase last year through servicing of my Q5. Peter in Sales and Derek in service are assets to the organizatio More

by Bill Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Brodeur
Jun 24, 2016 -

Audi Burlington responded

We really appreciate you taking the time to leave feedback for our dealership. A quality car-buying and service experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Adnan Sehovic, General Manager

June 17, 2016

Very professional sales representative and sales manager. My purchase of a 2016 Audi A6 TDI from Audi of Burlington was a very positive experience. The salesman was very knowledgeable and knew his product we More

by williamwhays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dota, Zak Nolen
Jun 17, 2016 -

Audi Burlington responded

Thank you, William! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Jay, Zak and Nick were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Adnan Sehovic, General Manager

June 17, 2016

Will absolutely be coming back Needed help getting a couple parts for my 2010 A4, a good friend had reccomeneded the Burlington location to me. Had no problem getting what I needed More

by Tko4111994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Williams
Jun 17, 2016 -

Audi Burlington responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Adam. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

June 15, 2016

Excellent Service Experience Because of Jim Parolisi I recently brought my S4 to be serviced by Audi Burlington, Ma. My service advisor, Jim Parolisi, provided me with excellent service. He was very kn More

by JasonTru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 15, 2016 -

Audi Burlington responded

Thank you, Jason, for sharing this terrific feedback and for choosing Herb Chambers Audi Burlington for your service needs. It’s a pleasure to read that Jim was able to assist you. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

June 13, 2016

Review I recently leased an Audi Q5 from Brendan Leary. He was very personable and knowledgable about the Audi line and extremely responsive to my needs. T More

by MichiD26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Audi Burlington responded

It is great to know that Brendan provided you with a welcoming shopping experience. Our primary concern is delivering flawless customer service and I’m happy to know that he provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

June 12, 2016

Avoid at all costs Absolutely horrendous experience here on Memorial Day. My husband and I were working with a sales associate who seemed to understand what we were lo More

by Cheryl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Dota
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