Back

Audi Burlington

Burlington, MA

4.9
3,237 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

62 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 3,237 reviews

October 04, 2016

Rating Audi burlington Great prompt service. Derek was polite and on point. Car was delivered as promised and on time. Loner was the car I wanted. Great to test out a new m More

by RobD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 10, 2016 -

Audi Burlington responded

Thank you, Rob! We appreciate your recommendation of Derek and your five star rating. We value your business and look forward to seeing you in the future. Best, Adnan Sehovic, General Manager

October 01, 2016

Professional and streamlined Brought my car in for a 40000. Drop off took 5 minutes - and I anticipated picking up mid afternoon. I got a call from Derek at 1030 saying that the More

by ProfEng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
September 29, 2016

Pleasant, efficient, nice experience buying a car here Brian was terrific to deal with. He was helpful, pleasant, patient, informed and we didn't feel pressured by him. He seemed genuinely interested in h More

by New Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dota, Zak Nolen, Brian Okova
Sep 29, 2016 -

Audi Burlington responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Brian, Zak and Nick provide to our customers and we'll be sure to pass along your kind words. Congratulations on your new Audi, we appreciate your business! Best, Adnan Sehovic, General Manager

September 29, 2016

Awesome Great service, really friendly explained my options to me and provided suggestions as well. He also provided me with an explanation of what work neede More

by Mohshin6755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 29, 2016 -

Audi Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Derek. We take great pride in surpassing any and all expectations you might have when servicing your vehicle. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

September 29, 2016

Quick and easy I thought I was going to have to leave my car for a key issue, but Derek Brodeur immediately resolved my issue. I was in and out in under 10 minutes! More

by suziequeue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 29, 2016 -

Audi Burlington responded

Thank you! We appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come. Sincerely, Adnan Sehovic, General Manager

September 29, 2016

Audi recall Derek was friendly, efficient, knowledgeable and answered all my questions clearly and patiently. He graciously offered me coffee, water and ice cream More

by Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 29, 2016 -

Audi Burlington responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Derek provides to our customers and we'll be sure to pass along your kind words. Thank you and we hope to see you again! Best, Adnan Sehovic, General Manager

September 28, 2016

Professional, quality, knowledgeable Great service with a friendly, knowledgeable, and professional service. Derek was able to answer all my questions and I was confident with the quality More

by km
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 28, 2016 -

Audi Burlington responded

Thank you for taking the time to post such great comments about your experience with Derek. We work very hard to treat our customers and their vehicles with the utmost care, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our service department. Sincerely, Adnan Sehovic, General Manager

September 27, 2016

A Plus It was a pleasure dealing with Derek - prompt phone calls, quick service, great interaction with Derek. nice guy. The service at AUdi Burlington con More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 27, 2016 -

Audi Burlington responded

Thank yo for taking the time to share your experience with Derek and our service team. We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized their hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

September 27, 2016

New car Brian was fantastic. I wasn't quite right ready to end my current lease, but he worked with me to find a perfect fit for my next vehicle. His General More

by prouty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Okova
Sep 27, 2016 -

Audi Burlington responded

Thank you for providing us with this great feedback! Brian is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate your kind words and thank you for choosing us for your automotive needs. Best, Adnan Sehovic, General Manager

September 26, 2016

1st Service and Experience with Audi Burlington I bought the car in for its first service and to repair a flat. Derek Brodeur was great to work with, very helpful and accommodating More

by Jim Newman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 26, 2016 -

Audi Burlington responded

Thank you, Jim, so much for your feedback and recommendation. We're so glad that you had such a positive service experience with Derek. Thank you for your business and we look forward to seeing you again. Best, Adnan Sehovic, General Manager

...
270
...