Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Burlington
Burlington, MA
3,180 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,180 reviews
October 15, 2016
Service on a tire Service was great. Dealership got me the appointment on short notice. Took care of the issue promptly and at a great price. Derek was excellent at com Service was great. Dealership got me the appointment on short notice. Took care of the issue promptly and at a great price. Derek was excellent at communicating with me. More
by Drubin33
Employees Worked With
Derek Brodeur
October 14, 2016
Excellent Service My service experience at Burlington Audi is always a pleasant experience. The staff is professional, courteous and helpful and the service is prompt My service experience at Burlington Audi is always a pleasant experience. The staff is professional, courteous and helpful and the service is prompt and thorough. More
by Deanna Vincent
Employees Worked With
Derek Brodeur
October 14, 2016
Service I will always bring my car here for any service issues. People ask why I drive this far from home and don't just go to a closer dealer, but I always g I will always bring my car here for any service issues. People ask why I drive this far from home and don't just go to a closer dealer, but I always get great service. So I won't go anywhere else. More
by Marisa32686
Employees Worked With
Derek Brodeur
October 13, 2016
Very Good Experience Very professional, friendly and efficient, Loner vehicle ready to go and in clean condition. In and out very quickly. Derek Did very good job, ca Very professional, friendly and efficient, Loner vehicle ready to go and in clean condition. In and out very quickly. Derek Did very good job, calling and informing me. More
by Tony123
Employees Worked With
Derek Brodeur
October 12, 2016
Quick Service Derek was very helpful in identifying the needs for the vehicle quickly. I was under a time pressure for work and other obligations and I was in and Derek was very helpful in identifying the needs for the vehicle quickly. I was under a time pressure for work and other obligations and I was in and out in no time at all. More
by berg10872
Employees Worked With
Derek Brodeur
October 12, 2016
Quick timely and great service Communicated very well with the whole process. Very helpful with getting a loaner when one was not booked originally. thanks Derek Brodeur for your he Communicated very well with the whole process. Very helpful with getting a loaner when one was not booked originally. thanks Derek Brodeur for your help More
by phil
Employees Worked With
Derek Brodeur
October 12, 2016
15k service A7 The service was great, on-time and friendly. In particular the service consultant, Derek Brodeur who kept me informed and went out of his way to make The service was great, on-time and friendly. In particular the service consultant, Derek Brodeur who kept me informed and went out of his way to make sure I got my car back on time. More
by Sf
Employees Worked With
Derek Brodeur
October 08, 2016
Great and quick service Very helpful. Listened to all the different option we had in mind and was able to accommodate. Worked everything out the same day. Would recommend to Very helpful. Listened to all the different option we had in mind and was able to accommodate. Worked everything out the same day. Would recommend to anyone else. More
by Perkowskithomas
Employees Worked With
Fozi, , Selma Rakovic, Brian Okova
October 08, 2016
quick service staff very quick and courteous. Derek was very pleasant and polite. He didn't keep me waiting to process my service request, very attentive. Overal staff very quick and courteous. Derek was very pleasant and polite. He didn't keep me waiting to process my service request, very attentive. Overall it was a very good experience. More
by q5,mac
Employees Worked With
Derek Brodeur
October 07, 2016
Amazing I always feel like family when I go to Audi of Burlington! The staff there are so professional and kind! I wouldn't go anywhere else. I always feel like family when I go to Audi of Burlington! The staff there are so professional and kind! I wouldn't go anywhere else. More
by Jamie
Employees Worked With
Derek Brodeur
